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Triple S Carpet & Drapery Cleaners

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Three Locations in Fairfield County, Norwalk, Stamford and Stratford, CT. We clean fine textiles like Oriental/Area rugs, drapery, window treatments and upholstered cushions in our Three Plants. Service areas include Fairfield County Connecticut, Southwestern New Haven County Connecticut and southeastern Westchester County New York. We service on-site residential and corporate business wall to wall carpet and upholstery, and fabric. Triple S Incorporated with dba Triple S contract services and duc-interiors with a full Hunter Douglas Gallery located in our main Norwalk location. Full website www.triplesclean.com & email - customerservice@triplesclean.com Additional phone numbers - 203-259-5699, 203-874-4444, 203-431-6631, 914-242-3232. Additional contact name - Steve DeMarco. Additional DBA - Triple S Carpet & Drapery Cleaners, Triple S Cleaning & Restoration. Family owned.

Business highlights

61 years of trusted experience

Services we offer

Carpet cleaning, area rug cleaning, drapery & valance cleaning, upholstery cleaning, grout, tile & stone cleaning, valance cleaning, window treatment & window treatment cleaning.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
19%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 103 reviews

Hilda S.
09/2024
5.0
carpet cleaners
  + -1 more
recently had the pleasure of using Triple S Carpet to clean six of my area rugs, and I couldn’t be more thrilled with the results. With pets in the house, I know carpets need an extra deep cleaning, and Triple S Carpet delivered exactly that. When my area rugs were returned, they smelled like fresh spring meadows—absolutely delightful! The service was outstanding from start to finish. The team was professional, courteous, and incredibly efficient, making the entire process smooth and hassle-free. A special shoutout to Steve Jr., who went above and beyond to address an issue with the fringe on my Arabian carpet. Despite my last service seeing the fringe unraveling, Steve Jr. replaced it twice at no charge, demonstrating exceptional customer care and commitment to quality. His dedication truly reflects the high standards of Triple S Carpet. I highly recommend Triple S Carpet for their fantastic service, attention to detail, and excellent customer support. They exceeded my expectations, and I will definitely be using their services again in the future!
Description of Work: clean and pet deodorize 6 of my area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Aaron L.
08/2019
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
Very pleasant and helpful woman on the phone gave me service levels and pricing options for two oriental rugs and three pieces of furniture. Service call made to house, rugs were dropped off and were ready for pick up ~1 week later. Rugs look great.
Description of Work: Rug and Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric T.
01/2018
5.0
carpet cleaners, drapery cleaning
  + 0 more
As usual, it went as expected. Don showed up on time, explained the work and was fair in his pricing.
Description of Work: Most recently, we had a roman shade/curtain repair. Triple S has done a bunch of drapery cleaning, curtain and shade repair and some carpet cleaning over the years. Most of the time we have interacted with Don Palumbo who has done a great job for us always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anne B.
05/2017
5.0
drapery cleaning
  + -1 more
The rep was terrific: friendly, very thorough and careful in his explanations of what could and couldn't be done for these old drapes! The cleaning done was amazing under the circumstances.
Description of Work: A room of large draperies that hadn't been cleaned in decades needed cleaning. Because we may move soon, I wanted the old drapes cleaned rather than spending thousands of dollars on new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

