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Floor Covering Shop, Inc.

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

The Floor Covering Shop is Eastern Connecticut's home of in-stock flooring, with hundreds of carpet and vinyl remnants in stock. Family-owned and operated. Financing available.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Sales and professional installation of carpet, tile, hardwood, laminate, luxury vinyl and sheet vinyl. Free no-obligation in-home estimates.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Jurica I.
08/2021
5.0
carpet installation
  + -1 more
They provided a professional, timely estimate and were punctual and answered our question.
Description of Work: Looking to replace 4 bedrooms that are currently carpeted with carpet or hardwood floors (engineered most likely).
Rating CategoryRating out of 5
Yes, I recommend this pro

Lori H.
05/2021
5.0
carpet installation, flooring contractor
  + 0 more
Excellent! The crew was friendly, neat and considerate. And they were so hard-working, putting in long hours and hardly taking a break! The finished project was awesome and I am thrilled with the flooring that they recommended. Highly recommended!
Description of Work: Replace floor carpeting with hard flooring on first floor and replace stair carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Anne S.
05/2018
5.0
hardwood floor
  + -1 more
Floor was expertly installed. Just wish they had clarified in advance which direction we wished to have the flooring material installed.
Description of Work: new hardwood floor installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miriam G.
03/2018
5.0
flooring contractor
  + -1 more
I had a difficult sub floor which needed repair in my old house. They worked tirelessly to find a solution. The end result was wonderful and exceeded my expectations. As importantly, the installation team was extremely professional in all ways.
Description of Work: They replaced vinyl flooring in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leon F.
10/2017
5.0
flooring contractor
  + -1 more
They did 750 sq ft. They also put down some rug. They did everything they said they were going to do and the price they said they would do it. The installers were all good, we could not have been more pleased. Price was competitive. We could have saved a little more, but we were uncomfortable with the other company. They were excellent. I would for sure use them again and recommend them to anyone who asks.
Description of Work: Hardwood flooring installation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Tom D.
02/2016
4.0
carpet installation
  + -1 more
The installers were nice enough, but they weren't the owners. They put the wrong carpet and pad into one room and had to re-do it once we noticed the problem. I wasn't particularly impressed with them, and now, 3 years later, we're seeing some places where the carpet's not staying down in the doorways like it should. Otherwise it's fine. I like the final product, and I really like the owners, so i'd use the same company in the future, but I'd keep an eye on the installers for careless mistakes.
Description of Work: The owners are great. They helped us sort through the maze of carpet types and colors with patience and professionalism. We were very happy with our eventual choice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Floor Covering Shop, Inc.
[Member Name Removed] - This review was recently brought to our attention. If your carpet is lifting at the doorways, this is something we could address. However, we don't have any record of having installed carpet for you. Are you reviewing the correct flooring company? Could work have been performed under somebody else's name? Please advise. - Jonathan Graf

Patricia S.
12/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Installed our daughter's bedroom carpet. As always, The Floor Covering Shop, helped from the beginning of picking out the right carpet, measuring, ordering and a very quick installation date. We will be using them again very soon for our kitchen backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,105

Jessica A.
07/2012
5.0
carpet installation
  + -1 more
Greg and John were great to deal with, gave us a good price, and finished ahead of schedule. Couldn't be happier, highly recommend.
Description of Work: Two rooms of carpet, lower floor laminate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gail C.
07/2012
5.0
carpet installation
  + -1 more
I am very happy with the services and prices. They are personable, reasonable, and helpful. They have a big selection to choose form. We have been using them for years. They have always done a good job and given us a fair price.
Description of Work: I went to Floor Covering Shop to get carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    385 Central Ave, Norwich, CT 06360

    http://www.floorcoveringshopinc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    HIC.0507721
    Trade License Locale
    Connecticut
    Trade License Authority
    State Of Connecticut
    Trade License Expiration
    11/30/2019

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Floor Covering Shop, Inc. is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Floor Covering Shop, Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Floor Covering Shop, Inc. offers free project estimates.
    Yes, Floor Covering Shop, Inc. offers eco-friendly accreditations.
    No, Floor Covering Shop, Inc. does not offer a senior discount.
    Yes, Floor Covering Shop, Inc. offers emergency services.
    Yes, Floor Covering Shop, Inc. offers warranties.
    Floor Covering Shop, Inc. offers the following services: Sales and professional installation of carpet, tile, hardwood, laminate, luxury vinyl and sheet vinyl. Free no-obligation in-home estimates.

    Contact information

    385 Central Ave, Norwich, CT 06360

    http://www.floorcoveringshopinc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM