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The Plumbing Artisans Inc

Plumbing, Heating and Air Conditioning, Kitchen and Bath Remodeling,

About us

We have been serving Fairfield county for over 25 years in the plumbing and heating fields. Providing service and new installations.

Business highlights

35 years of trusted experience
Veteran Owned & Operated
Emergency Services Offered

Services we offer

Plumbing Installation. Repairs - Toilets, Sinks, Tub, Piping Systems. Boiler Installation. High Efficiency Units, Bath Remodeling, Water Treatment Installation, General Plumbing

Services we don't offer

HVAC, Electrical

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
0%
2
10%
1
20%


Rating CategoryRating out of 5
quality
3.9
value
3.9
professionalism
3.9
responsiveness
3.6
punctuality
3.8
Showing 1-10 of 10 reviews

Josyl B.
08/2023
5.0
heating & air conditioning/hvac, plumbing, water heater repair, home remodeling, drain cleaning
  + 3 more
They are always very prompt, extraordinarily professional, and willing to work with me on price. They have helped me get some things done around the house on short notice to get it where it needed to be after purchasing and have vastly improved some things that were troublesome or, frankly, annoying. I won't go anywhere else for my plumbing needs at this point, particularly because I know I'll always get a fair and negotiated price.
Description of Work: Various
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from The Plumbing Artisans Inc
Thank you for the encouragement that we are doing it right!

Joseph O.
08/2023
5.0
heating & air conditioning/hvac, plumbing, home remodeling
  + 1 more
Bill is very responsive and does a great job!
Description of Work: Hooking up new dishwasher and refrigerator
Rating CategoryRating out of 5
Yes, I recommend this pro

joan D.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
My oil boiler was ancient( 35+ years) and so was the room it was in. I knew the job would be a bear. I decided to make the investment and to stitch from oil to gas. I reviewed lots or companies and decided to go with Bill and boy was that a good decision. He was prepared, knowledgeable about cutting edge products, patient, and importantly respected my financial constraints, had excellent reviews, was not afraid to show me pictures of his previous jobs. His previous jobs showed precision and high quality workmanship. He is organized, thorough, and careful. It was clear he took pride in his work - no matter how small or complicated. My job was very complicated with many steps to completion - requiring two boilers, 4 heating zones, regulators, a new water tank, new flooring and ceiling. He was there on deck, throughout the full process. He transformed my entire system of heating. I am completely satisfied with the work - and parenthetically he is a pleasure to work with. I recommend him without any reservation whatsoever ever.
Description of Work: Conversion of oil heating to gas heating in a 3500 square ft single story home with 2 high efficiency Navien units (22K). Installation of water tank, pouring of concrete floor, insulation and sheet rocking of 8X12 foot room (walls and ceiling).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$41,000

Raymond B.
07/2023
5.0
plumbing
  + -1 more
Thorough, Efficient, Professional and Friendly!
Description of Work: There was a clog in a drain pipe under our house. We have radiant heat flooring. It was a stressful time for us and Bill had us back and running at better than expected rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Plumbing Artisans Inc
Thank you it was our pleasure

Ray B.
07/2023
5.0
plumbing
  + -1 more
Great job. They were very knowledgeable. Fast, courteous, and clean. I would definitely hire them again. I was very happy with the work.
Description of Work: Well pump replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ekaterina K.
11/2017
1.0
plumbing
  + -1 more
Leaks in 4 different places/instances within days of work being performed. Unprofessional attitude in that he blamed us, his assistants and other contractors for his leaks and sloppy work. We incurred significant extra costs to fix his many mistakes and damage and are still in the process of resolving these issues. He was unable to take proper measurements and ending up installing the tub drain, toilet and vanity sink plumbing all in the wrong places. All this had to be redone. Not very punctual; one time he didn't even show up or inform us that he wasn't coming when I had stayed home from work to be present.
Description of Work: Plumbing work for renovation of master bathroom: installing new toilet, moving shower head, installation of free-standing tub, connecting new vanity/sinks. Plumbing work in renovation of kitchen: moving sink to new peninsula, moving fridge line to other side of kitchen.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$9,135

Dynette S.
09/2015
2.0
water heater repair
  + -1 more
disappointed with the service and follow up
Description of Work: a water heater service call

Rating CategoryRating out of 5
quality
1.0
responsiveness
2.0
punctuality
1.0

Yes, I recommend this pro
$100

Emily S.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The put in a new pump. They responded promptly and fixed it quickly. They charged $2,500. I gave it a "C" since I didn't have time to shop around. I'm not sure if it's a good or bad price. It seems a bit high, but I don't know for sure.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Denise G.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: replaced piping from sump pump to outside and away from house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Charles H.
10/2013
1.0
plumbing
  + -1 more
The dryer piping went fine. Wasnt cheap but it was done well. He supposedly ordered a part for the leaky shower and then preceded to never return calls or do a return follow up visit. I'm sorry but if an existing customer calls you three times, you should have the professionalism to at least call them back.
Description of Work: Replaced dryer piping. Was supposed to replace a leaky shower handle.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

    Contact information

    18 Buttonball Trl, Norwalk, CT 06851

    plumbingartisans.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 AM
    Tuesday:
    7:30 AM - 4:30 AM
    Wednesday:
    7:30 AM - 4:30 AM
    Thursday:
    7:30 AM - 4:30 AM
    Friday:
    7:30 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    P1-204123
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Drain Cleaning,
    Heating Oil,
    Gas Logs,
    Water Filtration and Softening

    FAQ

    The Plumbing Artisans Inc is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 AM

    Tuesday: 7:30 AM - 4:30 AM

    Wednesday: 7:30 AM - 4:30 AM

    Thursday: 7:30 AM - 4:30 AM

    Friday: 7:30 AM - 4:30 AM

    Saturday: Closed

    The Plumbing Artisans Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, The Plumbing Artisans Inc does not offer free project estimates.
    No, The Plumbing Artisans Inc does not offer eco-friendly accreditations.
    No, The Plumbing Artisans Inc does not offer a senior discount.
    Yes, The Plumbing Artisans Inc offers emergency services.
    Yes, The Plumbing Artisans Inc offers warranties.
    The Plumbing Artisans Inc offers the following services: Plumbing Installation. Repairs - Toilets, Sinks, Tub, Piping Systems. Boiler Installation. High Efficiency Units, Bath Remodeling, Water Treatment Installation, General Plumbing
    HVAC, Electrical

    Contact information

    18 Buttonball Trl, Norwalk, CT 06851

    plumbingartisans.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 AM
    Tuesday:
    7:30 AM - 4:30 AM
    Wednesday:
    7:30 AM - 4:30 AM
    Thursday:
    7:30 AM - 4:30 AM
    Friday:
    7:30 AM - 4:30 AM
    Saturday:
    Closed