John C.
01/2017
5.0
upholstery cleaning
  + -1 more
Triple S arrived day after we called them and completely removed the stains. Fast, professional, knowledgeable - couldn't ask for more.
Description of Work: Holiday guest [wearing new blue pants] sat on beige sofa. Next day we found blue smudges all over sofa, and we were pretty sure it was ruined.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric T.
01/2017
5.0
carpet cleaners, drapery cleaning
  + 0 more
Job was done on time and on budget. Not a simple repair - cord on a roman shade/curtain needed redoing. We have used this company in past for carpet and drape cleaning, shades, shade repair and they do great work at a fair price.
Description of Work: Curtain repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Adrien C.
09/2015
4.0
oriental rug cleaning
  + -1 more
I think the workmanship was okay. The time to do the work was a little lengthy. Since they were doing the fringes at the end, I asked them particularly to make it look like the other side and they didn't really do that. The price was fair, The quality of the work was good. They're pretty professional people in terms of their demeanor.
Description of Work: I've taken a rug there before to get it cleaned. It was an oriental rug and they re-knotted it and it was frayed at the end.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Triple S Carpet & Drapery Cleaners
Ms. [Member Name Removed] I apologize that the results of your service were not 100% to your satisfaction. I attempted to look up the work you were speaking of, and with the information provided I was unable to locate it. Please know that if you are ever unhappy we will be more than happy to take a look and see if there is something else we can do for you. Hand repairs some times take time, and we take great pride in our craft. Please feel free to contact me directly at customerservice@triplesclean.com if you would like me to look into it further.

Lisa T.
12/2014
5.0
upholstery cleaning
  + -1 more
It was reasonable. They did a good job.
Description of Work: They cleaned our couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for taking the time to review our company. We love our customers and are so happy that your experience was a positive one!!!

Caitlin B.
08/2014
5.0
carpet cleaners
  + -1 more
Came on short notice and did a great job. Worked very quickly and for a reasonable price. Highly recommended.
Description of Work: Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Triple S Carpet & Drapery Cleaners
Thank you for taking the time to review your experience with our company! We truly appreciate it and are so happy to have you as a customer. We hope that we can continue to service your cleaning needs in the future and look forward to a long relationship, like we have with so many of our customers. Sincerely yours in service, Dawn Marcarelli manager

Kristin P.
08/2014
5.0
carpet cleaners
  + -1 more
I called the office to ask some questions and eventually made an appointment. The woman I dealt with was very courteous and professional (and made me laugh too). She explained the costs and said the technician would make the final calculation. The technician was very professional and seemed very thorough. The final cost was actually below the estimate. I gave price a B because you can't "see" the fabric protection until you need it. I hope to never see if it truly works. :-) I had heard of Triple S many times over the last 10+ years and would definitely use their services again.
Description of Work: We had our sectional cleaned and fabric protected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for the review on our company. We truly appreciate your time and are happy to have you as a new customer. We look forward to servicing your cleaning needs again in the future.

Melinda W.
08/2013
5.0
carpet cleaners
  + -1 more
Salesperson came to our home and removed the blinds and they were taken to their facility to be cleaned. They were returned to us in perfect condition and were installed by the salesperson. Excellent job!
Description of Work: Cleaned levolor blinds - they were removed from my home and taken to their facility for cleaning. Returned a week later - Beautifully cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Triple S Carpet & Drapery Cleaners
(removed member name), Thank you so much for your review of your service! We really appreciate the feedback and are thrilled that we met your expectations and look forward to a continued relationship. Our customers are extremely important to us and we are thankful that you took the time to tell us and others how we did! Dawn Marcarelli - customer service

Evan D.
08/2013
5.0
carpet cleaners
  + -1 more
Easy dropoff. Took less than estimated time.
Description of Work: Cleaned and scotchguarded an oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for commenting on the service we provided for you! We really appreciate it and look forward to our continued relationship. Yours in service, Triple S

Diane V.
07/2013
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
As expected, although they seemed rushed at delivery time and cut one of the pads too short.
Description of Work: Cleaned and applied protectant to two oriental rugs. Delivered the, and spread over existing padding.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Triple S Carpet & Drapery Cleaners
(Member name removed), I am sorry that your service did not meet your expectations. If the underpadding was cut too short we will be more than willing to come out and replace the pad with one that is cut properly. The pad should be one inch shorter than the rug on each side. I will have Wanda contact you from our rug plant and see if she can help you. Thank you so much for the feedback and for your continued business. Customer Service

Donna B.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everythign was excellent. They were very prompt.
Description of Work: They came and cleaned my rugs. I have used them many years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for the positive feedback on your experience with our company. It is through customers like you that we can count on referring us to others. Thank you for your continued business

