Quality Dry Basements

This company really worked hard and a little longer than they anticipated to install the French drain in my basement. My basement slab was thicker than expected and the two men worked longer and more days. Ultimately, the job was done well, the team was professional, and they cleaned up all but the dust. The only knock is that I need another contractor to reinstall the bottom stair landing and radiator covers removed to install the drain.

Paul and his crew worked very hard, they answered all my questions and we were very happy with them. They did the job on a Thursday on Friday night we had a major heavy rain storm of course I ran down the basement to see if we took any water and NOT a drop was there :) Yes we are very very happy with Quality Dry Basements,

Good & Fast

Installed a French drain in the basement left a dusty mess no clean up repaired areas left rough and unfinished. Did not use clean aggregate or stocking to protect drain from clogging

They did an excellent job of installing a French drain in my basement. I only wish they would have told me there would be so much dust. I would have covered or moved some items.

I got my basement waterproofed in 2011. According to the representative and the contract, I was supposed to be getting a yearly inspection. I called numerous times for over a year and no one returned my call. I finally got a letter from the company in 2013 stating that it isn't necessary to get the yearly inspection and the warranty would still be honored without the inspection. I contacted the company two weeks ago because my basement got wet when it rained. Someone returned my call after leaving 3 messages and told me to call back to speak to the owner about setting up an appointment to come out. I've called and left 7 messages and no one has returned my call. I find this behavior to be unprofessional. I will not recommend this company to anyone. No one ever answers the phone. I've tried calling at different times of the day.

Charlie was easy to work with, explained the issues, didn't push, but stayed in touch. Overall good experience start to finish.

Charlie and Dawn were a pleasure to work with. They stayed on top of everything and addressed all my questions/concerns. We are very pleased with the project.

Charles, the owner, was very professional and explained the whole process very thoroughly in layman's terms. The pricing was very competitive. The crew worked very efficiently and cleaned up beautifully afterwards. After some heavy rains, no water problems thus far - keeping my figures crossed!!

workers were good office staff professional. After product was installed basement still damp and air quality poor. Had to call 6 times to get installer to return. Wanted to charge extra money to come even though product was only 1 month old and still under warrenty. Owner charlie would not return calls, had to deal with third party comunications. Once charlie sells you his product and you expect a dry basement and not get it, like me, going to BBB to try to get satisfaction. Finally after one and half months, he sent his workers to test my pump. Not the product according to worker, now it's a $5,500 job to put cement on my basement floor, just can't get satisfaction.

They did a good job. Basement is still dry.

They were, professional, affordable and efficient. The work was high quality.

The employes were awesome! Very hard workers and very considerate and polite. I trusted them in my home. The manager Charlie was very informative and made sure I understood what had to be done. Thank you all. Finally a dry basement:)!

I gust had the work done. I am still getting the place back in order. I have not get a chance to see the results of all the hard work we both did since we have not have a large amount of rain. I am looking forward to seeing the result of a job well done

We had a surprise flood in our finished basement. Considering we just purchased th house and are strapped for cash this was a major financial burden. We had 3 estimates but QDB had this most thorough solution and offered low interest financing. The guys were very professional and respectful. Worked hard and finished on schedule.

Courteous clean and professional. Nice crew and job well done.

The work crew who came were very pleasant and worked diligently to complete the project. I was kept informed on the progress they were making. The job was expected to take approximately 3 days but the workers stayed very late on the second day and completed their work.

Avoid Quality Dry Basements unless you are looking for false promises, poor cleanup, damage, and no customer service. The salesman, Charlie Pellaton, promised (in the contract) to patch small cracks in my concrete block wall and to remove any tiles in my existing tile floor that were in the way of the job. Instead the men spread the concrete halfway over nearby tiles. Poor cleanup. The entire floor is covered with a glaze of hardened concrete. A large concrete stain was left on my blacktop driveway. Cracks appeared in the concrete two weeks after the job was done. 2 months, no response.

Had a flood in my basement. He came and inspected and told me I needed a French drain,. Told me a I needed a French drain not just on the wall with the leak but the entire basement for a cost of 16,000+. I decided to only get the wall with the supposed leak done for 4500. I also had to spend 3000 for new sheet rock At the end of the job he told me I already had a French drain and he removed the old pump and cemented that over. In the end I have the same flood. The response was it wasn't the French drain and I should tear down the new sheet rock as its probably leaking from the wall.

The workers were GREAT and a joy to have in my home.

I interviewed 5 companies before choosing quality dry basements. The company was quick to get the project started, the workers were prompt, courteous , kept me informed about everything they were doing, they were very neat and exact with their work and left my cellar very clean. Most importantly my basement is dry and I have piece of mind. Thank you Glen and crew!

We are so excited to have a dry basement! Even when there wasn't water coming in it smelled damp. Now even the smell is gone. The guys were hard workers and very respectful.

Had an issue between what was orginially qouted and what was actually done. Turned out in my favor and a credit was issued after much correspondence. Otherwise work was top notch and job was completed in a time period as stated. Haven't had any issues so far.