Description of Work: Worst company ever!!!! After initial visit by Nick and estimate given I was told it would be a couple weeks for the start of the job. My water leaking was at a crisis level and I tried four times to call Nick. Each time I left him a message practically begging him to call me back. He never returned a single call not even when I asked for him to let me know if he no longer wanted the work. I am a physician and if I ever ran my practice like Nick runs this company lives would be lost. It only takes a minute to return a call. Nick just doesn seem to care. I would steer very clear of this company. Their number is 860-388-5993. But dont bother calling because he won't call back. He also did the same thing to my friend who needed a roof done, and Nick never returned a single call. Simply the worst!!!!
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
BOB F.
10/2014
5.0
roofing
+ -1 more
unknown
Description of Work: Promptly returned initial call for service. Responded the next day and repaired the problem. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John P.
10/2014
5.0
roofing
+ -1 more
Excellent job. Work completed when promised. High quality. Crew worked hard and was not obtrusive. Readily returned to fix a minor glitch. Would contract with them again in an instant. Highly recommend them.
Description of Work: Re-roofed entire house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,500
Anita G.
08/2013
5.0
roofing
+ -1 more
All contacts were very professional. Explained work to be done in detail. Estimate was very fair. All the workmen were very courteous, punctual and cleaned up all debrie from the old roof , leaving our yard in perfect condition. Work was done in a very timely manner. Would highly recommend them.
Description of Work: Replaced roof on house and garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine O.
06/2013
5.0
roofing
+ -1 more
Excellent work, clean, professional. Would recommend and use again and again!
Description of Work: Replaced our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
DANIEL C.
05/2013
4.0
gutter repair, roofing
+ 0 more
They're very knowledgeable on what they're doing. Overall they provided an excellent job.
Description of Work: For some roofing repair, I contacted Saybrook Roofing to do the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Anita G.
03/2013
5.0
roofing
+ -1 more
Nick from Saybrook Roofing was very prompt in giving us an estimate. The work done was very satfactory and at a very fair price. Highly recommend the company.
Description of Work: Damage was from storm Sandy. Replaced shingles on our house roof, repaired rafter in attic which was damaged from Snady and a tree falling on the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
C.J. B.
12/2012
2.0
roofing
+ -1 more
I called company because I need some repairs done on two of my porch roofs. I received a call back after a couple of days. He set up meeting time three days from then .It would be some time in the morning, he would call me when he was on his way. He is based in my town and is in fact doing two other jobs in my neighborhood so I was quite confident that he would be there. Much to my surprise he never showed up, and never called. I gave him a few days then called again, asking him to call back and even offering the option that perhaps I confused the day he was supposed to come (which I did NOT). Again, NO CALL. Two things contractors should know before they do this, since driveby blow off seem to be the norm nowadays - One - If a contractor does not want the job, not big deal, but be a professional and call to cancel the appointment, especially when it's in your LOCAL TOWN. TWO - Yes, I Immediately needed two porch roof leaks repaired. But they are attached to a 100 year old six roof home that I will be replacing all but one roof within the next six months to a year. So think about the job you just lost. Rarely do clients hire for just a little repair. We are trying to find honest contractors. So thank you Saybrook roofing, for showing me just the kind to contractor you are.
Description of Work: The only service he performed was a drive by and blow off of a potential customer with no call, apology or explanation.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Richard H.
11/2012
4.0
roofing
+ -1 more
simple -- I called, they came, gave advice.
Description of Work: They just came to examine my roof (at my request) to see if it should be replaced. I couldn't remember when last done. They did a careful examination and declared that no replacement would be needed for at least another 5 years.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DANIEL C.
11/2012
5.0
roofing
+ -1 more
It went well. It doesn't leak. They were on time and on budget.
Description of Work: They put a roof on our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Karen K.
03/2012
5.0
roofing, skylights
+ 0 more
They were excellent. I would highly recommend them.
Description of Work: They did some repair work on my roof and skylight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sabra P.
12/2011
5.0
roofing
+ -1 more
Nick and his crew are great. They had a lot of difficulty starting because of the rainy spring, but once started, they moved quickly and steadily and got the work done. They cleaned up well--only found one nail on the driveway, which is pretty good for a complete roofing job. I would definitely use them again!
Description of Work: Complete re-roofing of house, including removal of old asphalt shingles and felt. Reflashing and also replaced a skylight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
JULIAN E.
09/2011
5.0
roofing
+ -1 more
It went well. He did the very minimal to see if that would work and then if it did not then he would come back to fix it. He did not charge him for anything.
Description of Work: I used Saybrook Roofing for caulking a spot in the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John G.
10/2010
5.0
gutter repair, roofing
+ 0 more
Very good experience. Nick from Saybrook Roofing is very professional. Work was carried out quickly. I have had roofing work done by Nick and his team before (replaced the flashing) and have always been satisfied with their work.
Description of Work: Added a gutters to my barn and fixed the pitch of the front gutter on my house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DEBORAH M.
08/2010
5.0
roofing
+ -1 more
There was quite a bit of lichen-type growth on parts of my roof, and I thought that part or all of the roof needed replacement as it was 20 years old. I called Saybrook Roofing (which had done the roof 20 years ago and was very professional) for an estimate. They were prompt and advised that the roof did not need to be replaced and offered some suggestions for dealing with the lichens (if we wished). Excellent experience, and we were impressed by the professionalism and honesty. We will definitely call them when we next think a roof repair may be needed.
Description of Work: Assessment of roof condition.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen N.
11/2008
2.0
gutter repair
+ -1 more
A timely call back, an appropriate time to come over and see the work, showed up on time, told us he would have a price in a few days (Monday) so far no estimate.
Description of Work: We have leaking gutters an a roof that needs a new edge.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Elizabeth G.
10/2008
5.0
roofing
+ -1 more
Initial phone call was returned promptly, appointment made and kept, estimate given within 3 days--it was a holiday weekend; date set, work done in two days. These men have worked together long enough to do everything as a team--well and professionally.
Description of Work: Stripped roof, installed 25 year shingle, installed attic fan (home owner supplied), repaired flashing around all vents and chimneys, replaced 2 sheets 1/2" plywood wood, new ridge vent, removed all debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,900
Richard H.
07/2008
5.0
roofing
+ -1 more
It went very well.
Description of Work: Reshingled a roof and in doing so, did some repairs to the underlying sheathing. They were very careful about removing the old shingles, protected bushes, etc. below and left the site clean when they were through.
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Roofing,
Gutters,
Skylights
FAQ
SAYBROOK ROOFING is currently rated 4.8 overall out of 5.
No, SAYBROOK ROOFING does not offer free project estimates.
No, SAYBROOK ROOFING does not offer eco-friendly accreditations.
No, SAYBROOK ROOFING does not offer a senior discount.
No, SAYBROOK ROOFING does not offer emergency services.
No, SAYBROOK ROOFING does not offer warranties.
SAYBROOK ROOFING offers the following services: ROOFING.