Wayne S.
07/2013
4.0
carpet installation
  + -1 more
They did a great job. They were very responsive: so many vendors today say they’ll come over and you don’t know where they are. This company was right on the money and did it right when they said they would do it. I have moved so I wouldn’t personally use them again but I would recommend them to others.
Description of Work: They helped deep clean all the carpets prior to selling the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$700

Response from Triple S Carpet & Drapery Cleaners
Thank you for the review on the experience with our company. We are thankful for customers like you, and even more so that even though you moved away you took the time to tell people what you think! We rely on feedback from our customers to continue to grow and improve our services. We wish you the best of luck in your new home and thank you again for your business!

Donna B.
07/2013
4.0
carpet cleaners
  + -1 more
Customer service reps on the phone are rude and have bad attitudes. Cleaner arrived over an hour late after numerous phone calls to reps. He did do an excellent job cleaning our carpet and worked very hard. The customer service supervisor told me that she would call me in 3 days due to him being over an hour late and follow up. Of course she never called. They really need do need to do something about their reps attitudes. Have had the same problem with them in the past.
Description of Work: Cleaned our main level carpet including the living and dining room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$270

Response from Triple S Carpet & Drapery Cleaners
I am so sorry that your experience with us was so horrible!! Worse than that I do not know why this review was not seen until now. We stand behind our work and our customer service and in the future if you have any needs I would appreciate you contact me directly. I will be reaching out to you personally. Dawn Marcarelli

Barbara N.
05/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Went very well. See above description
Description of Work: I brought 3 oriental rugs to Triple S for cleaning after finding them listed on Angie's List. They did a great job on the cleaning, discarded an old rug pad and replaced it with a new one I purchased. Everyone there was very professional and helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Triple S Carpet & Drapery Cleaners
[Member name removed], Thank you so much for the positive feedback regarding the services you received from Triple S, we are happy that we were able to help you with your cleaning needs and look forward to a continued relationship for cleaning in the future. We value each and every customer and every comment we receive helps us continue to strive for higher customer satisfaction. Dawn Marcarelli, Manager

Michael P.
04/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Triple S Carpet & Drapery Cleaners gave me an estimate in advance, showed up on time, brought the oriental rugs back when they said they would, and I thought they did a terrific job with the cleaning.
Description of Work: I sent out every oriental rug in the house, like 14, to be cleaned and had 2 rooms in the house, wall to wall carpet, cleaned by Triple S Carpet & Drapery Cleaners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

R D.
03/2013
5.0
carpet cleaners, drapery cleaning
  + 0 more
They did a very good job and cleaned up some old stains better than I expected. The guy arrived on time and the service was very quiet, fast, and unobtrusive. The rugs look so much better that I am having them come back to do the hallway and stairs. I only wish I had thought to have them do this the first time.
Description of Work: Two large bedrooms with wall to wall carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for your wonderful comments, but mostly for taking the time out of your day to review our service in a positive manner. We strive for customer satisfaction and make customer service a priority and hearing from customers like you is inspiring to our hard working staff. We look forward to servicing your cleaning needs in the future! Dawn Marcarelli Manager

Barbara D.
09/2012
5.0
carpet cleaners
  + -1 more
.Our experience with Triple S was extremely positive from the beginning through to the end. This was also my first experience using Angie's List. I first talked to Melanie at Triple S who was knowledgeable, able to answer my questions and give me an estimate of the cost. We settled on a date for the service and two gentlemen showed up on exactly that date. They were congenial and professional. One of them in particular, was extremely knowledgeable and told us about the process they would be usiing as well as answering our many questions. We were particularly concerned because the house is on a concrete slab. They did the job that was promised including moving the furniture and the result was very good. Because the carpet is beige and had not previously been cleaned, we noticed the heavy traffic areas remained slightly soiled.Even though these areas were not that noticeable, they came back within the week , as they said they would and cleaned up those areas. I would absolutely use Triple s again and recommend them. I am planning on having them come back to do the draperies, It is a good feeling to have a reputable and reliable company to d othe job. Using Angie's List was also a good experience. I no longer have to rely on family and friends to try and find somebody to do work around the house and I am grateful for that because it never wroked very well!
Description of Work: We had our carpet and furniture cleaned .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for your positive comments about our company. We truely appreciate you taking the time to do so. We strive to have all of our customers experience this level of customer service and truely appreciate your business. We are a family owned and operated company and each customer means the world to us and our employees. We look forward to a continued relationship throughout the years. Dawn Marcarelli customer service

