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FIRST STEP LANDSCAPING

Lawn and Yard Work, Landscaping, Masonry,

About us

visit www.firststeplandscaping.com for more information and call us now to find out how to get 10% off your when you prepay your Lawn Care & Tree & Shrub Care Program NOW !

Business highlights

34 years of trusted experience

Services we offer

Landscape Design, Lawn Installation, Lawn Maintenance, Tree Care, Shrub Care, Paving, Masonry, Gutter Cleaning, Fall and Spring Cleanup

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard

Reviews

4.726 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 26 reviews

Sheila K.
09/2016
5.0
landscaping, lawn service, lawn treatment, masonry
  + 2 more
They are reliable and committed to doing quality work.
Description of Work: First Step has done my regular landscaping and fertilizing. My lawn is looking good. They also have done some masonry work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy C.
12/2015
5.0
lawn service
  + -1 more
unknown
Description of Work: I have a contract with them for on going maintenance. |Would highly recommend them. Our yard has never looked this good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

irving O.
03/2015
5.0
landscaping, masonry
  + 0 more
I thought they did a fine job.
Description of Work: They put some paving stones in and repaired some others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary M.
09/2014
5.0
lawn service
  + -1 more
I contacted First Step because of the generally positive reviews from Angie's List. I have a concrete brick, paved sidewalk that have been installed 15 years ago, and was in need of a thorough cleaning. Luis Casteneda (owner) responded quickly and was punctual for the and quot;estimateand quot; meeting. He suggested that the sidewalk should be sealed, after it was cleaned, which I had not considered. I found him to be very professional. A worker and supervisor showed up at the scheduled time and did a good and thorough job cleaning the sidewalk, then applied the sealer the following day. I was VERY pleased with the results and the general experience with First Step.
Description of Work: Power washed and sealed a concrete paver sidewalk.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

jeffrey B.
05/2013
1.0
lawn service
  + -1 more
After overcharging us and we refused to pay the excess, he brought us to small claims court. This guy is dishonest
Description of Work: Spring cleanup -- quoted $300 and billed us $700

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$700

Response from FIRST STEP LANDSCAPING
This was a one time service we provided based on an estimate. An Estimate -(Roughly calculate or judge the value, number, quantity, or extent of) was given and as the work was in progress the customer decided to do additional work making the estimate higher. After the work was done the customer was very pleased with the work and took over 6 months to pay and after avoiding us we were forced to take legal action.

Andrew S.
05/2013
5.0
landscaping, lawn service
  + 0 more
I like him very much. They come regularly. The price is not consistent every month and it depends on what we do. They do a lot of things here.
Description of Work: I used First Step Landscaping for lawn and yard work. They are taking care of our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

