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RED BARON CARPET CLEANING LLC

Carpet Cleaning, Carpet Sales and Installation, Floor Cleaning and Waxing,

About us

For more than 30 years Red Baron has expanded into nothing less than a very well-rounded professional service company. Proudly serving Fairfield, New Haven, and Litchfield counties, we offer full cleaning and restoration services, complete flooring sales and installation, tile and grout cleaning, and even full in-plant cleaning of your area rugs. Our core business philosophy centers around total customer satisfaction and "Where Quality Comes First."

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

CARPET SALES, INSTALLATION AND CLEANING SERVICES. FLOOR COVERINGS INCLUDING CARPETING, LINOLEUM, WOOD LAMINATE, AREA RUGS. UPHOLSTERY CLEANING. FIRE, SMOKE, WATER, FLOOD DAMAGE RESTORATION. RESIDENTIAL & COMMERCIAL SERVICES.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
25%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
5.0
Showing 1-12 of 12 reviews

Blair R.
01/2017
5.0
flooring contractor
  + -1 more
Excellent! No complaints. We priced them out and they came in $200 less than Home Depot. Very polite and professional. The owner came out to our house to measure. A wonderful local and family owned business.
Description of Work: Carpet Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,864

Brenda M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Removed old carpet and installed new padding and carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Joseph S.
01/2014
4.0
carpet cleaners
  + -1 more
This provider was recommended by our kitchen designer, who was outstading in every other way. We did not find what we wanted in his showroom, but when we found it elsewhere, he ordered and installed it. Once we placed our order and made our down payment, we were unable to reach him. His staff was defensive and unprofessional. No matter how urgent the message, even when we left it on a voice mail, he did not respond. The only time his staff responded was when we asked the kitchen designer to call on our behalf. This continued after the installation, when we had a problem, and only after the designer's assistant called him did he send his installer back.
Description of Work: The owner measured, discussed the pros and cons of different types of flooring, and helped is decide.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$2,700