Pam R.
08/2012
4.0
upholstery cleaning
  + -1 more
They were convenient. They can come to you or you can bring it to them.
Description of Work: I usually use Triple S Carpet & Drapery Cleaners for drapery cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for your comments and your business. We value each customer and look forward to serving you in the future

Roxane V.
06/2012
5.0
carpet cleaners
  + -1 more
They delivered the carpet within 2 weeks and rolled it out at our home. I had a lot of questions and they were very helpful and informative.
Description of Work: I dropped off a large carpet to be cleaned and treated for allergens. I also purchased a mat to place under the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Triple S Carpet & Drapery Cleaners
Member, thank you so much for your comment and for your continued business. We are happy that your experience was a positive one and look forward to servicing your cleaning needs in the future.

Belinda F.
03/2012
5.0
carpet cleaners
  + -1 more
I take the stuff to their location; they do not come here. There are different levels that you can ask for such as just plain cleaning or they can put deodorizer on if you have problems with pets; you choose and the price varies accordingly. It is the only place like this that I go to and I will use them again in the future.
Description of Work: I use Triple S Carpet & Drapery Cleaners for drapery and Persian rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Triple S Carpet & Drapery Cleaners
Thank you so much for your feedback. We are delighted that your experiences with us have been positive and truely appreciate your business. We look forward to a continued relationship with you. Customer Service

LOIS B.
03/2012
5.0
drapery cleaning
  + -1 more
We use them every couple of years. They were very good and very professional.
Description of Work: We used Triple S Carpet & Drapery Cleaning Services for cleaning our Drapes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Triple S Carpet & Drapery Cleaners
Thank you for your comments but most of all for your continued business. We really appreciate you and all of our loyal customers!

Andrew T.
12/2011
4.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used them several times; they are very professional and on time. The do the best that can be done and do a good job. They move the furniture around and give you an estimate before doing the job. I will use them again in the future.
Description of Work: I used the services of Triple S Carpet & Drapery Clnr for carpet cleaning and upholstery in April, 2003.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Triple S Carpet & Drapery Cleaners
Thank you for your continued business, we truly appreciate our loyal customers!

Contact information

337 Westport Ave, Norwalk, CT 06851

www.triplesclean.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Drapery Cleaning,
Carpet Sales and Installation,
Upholstering,
Floor Cleaning and Waxing,
Window Treatments,
Marble and Granite,
Alterations/Sewing/Decorating,
Furniture - Custom Made,
Interior Design and Decorating

FAQ

Triple S Carpet & Drapery Cleaners is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Triple S Carpet & Drapery Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Triple S Carpet & Drapery Cleaners does not offer free project estimates.
Yes, Triple S Carpet & Drapery Cleaners offers eco-friendly accreditations.
No, Triple S Carpet & Drapery Cleaners does not offer a senior discount.
No, Triple S Carpet & Drapery Cleaners does not offer emergency services.
No, Triple S Carpet & Drapery Cleaners does not offer warranties.
Triple S Carpet & Drapery Cleaners offers the following services: Carpet cleaning, area rug cleaning, drapery & valance cleaning, upholstery cleaning, grout, tile & stone cleaning, valance cleaning, window treatment & window treatment cleaning.

Contact information

337 Westport Ave, Norwalk, CT 06851

www.triplesclean.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
Closed