sharon M.
01/2013
5.0
lawn service
  + -1 more
They are doing things a little bit differently. They are not giving me a set price; they are now offering their services at an hourly rate. It has been fine.
Description of Work: I used First Step Landscaping to do spring and fall cleanup. They mow weekly and do all of the edging and weeding of all of the flowerbeds. It is pretty much total lawn care except for fertilization.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas E.
12/2012
5.0
lawn service, leaf removal
  + 0 more
My first experience with First Step was to have them clean a yard that had been a year without any work. I was not around when the work was done but it must have take a day and the yard was totally transformed. Tall grass and weeds were cut down, bushes trimmed, fall leaves removed. Since the job was completely, I have used First Step for my lawn service. They are reliable and work hard, the yard is always well kept. Since then I have begun to use them for a rental home as well.
Description of Work: I chose First Step based on other reviews on Angie's List. I have been very pleased with the work provided by the company. I purchased a foreclosure house and the final project was to reclaim the yard. My original lawn service only works in Greenwich and Stamford so I called Luis. He met me when arranged, I walked him through what I wanted. His crew was busy with other spring clean ups but told me the work would be done in a week. The next time I arrived at the house the 5 foot weeds and grass were gone and looked like a home again, bushes had been trimmed and falls leaves gone. I was very impressed and decided to continue with First Step for weekly lawn service. Following Sandy I had a tree come down in the driveway. I called Luis and left a message about what I wanted done, because of my travel schedule I never had time to follow up but when I returned there was a letter from Luis with the cost and the work to be done. It was great he took it upon himself to come and look rather than me having to make an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Ann N.
10/2012
5.0
landscaping, lawn service, lawn treatment, masonry
  + 2 more
Overall the entire experience with First Step has been a pleasure. the company seems to be fairly priced for the services offered and is responsible regarding communication and billing. Very pleasant experience.
Description of Work: First Step Landscaping did two things for us: (1) fixed a drainage issue on a patio/entryway which had caused pooling and ice in the winter; and (2) 3 season lawn care including bringing our totally weed-filled, patchy lawn back from the dead to a lush, beautiful lawn. We have been very happy with them. They are very professional and do exactly what they say they will. Easy to communicate and discuss options and different approaches. The drainage issue was resolved exactly as we discussed with a drainage trench system installed. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rhiannon P.
08/2011
5.0
masonry
  + -1 more
Luis was very responsive from the beginning. Took time to answer our questions and work with our budget. His team worked very hard. He kept us informed of any issues and resolved them. They cleaned up everything. The steps look wonderful.
Description of Work: Rebuilt house steps - removing old steps competely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Philip F.
07/2011
5.0
lawn service
  + -1 more
My neighbor reports the property looks great; most importantly they earned my trust!
Description of Work: Spring cleanup of a vacant home I am trying to sell followed by monthly mowing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Douglas E.
06/2011
5.0
lawn service
  + -1 more
I chose First Step from Angie's List and was very pleased with the experience. Luis was punctual for his appointment to give me an estimate, he listened to my needs and what I wanted done. I thought the price fair for the large amount of work and the size of the crew needed to complete the job in a day. I was unable to go to the house until a week after the scheduled work was completed and I was thrilled at the transformation. Everything was done exactly as I asked.
Description of Work: Hired First Step to clean a large yard that had not been cleaned or mowed in over a year. The home had been empty and unused and yard needed leaves to be cleared from lawn, walkways and drive. There were several small trees that had fallen and needed to be removed and the lawn needed to be cut. First Step also cut out dead bushes and trimmed those which were overgrown.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Eva S.
06/2011
4.0
landscaping, lawn service
  + 0 more
Luis was very professional, and I definitely got the sense that he would do a quality job and knew what he was talking about. In fact, out of the 5 people I asked for quotes, he was originally my frontrunner. Until the estimate came in. He quoted approximately 1400 for the job. The range of quotes that I got was $325 (crazy low, I know) and $1400. The second highest quote that I got (also an A rated Angie compay) was $750 - nearly double his price. While I am sure his work must be exceptional in quality, I decided to write a review to make my peers aware that the price difference can be significant. Make sure you have gotten multiple quotes and are making an informed decision.
Description of Work: This was one of the companies I contacted to receive an estimate for installing sod on in my 250 sq ft backyard, and to create a perimeter along my fence of soil for planting vegetables and flowers.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,400

JOHN B.
04/2011
1.0
lawn service, snow removal
  + 0 more
Signed contract for price of snow removal. Actual invoices 2-3 times in excess of contrac ted rate. Contract called for snow removal at 3" or more. Crew came for every storm 1/2", etc. Charged for salting prior to plowing and after plowing. Totally unprofessional.
Description of Work: Snow removal and salting of driveway.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$2,500

Response from FIRST STEP LANDSCAPING
First Step Landscaping provides professional services to everyone. We try our best to make everyone happy.

sharon M.
03/2011
5.0
lawn service
  + -1 more
I just came home, was so impressed I called Luis to let him know how pleased I am. Then sat down and decided others should know what a great job they did. I'm really glad we decided to use First Step for all our landscaping and yard work this year. I contacted 4 landscaping/yard work companies I found on Angie's List; decided to try First Step Landscaping based on professionalism, punctuality and responsiveness and of course price. I couldn't be happier.
Description of Work: First Step did the spring cleanup today and after this winter, they had their work cut out for them. They cut back all the ornamental grasses, rose bushes etc, raked all the beds, cleaned off the terraces and driveway. They even put the blacktop curbing back in place that the plows had broken up and left on our front lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

MARTHA L.
09/2010
5.0
landscaping, lawn service
  + 0 more
First Step was very professional thoughout the course of the job. Luis promptly returned all phone calls and showed up on time to meetings. The quality of the work was good and the estimates were correct. We would definitely use First Step again.
Description of Work: Lawn trimmed and raked. Flower beds cleaned and weeded. Trees and bushes trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kristine T.
11/2009
5.0
lawn service, snow removal
  + 0 more
I believe that Luis is the owner. They are very good. They are very punctual and honest. They are very thorough and they follow through all the time. They always call me right back. They are very customer oriented. They are part of the association fee and I could use another company, but they are very good.
Description of Work: I am part of a community and I have a contract with First Step Landscaping to take care of the property doing things like snowplowing, mowing the lawn, and blowing the leaves.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ginny T.
08/2009
5.0
landscaping
  + -1 more
They are excellent and they are very professional. The owner is very nice to deal with. He is very responsive and professional. The guys don't do that much. They just kind of blow leaves around.
Description of Work: I've been using them since last fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$36

