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Geek Squad - Best Buy

Computer Repair, TV Sales, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.4
value
3.2
professionalism
3.4
responsiveness
3.2
punctuality
3.0
Showing 1-5 of 5 reviews

Gail G.
05/2017
4.0
tv sales
Ā  + -1 more
They had the best prices. I walked in and bought it and came home. It's convenient. It's right there. I liked the price. I didn't really interact. I just said I want that TV.
Description of Work: We bought a TV.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$200

Christopher B.
09/2010
2.0
computer repair
Ā  + -1 more
Brought computers that had been "fixed" by another well known retailer. I was assured that they would be able to repair the problems. Instead, they suggested that I buy 2 new hard drives (which I did). This didn't solve the problem. Aside from their terrible follow-up (non existent) they lost all of my program disks. Very disappointing experience.
Description of Work: Fix Computers

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$250

James M.
09/2007
1.0
computer repair
Ā  + -1 more
Best Buy did not stand by their service agreement. The only way they would get the repair done under the warranty was to send it back and I would have to wait for 2 weeks. This was unacceptable to me, and also didn't follow what the service agreement entailed. It's a farce and a fraud because they would charge $100 just to diagnose the problem with no guarantee of saving my data. This is greed at its finest. I finally did have them send the computer back for the repair. I had to wait the 2 weeks, and when it came back, it broke again, and I had to go through the whole process again. I did not have to pay.
Description of Work: I took my computer here to have the their computer people replace and reformat my hard drive. I had bought the computer recently.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mario C.
02/2006
5.0
computer repair
Ā  + -1 more
IT WAS ALRIGHT. THEY ARE NICE PEOPLE. THEY CAME QUICKLY. THEY ARE VERY HELPFUL. THEY TALKED US THROUGH WHAT THEY WERE DOING. THEY ARE GENEROUS AND KIND AND THEY HELP YOU WITH LITTLE THINGS ON THE COMPUTER TO SHOW YOU HOW TO DO IT YOURSELF.
Description of Work: IT WAS A COMPLETE COMPUTER CLEAN UP OF THE HARD DRIVE, VIRUSES ON THE COMPUTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

02/2006
5.0
computer repair
Ā  + -1 more
THEY TOOK TWO VISITS BECAUSE I HAD A PROBLEMS STILL AFTER THE FIRST TIME THEY CAME. THEY CAME OUT AND THEY RESOLVED THE PROBLEM THE SECOND TIME AROUND. I LIKED HOW I DIDN'T HAVE TO GO TO THEM.
Description of Work: THEY REPAIRED MY ABILITY TO GET ON THE INTERNET, AND THEY REPAIRED MY INTERNAL MODEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    330 CONNECTICUT AVE, Norwalk, CT 06854

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Computer Repair,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    330 CONNECTICUT AVE, Norwalk, CT 06854

    www.geeksquad.com/repair