HYDE PARK LANDSCAPE

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I had initially tried to contact Hyde Park Landscape to inquire about some repair work I need to have done on my water garden. It isn't a huge job, but it is one that requires someone who knows what they're doing. I have since gotten some other estimates that put the job at $250-500 depending upon the hours involved. The first message was sent through Angie's List. The company seemed to have some good reviews, and they are pretty close by, so it appeared to be a good match for the job. I waited a few days and heard nothing back from them, so I called them on the phone. I got no answer, so I left a message explaining what the job was about and what I needed from them. Again I got no response. I tried one final time to reach them through Angie's List. It has now been 10 days since my last attempt and no one has ever contacted me. It really is a shame when a company treats potential customers this way. I have other plans for my property - some that would involve repair/maintenance (stone walls, terracing, steps, etc.) and some that would require a more significant investment (design and build a deck). Regardless of the size or cost of a job, I wouldn't want to be dealing with a company that can't be bothered to offer the simple courtesy of returning a telephone call or responding to an email message. 7/9/14 While it took them nearly three weeks to reply to my messages, they offered some explanation for the delay when they responded. I would like to believe that they were genuinely having trouble accessing the information and would not want to assess them on the single experience. I put a lot of stock in the ratings that are given on Angie's List, and this company has done fairly well from what I've seen of their reviews. That being said, I would consider giving them another try if a suitable job were to come up in the future.

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Very unprofessional.

Worked with Travis and he has been in touch with us and responsive to any questions we have had. Worked out a plan for our patio that we could afford and stuck to the budget. We have been very pleased so far and cant wait to have it installed!

I met with the owner to discuss the process needed to restore a severely damaged back yard (dead grass or no grass at all, holes that were dug by my dogs that were 24and quot; plus deep in some places). The owner gave me a timeline and his crew was right on the mark. I would highly recommend this company to anyone seeking top quality work with top notch professionalism.

Prompt and professional from start to finish. Extremely pleased. Work was completed promptly and well.

Rob and Corey were on time, precise and extremely capable.Excellent stone masons. Travis priced the job right and there were no unexpected costs. Very professional while also friendly. Highly recommend.

Contractor and crews were exceptional - careful, responsive, courteous, super planning and executing on schedule and in budget, No complaints, and recommend them highly.

I met the owner, Harlan and his designer Brian, late November or early December and we looked the property over. Several things I knew I wantred and pointed out some problem areas. Nothing could get done until spring so there was no hurry in design. a month or so later they came to me with a preliminary design and with ideas for the problem areas. We made some changes and modifications and they came back with final plans, materials list and cost. I thought the price was reasonable and gave them a 50% deposit. As soon as the weather broke they started work. The crew was cery experienced and knowledgable and did great work. After a few days I added more work without asking the price because I knew it would be fair and reasonable. It was. I couldn't be happier with the experience. Harlan is an honest professional and his crew is talented and friendly. I can't recommend them highly enough. A+

In general all the work was performed well and all employees professional except one who spoke to the owner about. The weather was not helpful & delays happened. Unfortunately the lawn is damaged and will be a new issue.

Experience and expertise, great help in design of projects.

The work went well, and they were very responsive. If there were any issues at all, they would come out right away, work with me and fix them. They were really good. They are a growing company, and I think that some of their staff members are still learning, so I had some growing pains with them, but they were really responsive. They came back and took care of everything. I would use them again in the future.

Overall, they were effecient, professional and they did great work! The work was done at a great price and completed in a timely manner.

Hyde park fixed the few loose stones on the walk well. I then hired them to bring in stone for a side drivdeway, remove stumps and do bush removal. They also took out a portion of a bush I didn't want to be as large and did several other little tasks. The work was well done and much cheaper than I expected, although 15% higher than the quote. Brandon is very professional, honest, and understands that there are several options to do some jobs. We discussed pros/cons of each and how they related to my budget. He also recommended a good company to do some other work I needed that Hyde Park does not do. I would highly recommend them to anyone who wants to work with a solid family owned, stand-behind-our work, clean cut well managed company. When I move, I will miss them.

Overall, they were very good and would recommend them and will use them again in the future

Fantastic. I would use them again, and recommend them freely. The work came out more beautiful than I imagined. Excellent advice on how to create the look I was after. There were a few unexpected surprises on the job, which is not unusual for this type of work. They offered me options and did a great job addressing the issues. One part needed to be redone after the big storm and they repaired it within 48 hours (it was a small issue). They believe in doing the job 100% and they lived by that statement. Good solid family owned business with old world ethics.