Jan T.
09/2008
5.0
landscaping
  + -1 more
I think that our lawn looks great. He is very reasonable to deal with. I won't say that he is the cheapest, but the cheapest is not always the best. I do think that he is reasonable compared to other landscapers in the area.
Description of Work: The $50 is for each time that he mows the lawn. He also sprays fertilizer and the weed control. That is a separate charge. He will also plant bushes or move things if I want him to. If he does something like that, he will of course charge more. If he puts plants in, he guarantees them for a year. The $50 charge is actually just for the mowing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kristine T.
09/2008
5.0
lawn service
  + -1 more
We are satisfied with their services. Whenever we need them to do something outside of mowing our lawn, they come and take care of it. We have had a contract with them because we are part of a community association.
Description of Work: The last time they came we had requested them to kill some digger wasps in our lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

luis C.
08/2007
5.0
landscaping, tree service
  + 0 more
RETURNED OUR CALL QUICKLY, EXCELLENT WORK, AND PROFESSIONALISM WE WILL HIRE THEM AGAIN !!!!!
Description of Work: FIRST STEP DID TREE REMOVAL AND STONE WALL WITH PATIO AND LANDSCAPE DESIGN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

luis C.
08/2007
5.0
tree service, hardscaping
  + 0 more
RETURNED OUR CALL QUICKLY, EXCELLENT WORK, AND PROFESSIONALISM WE WILL HIRE THEM AGAIN !!!!!
Description of Work: FIRST STEP DID TREE REMOVAL AND STONE WALL WITH PATIO AND LANDSCAPE DESIGN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

luis C.
08/2007
5.0
lawn treatment
  + -1 more
EXCELLENT RESULTS. THEY CALLED BACK PROMPTLY AND WERE POLITE. MY LAWN AND SHRUBS ARE BEAUTIFUL.
Description of Work: LAWN FERTILIZER, WEED CONTROL, INSECT AND DISEASE FOR LAWNS, AND PROGRAMS FOR TREES AND SHRUBS HEALTH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

HOWARD B.
02/2006
5.0
lawn service
  + -1 more
OVERALL I AM VERY HAPPY WITH THE WORK. THE GUY OWNS THE COMPANY. HE ALWAYS RETURNS MY CALLS PROMPTLY. THEY ARE VERY PROFESSIONAL AND FRIENDLY.
Description of Work: THEY DO LAWN MOWING, FERTILIZING, PLANTING, TRIMMING BUSHES AND PLOWING THE DRIVEWAY IN THE WINTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

PAUL M.
01/2006
5.0
lawn service
  + -1 more
THEY ARE PRETTY GOOD. THEY DO A GOOD JOB. I HAVE USED THIS COMPANIES SERVICE FOR FIVE YEARS. THEY ARE GOOD, PUNCTUAL AND THEY DO THE JOB, SO I HAVE NO COMPLAINTS.
Description of Work: THEY DO THE LAWN MOWING AND BLOWING THE LEAVES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

3 ADMIRAL CT, Norwalk, CT 06851


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Lawn and Yard Work,
Landscaping,
Masonry,
Tree Service,
Lawn Fertilization & Treatment,
Snow Removal,
Pavers and Hardscaping,
Leaf Removal,
Asphalt Driveways,
Landscaping - Lakefront,
Stone and Gravel,
Gutter Cleaning

FAQ

FIRST STEP LANDSCAPING is currently rated 4.7 overall out of 5.
FIRST STEP LANDSCAPING accepts the following forms of payment: Check,MasterCard
Yes, FIRST STEP LANDSCAPING offers free project estimates.
No, FIRST STEP LANDSCAPING does not offer eco-friendly accreditations.
No, FIRST STEP LANDSCAPING does not offer a senior discount.
No, FIRST STEP LANDSCAPING does not offer emergency services.
Yes, FIRST STEP LANDSCAPING offers warranties.
FIRST STEP LANDSCAPING offers the following services: Landscape Design, Lawn Installation, Lawn Maintenance, Tree Care, Shrub Care, Paving, Masonry, Gutter Cleaning, Fall and Spring Cleanup

Contact information

3 ADMIRAL CT, Norwalk, CT 06851