I wasted my day waiting for him without the courtesy of a phone call.
Description of Work: Was to replace leaky outside faucet. Came on Wed turned off water went Essex Hardware for part they did not have. He returned put faucet back together and said he would return Fri between 10-10:30 with the part and complete the project also would give me an estimate for ductless heat pump. He never came back I called him at 11am on Fri. He returned my call at 8pm Fri but did not leave a message.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
1.0
Don W.
04/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: Remove old oil burner and tank. |Install natural gas burner/water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,700
Marcella & Joseph F.
05/2013
1.0
plumbing
+ -1 more
Didn't go.
Description of Work: I am new to the area and saw his company as I drove past. I called to schedule an appt and left my name and number on his machine. It is three days later and I haven't yet gotten a call back. I wouldn't do business with someone who can't be bothered to return a call.
Rating Category
Rating out of 5
professionalism
1.0
David P.
11/2012
5.0
plumbing
+ -1 more
I first heard about Roger Crampton Plumbing from my sister, who had her 30 year old oil-fired boiler replaced with the Navien that Roger recommended. She was really overjoyed with the quality of the men's work- and the price. I called up Roger and told him about my house and asked if the same unit he had installed at my sister's house would work. He thought it would and a week later he came over to look over the job. I received his estimate several days later and it was almost the same as my sister's. I had received 3 other estimates for boiler replacement and Roger's was the lowest. Let me tell you, I got estimates for similar products that ranged all the way up to $22,000! Needless to say, with the quality of Roger's work and the value of his price, I gave him the contract. Over the course of 2 and half days, they disconnected all the existing piping, removed the boiler, water heater, and oil tank, and installed the new Navien propane boiler. They worked so efficiently that we only lost hot water for a couple hours. They then replaced some existing baseboard and extended some in another room. They were neat and very professional (and some of the hardest working men you'll meet.). The boiler's been in place for over two months now and it works like a champ. I'm very happy with work they did and I know I got the best value around. I recommend Roger to all my friends at work without reservation- I know he'll do a great job at a great price. The boiler, hanging on the basement wall with all the bright copper piping arranged so neatly around it, almost looks like a piece of art! We show it off to family and friends. We are 100% satisfied. You'll be, too.
Description of Work: The plumbing crew came in and dismantled and removed a 20 year old oil-fired boiler and hot water heater and installed a high efficiency Navien propane boiler that hangs on the wall. I also had them replace and install some baseboard radiators. They also removed the 330 gallon oil tank from my garage.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Plumbing,
Heating and Air Conditioning,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters
FAQ
Roger Crampton LLC is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Roger Crampton LLC accepts the following forms of payment: Check
Yes, Roger Crampton LLC offers free project estimates.
Yes, Roger Crampton LLC offers eco-friendly accreditations.
No, Roger Crampton LLC does not offer a senior discount.
Yes, Roger Crampton LLC offers emergency services.
No, Roger Crampton LLC does not offer warranties.
Roger Crampton LLC offers the following services: Well pumps, plumbing, excavation, heating & air conditioning. Renovations, repairs & new construction.