REO APPLIANCES INC

Total rip off. Waited 3 weeks for then to come out. Took one look at the equipment, said they needed to order a part, charged my CC 175 bucks and never returned. When I called, they said they couldn’t find the part, then refused to try to find a work around or to refund the deposit they took.

He found the problem immediately and fixed it. Very nice, honest and professional.

They came and diagnosed problem. Came back a week later to install needed parts. They know what they are doing.

Went very well, got the job done. The technician was professional and explained to me the problem and how to avoid it.

Went great, REO was there 2-3 hours and repaired the dryer. I will use them again.

Cabinet sanded down beautifully and refrigerator installed professionally and timely

Excellent service! Quick response, and technician showed good insight understanding, finding and addressing the issue.

Spoke with John who gave me a reasonable price for a direct replacement model and didn't try to upsell me on features/ brands/ etc. Checked on line and the price was competitive. When I called back to finalize the order, he informed me that he had an open-box version of a more advanced microwave that was returned from a customer and offered me that model for the same price, which I accepted. I opted for delivery/install, and they removed the old model/ installed the new model, and hauled away the old one, and were quick and on-time. I highly recommend REO.

Technician was able to clear blockage (broken glass) without pulling out dishwasher. Offered to return at no charge if problem persists.

Fine. First service person said he didn't work on these types of ranges but he did it anyway with help from the office. Second visit a new board was installed. I still don't think the oven temp is right. Estimate was in the first 600s cost in the 400s so that was good.

Knew exactly what was going on - let me know how much it would cost before starting any work. Was in and out within an hour; didn't leave a mess.

I contacted them and their offer is that a service call is $69 and if the dryer can not be repaired or if I do not want to pay to have it repaired, they will give a 50% credit toward the purchase of a new appliance. I took them up on their offer and my dryer was able to be fixed. I am happy.

Showed up on time, very professional, fixed the problems. He explained what was wrong and the solution. Also, when I called for an appointment the staff was very professional, booked the repair work right away and explained when they would contact us before they came. Very pleased.

REO knows their stuff. They're easy to do business with, aggressive but not pushy. It restored our faith in doing business with a local independent applicance retailer after hearing so many horror stories from friends.

REO only handles the brands that are reputable, and have proven to provide excellent service. The folks at REO are knowledgeable, and give you honest answers. They will give you their opinion, and I have always found that helpful. I have purchased most of my major appliances from REO.

They are good. Their prices are competitive. I spent about $1,700 on the refrigerator. It was a good price. It is a neat refrigerator; I am happy with it. I would use this company again.

The were easy and amazing to work with. They are a family owned business.

I didn't get the new washing machine from them. They sell and repair appliances. They are very reasonable. They are very pleasant to work with. I will most definitely use them again.

REALLY UNTRUST WORTHY. Bought appliance from them trying to give the small local company business. Asked that they do the install for the stainless steel gas range. The sales guy gives me name of outside plumber who can show quickly(later find out that this sales guy used to work for plumber). Plumber (besson plumbing)comes to look at job, says it will take 30-45 minutes @ $115/hr so i approve work to be done. Guy takes over 4 hours and gives e a bill on a scrap paper for over $600. Say that if I give him cash he will do better deal. Ends up job wasn't don't properly and having to call another plumber who uninstalles 1st plumbers work+ installing 1hour which is done perfectly.

They did a good job. They were responsive and on time. They knew what they were doing. Their price was reasonable too. They repair any brand of appliances. This is something that a lot of companies don't do.

Arrived promptly, diagnosed problem in moments, had part in stock, fixed the fridge. My only complaint was the pricing scheme.. He charged $90 for a service call which I expected and $90 for labor of about 10 minutes. What was the first $90 for I wonder. Otherwise the experience was as expected..

Second time Mike was here at the house. He is a total pro who takes pride in saving his customers money. Has performed "open heart" surgery on our oven to re-solder a contact on its motherboard, saving us $500 on a replacement part. This time the vent mechanism stopped going up and down; Mike was able to straighten out a lever-arm and tighten the mechanism - again no parts. Nothing more to say, they should be your first call for any appliance service.

repair service scheduled within two business days of initial call. Service man called 10 min before scheduled appointment, arrived on time, had parts to repair dishwasher when he arrived. total service lasted less than 45 min.

I would highly recommend REO for all appliance repairs.

The people at REO were terrific - they came right away and fixed the problem! Very friendly, reponsive and nice to work with. Wouldn't hesitate to call them again.