About us
Business highlights
46 years of trusted experience
Services we offer
Amenities
Accepted payment methods
Reviews
4.85 Reviews
Showing 1-5 of 5 reviews
Karen B.
04/2017
fireplaces
+ -1 moreIt went very well
Description of Work: Installation of new fireplace
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| quality | |
| value | |
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Yes, I recommend this pro
Kate M.
04/2016
fireplaces, gas logs
+ 0 moreExcellent customer service. Calls were returned promptly, and all questions answered. Very pleasant to deal with.
Description of Work: Installed a gas fireplace
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$5,000
Judith B.
10/2014
gas logs, fireplaces
+ 0 moreunknown
Description of Work: They provided a gas insert and the labor to install it into an existing wood burning fireplace. We love the fireplace, but the problem we had was communication between Black Swan and the gas company we used. Black Swan was not able to provide the gas storage container or installation of that. They also did not get the building permit needed to install the insert so we had to do that and had no experience getting permits. It took longer than we had expected, but we had the summer to get it done and now have when the weather gets bad. The installers they had were great and very professional. We asked for them again when we needed an adjustment to be done. The cost we listed was for the whole job including gas service.
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Yes, I recommend this pro
$6,000
Edmund S.
06/2014
gas logs
+ -1 moreIT went very well, they called when they were coming, kept the place neat and clean.
Description of Work: Put a stone face on the fireplace and chimney to the roof and out side as well
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$13,000
Geraldine J.
06/2010
fireplaces, gas logs, gift shops
+ 1 moreBlack Swan was very professional. After they installed the gas log insert and granite, I noticed that the unit was not centered on the wall. The owner, Tom Swan, came back at no charge and centered the unit which meant using new pipe, cutting out wallboard, as well as installing and repairing wallboard around the unit and other difficulties. They were here 5hrs. Tom Swam is a business owner that you can trust. He promises that you'll be happy with his product and he delivers. I would recommend this business to anyone who wants to make improvements to their fireplace.
Description of Work: Black Swan removed an old woodburning stove and installed a gas log insert, installed granite and a mantle.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,000
Contact information
182 S Main St, Newtown, CT 06470
Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 5:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
9:00 AM - 4:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Gas Logs,
Fireplaces,
Gifts
FAQ
Black Swan Fireplaces is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 4:00 PM
Black Swan Fireplaces accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Black Swan Fireplaces does not offer free project estimates.
Yes, Black Swan Fireplaces offers eco-friendly accreditations.
No, Black Swan Fireplaces does not offer a senior discount.
No, Black Swan Fireplaces does not offer emergency services.
No, Black Swan Fireplaces does not offer warranties.
Black Swan Fireplaces offers the following services: Stove, Fireplace, Gas Log, Glass Door, Sales installation and servicing as well as outdoor fireplaces and grills.
Contact information
182 S Main St, Newtown, CT 06470
Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 5:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
9:00 AM - 4:00 PM