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Potter’s Oil Service Inc

Heating Oil, Heating and Air Conditioning

About us

Family owned. Cost is determined by the job.

Business highlights

Emergency Services Offered

Services we offer

Oil burner, boiler & furnace installation.

Amenities

Warranties
Yes
Senior Discount

ask for detail

Emergency Services
Yes

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-16 of 16 reviews

George R H.
04/2018
5.0
heating oil companies
  + -1 more
They've been providing excellent service.
Description of Work: They service my oil burner every year and fill the oil tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter Z.
01/2017
5.0
heating oil companies
  + -1 more
They come automatically. They are slightly higher then other but because of service they are worth it. They are very knowledgeable.
Description of Work: I used Potter’s Oil Service Inc once a year to clean my burner.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter Z.
01/2017
5.0
heating oil companies
  + -1 more
.
Description of Work: I started using Potter’s Oil Service Inc 25 years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth K.
11/2016
5.0
heating oil companies
  + -1 more
Fine. Driver was careful and polite.
Description of Work: oil tank checked and oil delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas L.
10/2016
5.0
heating oil companies
  + -1 more
They came when they said they would and complied with site specific request.
Description of Work: Fuel oil delivery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Christine K.
05/2015
5.0
heating oil companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
01/2015
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
From our first call to Potter's Oil Services we felt as if we were the only customers they had. Friendly, responsive and quick service was a wonderful surprise after dealing with a different company for the last 24 years. Within two weeks of the original phone call the job was complete. The workers were fast, careful, respectful and the work was beautifully done.
Description of Work: Removed old furnace and hot water heater. Installed new furnace, hot water heater and associated piping and equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,575

Patrick W.
01/2014
5.0
heating oil companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

FA B.
09/2013
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Potters has been the oil and furnace provider for us since we bought the house in 1977, and I believe was the service provider tor the prior owners as well. Therefore they were very familiar with the needs and quirks of our heating system. The Potter's personnel (Rick in particular) did extensive research on the types of furnace technology that would meet our needs and explained and presented us with several options. He further explored the options for locating the new oil tank we needed to install and unfortunately we had to rule out an interior installation due to the architecture of the home. We were presented with several options for an exterior installation, including putting the tank back in the ground, but found a solution for an exterior solution. Every step of the project was well planned coordinated and executed right down to ensuring that the site/yard were left in excellent condition. We have always been pleased with Potter's regular oil and furnace service, including sending a repair person once year on Christmas night when we had no heat (sorry for that folks). They are a small company that know their customer base and do an excellent job of customer service. We highly recommend them.
Description of Work: This was a very large job. We had the in-ground oil tank dug up and removed and a new above ground exterior oil tank installed. Further, we had our existing furnace replaced. Our existing furnace was vented up the chimney and we needed a new type of furnace that vented directly through the wall to the exterior. The above costs were for the complete materials and labor for both the oil tank replacement and furnace replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Russ T.
04/2013
5.0
heating oil companies
  + -1 more
It is a great service. They work well. They show up promptly.
Description of Work: We switched to Potter's Oil Service Inc for our heating oil needs and for the yearly maintence services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

George R H.
08/2012
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
They're reliable. It's a small operation, so you don't have to worry about being lost in a bunch of numbers.
Description of Work: They have automatic oil delivery. They clean and service our hot water heater and steam boiler. They also do some installations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
09/2011
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
The technicians arrived on time. They cleaned and serviced the furnace, checked the oil tank, change the oil filter, and ran diagnostics. They explained the procedures when I had questions.
Description of Work: We have a furnace maintenance contract with Potter's, after our previous service company failed to fix our furnace (CO leak) within a timely period (a week.) Potter's is on time, every time, and the service staff responds quickly if there is an emergency.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

MaryJane Q.
08/2011
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
We have a yearly maintenance program with them. The part was $15 and the program itself was approximately $300 per year. We have been with them since 1985 and they are wonderful.
Description of Work: We deal with Potter's Oil Service for all of the maintenance on our furnace and they also do our oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marty M.
11/2008
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Arrived on time, acted in a professional manner. Materials provided by company in advance were clear and informative. Overall a positive experience.
Description of Work: Performed an inspection and cleaning of our oil furnace. Purchased an inclusive service contract for one year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JB J.
10/2008
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Family business with excellent reputation.
Description of Work: I had just purchased a new house, and had the previous gas heating system changed to oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

HELEN C.
08/2007
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Potter's Oil Service stands behind their work. They came at the agreed time, got the work done, and were very diligent. They also deliver our oil and are very reliable and dependable with that. I was really impressed when I had to call them back a few days later because it wasn't working quite right and they came back promptly, fixed the problem, and did not charge me.
Description of Work: They installed a new oil furnace and tank that uses steam heat for our 7 room, 2 bathroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    688 Boston Post Rd, North Windham, CT 06256

    www.pottersoilservice.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Heating Oil,
    Heating and Air Conditioning

    FAQ

    Potter’s Oil Service Inc is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    No, Potter’s Oil Service Inc does not offer free project estimates.
    No, Potter’s Oil Service Inc does not offer eco-friendly accreditations.
    No, Potter’s Oil Service Inc does not offer a senior discount.
    Yes, Potter’s Oil Service Inc offers emergency services.
    Yes, Potter’s Oil Service Inc offers warranties.
    Potter’s Oil Service Inc offers the following services: Oil burner, boiler & furnace installation.

    Contact information

    688 Boston Post Rd, North Windham, CT 06256

    www.pottersoilservice.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day