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Peoples Products - HR40 Windows

Windows, Doors, Roofing,

About us

When your energy bills aren't average, your windows shouldn't be either. Exclusive Dealer for HR40 Windows. HR40 is an Exclusive High-Performance Replacement Window with Heat Mirror, Krypton Gas, Foam Filled Frames, Power-Strength Glass, High Impact Glass, Rain-Wash Clean Glass, special decorating virgin vinyl (no regrinds), perfect color match to outside casing covering for majestic look and extremely high performance. For more information, visit www.peoplesproducts.com or HR40.com. Call 1-800-354-7660 for a free estimate, good for 1 full year. We will donate $5.00 to the Connecticut Children's Medical Center Foundation for every Free estimate on HR40 Windows from Nov 3 2017 - Dec 31 2018. To email: info@peoplesproducts.com

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Windows, Siding, Roofing, Doors, Insulation, Energy Inspections

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
3%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 150 reviews

Jodi S.
12/2024
3.0
insulation
  + -1 more
I suppose you get what you pay for is not the case here, services reasonable pricing quality we can't say we were happy with myself and our family was looking for a decent service provider. That's not going to charge us six times with the work is worth.
Description of Work: Attic insulation

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Diana W.
07/2024
1.0
replacement windows
  + -1 more
The product may be good. I don’t yet know they are in the middle of construction. But once I signed the contract and gave them the down payment my experience has been terrible. The crew were three hours late and I was not given updates or notified. They lied to me about the reason and when they got there. And what was promised to be a one day job turned into two days because they refused to keep the crew there to finish the job.
Description of Work: Replacement windows

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$16,000

Response from Peoples Products - HR40 Windows
We are not surprised by [Member Name Removed] ’s poor review. She threatened to leave us a bad review and blow us up online unless we took $1,000 off her contract. We did not, hence the review. Now, I will attempt to set the record straight: YES, the crew was very late, and we never tried to hide the fact about that, and we apologized for the delay numerous times to Ms. [Member Name Removed]. Our crew had a later than expected time departure from our office in Newington, CT to Dalton, MA, where she resides. That departure snowballed between faulty gps in the mountains and hitting traffic on the way up. We were very apologetic. Ms. [Member Name Removed] called our PM a liar with zero evidence to do so. Throughout the day, Ms. [Member Name Removed] showed belligerence to both Shariq and John (our PM). She yelled at everyone involved, cursing and calling us liars. She said she was promised it would be a one day window job. Which was never promised. John reminded her that he told her we would shoot for one day, BUT to plan for two days. She said that is fine. So, from the start she knew it could be two days. On the second day she then said she wanted the crew gone and to come back a THIRD day. Which was odd as she's mad we are at two days. She continued cursing at John. The crew asked for 30 minutes and John informed Ms. [Member Name Removed] of this. We were completed about 35 minutes before she had to leave for an engagement. John told crew to take completion photos which they did. Ms. [Member Name Removed] verbally harassed the crew numerous times throughout the two days. Including telling them that if she is not pleased, she could get them fired. Ms. [Member Name Removed] also complained about the “mess” that was left in her garage, stating she couldn’t park in the garage because of said mess. We have photos that prove this was untrue. We also have texts that show Ms. [Member Name Removed]’s abusive behavior. It’s all documented and available for anyone interested, since we need to verify our side in a public complaint. Most customers are kind to our crew and our office. This time it was not the case.

Anthony D.
06/2024
3.0
roofing
  + -1 more
We had windows installed by People's Products 3 years ago and they are great. The workers were excellent and the product is wonderful. However, we then had our roof done by People's. After 2 and 1/2 year, we began to get leaks in one side of the house. Called People for 3 months before anyone came out to look at the issue. Jane is useless. Called a number of times and she didn't return calls. I was finally given John and he was wonderful. He responded and he and a roofer came out to assess the situation. The result was a reroofing of a section of the house, at our cost. The roofers that were sent did not speak English so communicating with them was difficult at best. Waiting for rain to see if there job was better than the first. For windows, they were excellent. For roofs, STAY AWAY.
Description of Work: Roof replacement and 8 new windows

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$15,000

Tracy G.
11/2023
1.0
replacement windows
  + -1 more
If"0" reviews was possible the company received. Sales person "s" we spoke to him regarding that we will be order four's special order windows will arrived after they work. He stated this will not be issue. We agreed before and signed the contract. He stated that his company will returned back to cap these four windows when they are installed. We purchased 14 windows for over $22,000 from this company. I called "S" if can returned to recap the four remaining windows he stated it not cost efficient for them to returned even though he stated they would. Now, where are left with 4 windows without covering. Underlined point is profit over they words.
Description of Work: Windows replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$22,000

Trevor D.
02/2023
1.0
replacement windows
  + -1 more
Buyer Beware!!!! Today woke up with ice on windows. Terrible company!Dont know how to install new construction windows. Hired 11/20 started 3/21 never finished job. Biggest scam going. Cannot do interior finish window trim to save their lives. Does not do work as discussed. Workers drink on the job and leave cigarette buts on property. Do not clean up mess in yard. Terrible contractor. Was caught using interior screws on exterior of house. Uses caulk to hold metal to home ***? No nails? They were caught cutting many corners trying to get job done fast. I used to do that work and know what to look for. They did not like that. I went to atty general.Did not work out. They took me to court and lied through teeth there was 3 of them and only Mr. Today I woke up to find ice growing inside on windows. BUYER BEWARE!!!!
Description of Work: New windows