Bridget N.
01/2014
5.0
carpet cleaners
  + -1 more
The most recent time that they've been here was to clean our master bedroom carpet which is a very light cream color and I'm embarrassed to say, hadn't been cleaned since we've lived in the house (about 10 years). We had a sick cat, so we were waiting until she passed away. There were many stains from the cat's vomit. I was going to buy a new carpet, but called red baron instead. The carpet came out beautifully, and I have no plans on replacing the carpet any time soon. (My date of service and cost of service are approximate, because I do not remember which month they came, but I was very happy with the price as well.)
Description of Work: They have cleaned our finished basement's carpet about three times and I've always been satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DOUG S.
03/2013
5.0
carpet cleaners
  + -1 more
Very helpful loaning samples, great suggestions to a different approach on the stairs. Installer was on schedule, did a wonderful job and cleaned up everything. Highly recommend them.
Description of Work: Replaced carpet in 2 bedrooms, and a hallway as well as a runner on 2 flights of stairs and 1 hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Carol W.
02/2013
5.0
carpet cleaners
  + -1 more
Red Baron was great - on time and professional. I was sure the carpets had to be replaced, but they were able to get them looking almost new again. They protected the carpets from future stains by putting plastic protectors under the feet of all the furniture and after 6 months, they're still looking good. I chose them based on a previous review on Angie's List and was glad that I did. When we're finally ready to replace the carpeting, you can be sure I"ll choose them first.
Description of Work: Carpet cleaning - 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mime B.
06/2012
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Excellent work.
Description of Work: Red Baron cleaned a couch, a large area rug, small bedroom rug, and stripped and cleaned our slate entry hallway. The service rep was on time, very courteous, didn't rush, and the service was excellent. The slate floor had layers of wax build-up and came out beautifully. The carpeting and couch looked great and smelled fresh. Extremely professional and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carol W.
06/2012
5.0
carpet cleaners
  + -1 more
I received a quote over the phone, and then an actual estimate when the cleaner arrived (which was less than the original.) They arrived within the one-hour time frame they'd promised. I was expecting to be told that the carpet in one room was too soiled and should be replaced, but that wasn't the case. The cleaning was very thorough and the carpets look better than I could have imagined. (They were in place when we bought this home a few years ago and were very dirty.) The cleaner was friendly and professional, showed us the few stains he couldn't remove and put small plastic shields under the legs of the furniture when he replaced it, to prevent additional soiling. Much of the furniture (for example, dining room hutch, built-ins, heavy pieces) had to be left in place and he was very careful not to damage anything. I would definitely recommend Red Baron, and will use them again without hesitation. When I'm ready to replace the carpeting, I'll certainly look there first.
Description of Work: Carpet cleaned and scotchguarded in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Susan G.
09/2011
4.0
carpet cleaners
  + -1 more
arrive on time, did the job as estimated, professional work and attitude.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Bonnie K O.
04/2011
5.0
carpet cleaners, carpet installation
  + 0 more
Excellent, understanding and very helpful with carpet choices, and installation.
Description of Work: Replaced carpeting in my finished basement after my wall to wall carpet had to be removed because of water damage and flooding after washing machine connection came apart and flooded entire basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ryan C.
06/2010
5.0
carpet cleaners
  + -1 more
We normally rent our own carpet cleaner and clean our carpets ourselves, but we decided to try a professional service. A very good experience. We have two young kids and a dog, so our carpets get a lot of wear and tear. Red Baron representative showed up at 9am and worked until 1:30pm. High traffic areas were treated and cleaned until the representative was satisfied with the result (high traffic areas cleaned multiple times). Very professional and punctual. Service representative explained all steps of the process and walked us through the house to inspect the result. 100% improvement over cleaning carpets yourself. Outstanding results. The carpets look new. I'm probably not qualified to comment on price because I did not get competitive price quotes. I'm sure there are cheaper services offered, but I wonder if the quality of service might suffer at a lower price (i.e. Red Baron equipment is truck mounted, which I assume provides better heat and suction vs. a portable machine that you rent or other service providers use).
Description of Work: The company cleaned all the carpets, stairs, and runners. 1040 sq ft of carpet cleaned plus 2 sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670.34

01/2006
4.0
carpet cleaners, carpet installation
  + 0 more
THEY WERE VERY GOOD. THEY DID A LOT OF WORK ON MY OFFICE, SO THEY WERE GOOD. THEY INSTALLED CARPET IN MY NEW OFFICE IN A TIMELY MANNER. THEY WERE PUNCTUAL DOING IT. THE QUALITY WAS OK.
Description of Work: IT WAS CARPET CLEANING OF THE FAMILY ROOM CARPET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    305 South Main Street, Newtown, CT 06470

    http://www.redbaroncarpet.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Floor Cleaning and Waxing,
    Upholstery Cleaning,
    Flooring Sales and Installation,
    Water & Smoke Damage

    FAQ

    RED BARON CARPET CLEANING LLC is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    RED BARON CARPET CLEANING LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, RED BARON CARPET CLEANING LLC offers free project estimates.
    No, RED BARON CARPET CLEANING LLC does not offer eco-friendly accreditations.
    No, RED BARON CARPET CLEANING LLC does not offer a senior discount.
    Yes, RED BARON CARPET CLEANING LLC offers emergency services.
    Yes, RED BARON CARPET CLEANING LLC offers warranties.
    RED BARON CARPET CLEANING LLC offers the following services: CARPET SALES, INSTALLATION AND CLEANING SERVICES. FLOOR COVERINGS INCLUDING CARPETING, LINOLEUM, WOOD LAMINATE, AREA RUGS. UPHOLSTERY CLEANING. FIRE, SMOKE, WATER, FLOOD DAMAGE RESTORATION. RESIDENTIAL & COMMERCIAL SERVICES.

    Contact information

    305 South Main Street, Newtown, CT 06470

    http://www.redbaroncarpet.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM