Here is my brief experience. I sent requested pictures via text to Frank. He called back two days later with a very high verbal estimate. When asked why it was so high, he said "it is what it is". I politely asked that he send me a written estimate. His response? He became very angry, nearly screaming, "what are you going to do with an estimate, compare it to others? no, no, no, no, I'm not going to waste my time putting together an estimate so you can get pricing, no, no, no, no". I promptly hung up. Hahahaha...so, this is the world we now live in. Take it for what you will but you've been warned.
Description of Work: Estimate for a water heater
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Diane H.
04/2017
5.0
plumbing
+ -1 more
Pleasant, knowledgeable, professional.
Description of Work: Replaced two toilets and kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patty K.
07/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
scott O.
07/2014
5.0
plumbing
+ -1 more
They did a great job fixing the pipe, especially since the pipe was in a location that was difficult to access. I really like them and will continue to use them.
Description of Work: They came out and replace a leaking pipe.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Beth Ann S.
12/2012
5.0
plumbing
+ -1 more
Mr. Patterson does not always return phone calls, which can be frustrating for the customer. HOWEVER, he always shows up when he says he will (sometimes sooner) and consistently does an absolutely phenomenal job diagnosing and solving plumbing problems. If it is an emergency, he is there in a flash. I have worked with Patterson and his family for over 50 years, and have needed him at least once a year on average. The house was built in 1915, so it needs TLC, and he gives it just that. Prices are reasonable, and these people are pleasant and professional at all times. PRETTY INCREDIBLE AND AMAZING!
Description of Work: Patterson installed a new stop and waste valve at home curb.
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Service Categories
Plumbing
FAQ
Patterson Plumbing Co is currently rated 4.8 overall out of 5.
No, Patterson Plumbing Co does not offer free project estimates.
No, Patterson Plumbing Co does not offer eco-friendly accreditations.
No, Patterson Plumbing Co does not offer a senior discount.
No, Patterson Plumbing Co does not offer emergency services.
No, Patterson Plumbing Co does not offer warranties.