SOUTHERN CONNECTICUT FLOORING

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule an estimate today!

Business highlights

35 years of trusted experience

Services we offer

Hardwood and LVP Flooring - Installations, Replacements, Repairs, Refinishing, etc.

Services we don't offer

Ask for details!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.3
responsiveness
4.1
punctuality
4.1

Filter reviews by category

Showing 1-10 of 10 reviews

Jeff G.
09/2024
5.0
hardwood floor
  + -1 more
They did an excellent job. Rod was very responsive to me and kept in contact throughout the process. The floors came out great. I would hire again tomorrow.
Description of Work: refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen H.
07/2024
5.0
hardwood floor
  + -1 more
The installation went great. Rod and his team were responsive, clean, and did an amazing job. Would highly recommend them.
Description of Work: installation and refinishing of wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SOUTHERN CONNECTICUT FLOORING
wow what a accommodating classy lady. I wish more people could be like her and her family.

Cozette L.
07/2024
1.0
hardwood floor
  + -1 more
If I could give him zero stars I would. We have to rip up our entire kitchen because they did not put down the proper material before installation. They put plywood on top of rotting wood and then the brand new custom flooring. They also glued the wood together that is tongue and groove which is not the proper way of doing it. Completely screwed us and now we have to rip out our entire kitchen to warping wood from moisture in our basement. They also installed a piece of wood on top of a dryer vent in our laundry room which started to warp which had to be ripped up as well. We probably have 2 years left with these floors before it is ruined. Never go to this company. They are lazy, and cost us a fortune to fix their mistakes. We will be taking this to the BBB.
Description of Work: If I could give him zero stars I would. We have to rip up our entire kitchen because they did not put down the proper material before installation. They put plywood on top of rotting wood and then the brand new custom flooring. They also glued the wood together that is tongue and groove which is not the proper way of doing it. Completely screwed us and now we have to rip out our entire kitchen to warping wood from moisture in our basement. They also installed a piece of wood on top of a dryer vent in our laundry room which started to warp which had to be ripped up as well. We probably have 2 years left with these floors before it is ruined. Never go to this company. They are lazy, and cost us a fortune to fix their mistakes. We will be taking this to the BBB.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from SOUTHERN CONNECTICUT FLOORING
if I could, I would give this client zero Stars for common sense. they think they know but they don't. They are not innocent. they're playing Bob the builder they did all their own demo. after I leaving a big hole where new cabinets were to go I told him they need to put new plywood. after they bought the wrong plywood they asked me to do it. I guess they were lazy. all I did was cover the hole. I did not see any rotting or wet wood nor did they after demo. the custom flooring question is a 10 in face unfinished White oak tongue and groove and end matched flooring. after being in the business for 35 years as Southern Connecticut flooring gluing and nailing this plank floor is common sense. when you buy a house 250 plus years old you will find many square plugs in round holes. this floor was installed two years ago and now you're having a problem of warping wood because of moisture in the basement? try fixing the moisture problem and then you will find the wood will go back to its original shape. depending on how long you let it Warp for. I will give this client five stars for being a coward. you can have just called me.And why don't you just reroute the dryer out from underneath the subfloor.did the inspector missed this? how would I know where does this vent out to. I urge everyone that reads this to call the bbb. my company has been around longer than this client has been alive. and I'm at all jobs. you can take that check to the bank.

christine W.
05/2024
5.0
hardwood floor
  + -1 more
The whole process was seamless and easy! Rod and his crew did an excellent job refinishing my hardwood floors and the best part is that he perfectly matched the parts of the floors that didn’t need to be refinished! I highly recommend this professional contractor!
Description of Work: refinishing and matching hardwood floors

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Bruce F.
08/2013
5.0
hardwood floor
  + -1 more
They were very responsive. The hardwood floors look fabulous. He was the first one to call. He was very reliable, and they just did a really good job. Honestly, all of the flooring guys had the same prices. I just picked him because he was the first to show up. He seemed like a really great guy. He did a fantastic job, and he was communicative. I would highly recommend him.
Description of Work: We had hardwood flooring done by Rod Smith of Southern Connecticut Flooring. He refinished three rooms and a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Judith G.
08/2012
3.0
hardwood floor
  + -1 more
Their price was good, but they were very sloppy. I had just painted the house and they messed up the walls. They broke different pieces of sculpture that they decided to take off the tables so that they could get the room ready, whereas they could have said to me to make sure everything was removed from the tables and I would have done it, but they did not and a sculpture, which was of my grandmother, was broken. I was disappointed.
Description of Work: Southern Connecticut Flooring removed the carpeting and refinished the floors for us.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Judy E.
04/2012
5.0
hardwood floor
  + -1 more
I'm glad that I had the floor replaced but it took longer than I had anticipated which was no one's fault. The process is slow. Rod and his staff couldn't have been more helpful. When the craftsman is pleased with his work you know it all went well.
Description of Work: Removed and disposed of old carpet. Removed large furniture from work area. Told me what he was going to do and when. Gave me a reference of where to purchase flooring for a good quality wood and a good price. His cost estimate was right on target.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

David C.
05/2011
5.0
hardwood floor
  + -1 more
They were absolutely wonderful and did a great job. Their price was right; it was actually much less than other people. I wasn’t at home when they did the work, but it was done when they said they would. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Southern Connecticut Flooring to refinish the hardwood flooring throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith H.
11/2009
5.0
flooring contractor
  + -1 more
They have a system where there is almost no dust.
Description of Work: Southern Connecticut Flooring refinished all of my floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Eugene K.
05/2008
5.0
flooring contractor
  + -1 more
Installed hardwood floors, Brazilian Cherry. Contractor had to remove the old carpet, clean the concrete floor, install the sub floor and glued down the new floor. Very professional and prompt and had great communication.
Description of Work: Hardwood floors through in the entire condo. Removed old carpet and installed new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    Based out of, Norwalk, CT 06850


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    SOUTHERN CONNECTICUT FLOORING is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    SOUTHERN CONNECTICUT FLOORING accepts the following forms of payment: Check
    Yes, SOUTHERN CONNECTICUT FLOORING offers free project estimates.
    No, SOUTHERN CONNECTICUT FLOORING does not offer eco-friendly accreditations.
    No, SOUTHERN CONNECTICUT FLOORING does not offer a senior discount.
    No, SOUTHERN CONNECTICUT FLOORING does not offer emergency services.
    Yes, SOUTHERN CONNECTICUT FLOORING offers warranties.
    SOUTHERN CONNECTICUT FLOORING offers the following services: Hardwood and LVP Flooring - Installations, Replacements, Repairs, Refinishing, etc.
    Ask for details!

    Contact information

    Based out of, Norwalk, CT 06850


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed