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Outboost Computers

Computer Repair, Computer Sales, Computer Training

About us

We have a staff of 5 technicians, each with their own specialties so we can cover every technical issue we come across. Ask us about our Angie's List discount!

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Computer repair, computer sales, virus removal, spyware removal, clean-ups & tune-ups, network setups.

Services we don't offer

Servers / Big Businesses.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.57 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
0%
2
0%
1
29%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.5
responsiveness
4.0
punctuality
4.7
Showing 1-7 of 7 reviews

Stephan P.
12/2012
1.0
computer repair
  + -1 more
Unprofessional and shop is a war zone and dirty.
Description of Work: They suck. Plain and simple. I disputed the charge but they recommended I try them again. They were unresponsive yet claimed they were all along. My one PC doesn't work now.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Howard G.
09/2011
4.0
computer repair
  + -1 more
They cleaned the computer software to eliminate the virus, but it didn't solve the original problem
Description of Work: Had a software problem, which they diagnosed as a virus and removed it. .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$125

Shannon N.
11/2010
5.0
computer repair
  + -1 more
It went very smoothly from start to finish. I always got a prompt response via e-mail. Not sure how they are on the phone, but the e-mail was great. When I refer someone in the future I would tell them to communicate that way. I am very happy with the service I received. I will absolutely use them again and will definitely refer friends. I don't think you can go wrong.
Description of Work: The 4 of the keys on my macbook pro stopped working due to some liquid damage. Outboost had their mac specialist check it out (at no cost) and they gave me an estimate for repair that afternoon. It took a week for the part to arrive and I had the computer back the day after that. Their prices are very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

steven H.
11/2010
1.0
computer repair
  + -1 more
no sevices performed, called three times in a one week period to schedule an appointment, told i would get a call back and never did. can't really comment on their work quality, but there front office is terrible. will not be calling again.
Description of Work: no sevices performed

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Outboost Computers
We have 3 great staff members who work between 10AM-6PM, Monday through Friday, that answer the phones. We are also open on Weekends for anyone who cannot make it during the week. I personally check every call that gets routed to voicemail to be sure they get a call back shortly after. If you did call at least once then you would of hear back from one of us personally within the hour. Our business is open through the week without needing an appointment if you wanted to stop by in person, thank you!

Kent B.
11/2008
5.0
computer repair
  + -1 more
This was a totally positive experience altogether, unlike the generally unsatisfactory dealings I have had with other computer repair services in the past. I recommend them unconditionally.
Description of Work: Diagnosed bad hard disk. Installed new hard disk. Reinstalled operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

CARLYE G.
09/2008
5.0
computer repair
  + -1 more
This was the first time I had used their services. I took it to them to fix it. I was the least happy with the communication and had to call a couple of times, leaving messages. But they did respond to e-mail. They ended up fixing it and they were really nice and answered my questions.
Description of Work: They repaired my computer that was not booting up for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Marie L.
09/2007
5.0
computer repair
  + -1 more
Outboost Computers were very professional and I was so thankful that they had the great computer skills in order to save my data. These people are very professional and neat in their appearance. I felt that their price was very good. They also work very quickly which is nice so you aren't without your computer for long.
Description of Work: I took my computer here when my hard drive died. They were able to repair it and install a new hard drive without losing my data. They also installed virus protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    22 Broad St, Norwalk, CT 06851

    www.outboost.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Outboost Computers is currently rated 4.5 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Outboost Computers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Outboost Computers offers free project estimates.
    Yes, Outboost Computers offers eco-friendly accreditations.
    No, Outboost Computers does not offer a senior discount.
    Yes, Outboost Computers offers emergency services.
    Yes, Outboost Computers offers warranties.
    Outboost Computers offers the following services: Computer repair, computer sales, virus removal, spyware removal, clean-ups & tune-ups, network setups.
    Servers / Big Businesses.

    Contact information

    22 Broad St, Norwalk, CT 06851

    www.outboost.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM