We are a design build company from renovations , additions and complete home building.Our enthusiasm for what we do as well as our in depth experience in the industry keeps this business on the leading edge .I am the owner Darren Gioello and have been in the trade for 30 years we look forward to talk with you about your project.
Business highlights
27 years of trusted experience
Services we offer
General contractor,additions,remodeling,renovation,window replacement.
EVERY WORD IN THIS REVIEW IS 100% TRUE AND DOCUMENTED. DARREN GIOELLO REFUSED TO HONOR THE WRITTEN CONTRACT PRICE AND REFUSED TO COMPLETE THE CONTRACT SPECIFICATIONS. We hired Darren Gioello of Cutting Edge Carpentry to do a major renovation of a home in Old Lyme, CT. One example of not honoring the written contract price was a request (E-mail) for an addional 25 thousand dollars. There was no change order associated with it and the only reason was "so that I can push this project to the next level". He had collected so much money with the job nowhere near finished that, in our opinion, we had no viable alternative but to agree to pay. We requested an accounting of money spent. His accounting clearly documented the fact that he would not honor the original contract price. Although a certificate of occupancy was obtained for the project, many items in the detailed contract were never completed, but were paid for, including crown, baseboard, insulation in basement ceiling, leveling downstairs half bath and laundry floor (he signed a document that it would be levelled) and outside trim. The railing over the stairs was made from scrap lumber and tied to the wall with a finish nail, which popped out. He wrote that the railing was not in the original scope of work (it was because a getting a certificate of occupancy was part of the contract), but that he would tie it into the wall. He never even did that. We filed complaints with the Better Business Bureau and the Connecticut Department of Consumer Protection (our Consumer Protection complaint was NOT his first). He responded to both that everything was closed
Description of Work: major renovation, including demo, add addition, sheetrock, paint, electrical, plumbing, tile, roof, doors, flooring, windows.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from CUTTING EDGE CARPENTRY LLC
I’d like to start off by saying this project from the beginning was difficult not because of the scope of work because Steve [Member Name Removed] from old Lyme.The prints that i was giving to bid this project were all wrong they were designed by another builder who was promised this project and gave to Steve for free.Instead of honoring his commitment he found us and used there prints .Everything from all the window sizes ,to the layout of the upstairs and downstairs rooms were all wrong .As well as the fact when we started demo on this 1920,s beach house the walls and floor supporting our second floor addition were rotten.I went to Steve explained all these situations gave him a written change order for the extra work 25k and him and his wife agreed and the project kept moving along.Steve knows what he said here on this forum is a lie know one is just going to give anyone 25k for no reason.This job passed all of our town and state inspections he was giving his c.o like he said and they moved in .Why would he pay us and move into his house if all these so called problems existed .As a business owner i cant make everyone happy in this line of work me and my sub contractors did everything possible short of doing everything for free for Steve .
Jaime S.
02/2019
5.0
custom cabinets, countertops, decks, fencing, flooring contractor, remodeling, siding, replacement windows, home remodeling, house painters, interior painters, basement remodeling
+ 10 more
My experiences with Cutting Edge Carpentry have always been excellent. Darren offers outstanding workmanship, attention to detail, creative and innovative ideas about remodeling projects--and maybe most important, I trust him both personally and professionally.
Description of Work: Darren has been my go-to contractor for over ten years. He's done extensive work on my 160 year-old house, including bathroom renovation, roof replacement, dry Roy repair, interior and exterior painting, custom woodwork, window replacement, and countless repairs. He also did a complete renovation of my 1940's lakefront cottage which was in near tear-down condition when I bought it. He gutted the interior and redesigned the layout (no expensive architect needed) into an efficient, perfect house. He installed a new kitchen ( with custom cabinets), new bathroom, spiral staircase to the loft, new wood flooring. He revamped the electrical, plumbing, and hearing systems. He installed new windows, built a new deck and replaced the ancient siding with cedar shingles. Throughout the project, he helped me with decisions about materials, colors, everything--and I was constantly impressed with his creativity and his ability to see what I couldn't see and know the right thing to do. He also dealt with zoning and building officials. And all the permits and paperwork. He was on-site every day and required the strong work ethic from his employees and subcontractors that he has himself.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joel G.
01/2019
5.0
remodeling
+ -1 more
Clean, Organized , on time and very respectful. Highly recommended.
Description of Work: General carpentry and general constructions.
He is easy to get along with. He is efficient and his finish product is excellent. He does good work.
Description of Work: He has done a lot of work for me at my house and my office over the years. He has built decks, remodeled a master bathroom and he has built custom cabinetry. He has refinished my basement. He has painted for me at both my house and business. I have used him to do countertops as well.
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Service Categories
General Remodeling,
Interior Painting,
Basement Remodeling,
Kitchen and Bath Remodeling,
Windows,
Siding,
Decks and Porches,
Countertops and Backsplashes,
Cabinet Making,
Doors,
Exterior Painting,
Roofing
FAQ
CUTTING EDGE CARPENTRY LLC is currently rated 4.2 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
CUTTING EDGE CARPENTRY LLC accepts the following forms of payment: MasterCard,Visa