Quality Dry Basements

Very professional,

They are very professional neat and clean and friendly.

They were professional, came on time, did what they said they were going to do and the price were reasonable.

very responsive, courteous, on-time

Not good.

Excellent service and efficiency with great price, definitely recommend them!

A simple sump pump installation turned out to be a nightmare. The outside drain line is discusting. Came back 3 times to fix issues. The workers were great w some knowledge. And very nice. I hope the owner is paying them correctly.

Tom and his gentlemen are absolutely professional,considerate hard working company. They cleaned up afterwards ð We strongly recommend them Excellent job guys

Work was done on time. Tom took the time to explain the work. Crew was very nice.

Technician selected, installed and tested replacement sump pump and it worked fine.

Very professional and did the job and so far so good!

very professional

Super helpful & works extremely hard.

I thought the 2700.00 dollars I paid for the work performed was too high and we do not know if the job is going to work.

They are on time for their work and they go the extra mile to satisfy their customers

The workers were very courteous and they did a great job

These people are very good at what they do. They are friendly, competent, and prompt. My problem was worrisome (leaking basement wall). Tom worked his magic tirelessly. I recommend them unconditionally.

They performed the work quickly, were open and honest about cost, talked us through the process and were generally incredible

Job well done

I was very impressed by the way everything was done. They cleaned up after themselves everyday. The job was done promptly and professionally I would recommend them with no hesitation

Professional, courteous and high quality work!

This was not about a job. It was a conference to help us get our basement dehumidified. It was worth the fee and everything was explained helpfully.

Quality Dry Basement installed a Sump Pump in my basement last Spring and it was installed so poorly it began leaking in a few months. I have had them come to repair it 3 times already. Each time the fix lasts shorter than the last before leaking terribly. Each time it takes dozens of unreturned calls before someone gets back to me. Then a few more calls to get a date and time, and then no one shows up. That?s where I am now - Customer service hell, with no option left except small claims court because they can?t properly install a sump pump. They must be going out of business soon because they really don?t seem to care or try at all.

Finished the project in January. Never came back to clean the basement. I have requested them to come back numerous times. Sent pictures of numerous times. They now will not return calls. Strongly suggest you seek other providers. They are not professional.

Please, if you are in need of drainage systems for your basement, look elsewhere. From the beginning in Dec 2018, they showed up late day one. Then, Missed a couple of days (one for a tough night of partying and the other because of a MINOR fender bender). Day one, they were not equipt to get the water out of our flooded basement which is why we called in the first place. Had to use our stuff. Now, after 4 pump replacements (not their fault) I can not get them to come back to fix the floor that needed to be replaced. The cement they poured is only about 1/4 inch thick. They had to come back to fix other screw-ups as well. One time they sent someone who knew what he was doing. I asked for him for the next time we needed them to come back, and we were told we could not have him. We got the guys that messed things up in the first place. Even though I told Charlie I did not trust those guys. Is the basement dry? Yes. Is it finished? Not in my book. Charlie was supposed to come by 3 weekends ago. Still, have not heard back about that. It is now mid-March. 4 months later. Left messages. Texted. Still waiting. But I am sure Charlie will reply with how I am mistaken and he is working to make us super happy. May have to tell him our basement is flooded to get him back.