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URBAN POOLS

Pool Sales Construction and Installation, Pool and Spa Service, General Remodeling

About us

Owner Karl Urban, Established in 1996, 34+years experience, A Pacific Showcase Builder since 2003, We specialize in friendly, personal customer service. Each pool is built one at a time by Karl Urban, CT SP-1 Licensed professional pool builder, and experienced, qualified workers. We build everything we sell, and service everything we build, BBB A+ Rated.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

New pool construction, renovations, service, vinyl liners, safety covers, filtration systems, heating equipment, sanitation systems, plumbing upgrades, pool openings and closings.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Maritza L.
07/2018
5.0
swimming pools
  + -1 more
Urban Pool offered competitive price, quality and professional work. The work was completed by the owner rather than subcontracted and was completed on time. I’m very happy with the final pool vinyl installation!
Description of Work: In ground vinyl replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from URBAN POOLS
Glad you are so happy [Member Name Removed]! Enjoy your summer!

Betsy B.
06/2018
5.0
swimming pools
  + -1 more
Great job! The pool is beautiful. Karl was reliable guided the process with ease.
Description of Work: I ground Pool built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rod M.
05/2018
5.0
pool cleaners, swimming pools
  + 0 more
Carl was very professional- put in a fantastic inground pool. Stands by his service, and closes it for us every fall and opens for us every spring. Would highly recommend him- would use him again if we were ever installing another pool!
Description of Work: We had an inground pool installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikki P.
08/2017
5.0
pool cleaners, swimming pools
  + 0 more
Fantastic! They are a pleasure to work with! The fact that I asked them to come and build a second pool on a separate property speaks volumes. I'm a repeat customer and that's unusual in the pool business!
Description of Work: I had Urban Pools build two pools at two separate properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue Y.
07/2017
5.0
swimming pools
  + -1 more
Everything was done on time and as promised. As a new pool owner, I feel comfortable to call and ask questions anytime. All the products recommended to us were high quality and worth every penny!
Description of Work: We needed to renovate our 40 year old inground pool. We needed a vermiculite bottom and liner, new plumbing, a pool surround and a new safety cover installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug R.
07/2017
5.0
pool cleaners, swimming pools
  + 0 more
Since we live on an extremely steep property with limited flat area for a pool, we never imagined being able to have an in-ground pool. Karl and Angela Urban worked tirelessly within our budget to be able to construct an in-ground pool that exceeded our wants. They also worked to ensure the pool peripheries (walkways & fencing) were professionally addressed. We were able to be swimming essentially on the date promised - no small feat given the many obstacles they faced!
Description of Work: In order to get an in-ground pool, our very steep property had to be substantially reconfigured. It took considerable vision , know-how, and much hard work to get it accomplished. In addition, the walkways around the pool, electrical work, and fencing were also part of the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from URBAN POOLS
Thank you [Member Name Removed], so glad you and [Member Name Removed] are happy! Angela

    Contact information

    P.O. Box 310972, Newington, CT 06131

    http://www.urban-pools.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Pool Sales Construction and Installation,
    Pool and Spa Service,
    General Remodeling

    FAQ

    URBAN POOLS is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 4:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 AM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 4:00 PM

    URBAN POOLS accepts the following forms of payment: Check
    Yes, URBAN POOLS offers free project estimates.
    Yes, URBAN POOLS offers eco-friendly accreditations.
    No, URBAN POOLS does not offer a senior discount.
    Yes, URBAN POOLS offers emergency services.
    No, URBAN POOLS does not offer warranties.
    URBAN POOLS offers the following services: New pool construction, renovations, service, vinyl liners, safety covers, filtration systems, heating equipment, sanitation systems, plumbing upgrades, pool openings and closings.

    Contact information

    P.O. Box 310972, Newington, CT 06131

    http://www.urban-pools.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 AM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 4:00 PM