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,000

Response from Peoples Products - HR40 Windows
[Member Name Removed] is an extremely difficult person. He was so unreasonable that we had to ask the state of Massachusetts to intervene in our behalf. Mr. [Member Name Removed] refused to speak directly to us. He wouldn’t take a call. This unusual behavior culminated into us having to take him to small claims court, where we won our case hands down. Our company has been around since the 1980s and we have thousands of very satisfied customers. That’s a record that speaks for itself. If anyone is interested in the details of the small claims finding, I am happy to share the information, since Mr. [Member Name Removed] is weaponizing review sites. He owns a business in Massachusetts. It’s called [Member Business Name Removed]. If you’re looking for someone to do plumbing work on your home and you require maturity and communication, I would not recommend working with him. He’s extremely difficult.

Eileen C.
12/2022
1.0
replacement windows
  + -1 more
RUN from this company! They broke our contract, messed up the order, never reimbursed me for product not delivered or installed and won’t respond to my calls or emails! TERRIBLE EXPERIENCE!
Description of Work: Window replacement
Rating CategoryRating out of 5
$8,000

Response from Peoples Products - HR40 Windows
[Member Name Removed] hired our company to install some windows and a door for her home. It is a condo with specific requirements. When we came out to measure the door, she was present and watched us measure the door she purchased. Keep in mind, the condo requirements are that the windows/doors outside of the home must be a specific color (we’ve done many windows and doors for the good people in that community). The door she purchased was written into her agreement as a white exterior. This could not have been made on an exterior product due to the HOA requirements. The door she purchased was in a breezeway leading to a porch. That is only [Member Information Removed] it could have been white. When we arrive for the installation, she stated it was the wrong door and refused it. Colored products are not only a very special order, but the likelihood it could be used somewhere else is literally zero. So, what did we do? We took the door back and didn’t charge her for it. We paid the cost with zero responsibility placed on our customer. What happens next? [Member Name Removed] demands we take more money off her order or give her something for free on a future order. Since the adjustment to her contract meant we had to send her back a check, due to her refusing the door, we sent it to the only address we had on file. Ms. [Member Name Removed] calls us and screams that she did not receive the check, accusing us of not sending it. We offered to put a stop payment on it (at our cost, which was nominal of course). She called us a liar and questioned how we can sleep. Serendipity intervened as the check we sent her came back as unclaimed mail to our office. She insisted it was too coincidental. I have the letter, still unopened, dated with a return date stamped to the front. Ms. [Member Name Removed] persisted asking what we were going to do to make up up to her, angling for something free. While we love helping our customers, she refused a door she bought, and we suffered a loss that we could easily have pursued if we chose to, but didn’t/wouldn’t . Next, she demanded we send her a new check and a complete review of the amount owed back. We gladly agreed to that reasonable request. Upon a review, it was shown that the amount due back to Ms. [Member Name Removed] was incorrectly figured and a new check in the correct was sent to her FL address with a clear breakdown. When she received it, she went ballistic. We have an amazing customer base and thousands of really satisfied customers throughout CT and MA. I believe Ms. [Member Name Removed] is now upset that we [Member Information Removed] not continue entering into new product contracts with her, as she is in the extreme minority of unsatisfiable people. I’m sorry if not providing more money off and enduring more insults isn’t something we [Member Information Removed] continue to pursue in future business with Ms. [Member Name Removed]. Please keep in mind, almost all of our customers are a joy to work for. Their satisfaction is our pleasure. Some people (like Mr. [Member Name Removed] before her) are just too unreasonable to work with. Thank you for taking the time to read our side of this story.

Martina C.
06/2022
5.0
replacement windows
  + -1 more
We’ve been doing renovating and we needed windows and the price was good and service was good and we are very happy!
Description of Work: 8 replacement windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you, [Member Name Removed]! Everyone at Peoples Windows and Baths really appreciate your terrific 5-star review!

Gia B.
06/2022
5.0
insulation, replacement windows
  + 0 more
Everything went so smoothly. We shopped around a lot and this was the only company that we felt comfortable with—especially with professionalism, price, and helpfulness. We really made the right choice. The windows are gorgeous and the screens are even cat-proof. Highly recommend.
Description of Work: Window replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila H.
05/2022
5.0
replacement windows, doors
  + 0 more
My son broke a front window with a baseball that I needed replaced to my family room. Peoples products was close by and took care of it quickly with no issues. I was so impressed by how personable everyone from the company was! I love my new window and I’m excited to get a new door soon. I’ll be replacing all of my windows with HR40 windows from Peoples Products in the near future. I’m so happy to do business with them and I’d definitely recommend them to anyone!
Description of Work: A new window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
04/2022
5.0
insulation, replacement windows, doors
  + 1 more
I found Peoples Products online and hired them to install basement windows and a door. The installation was quick and the windows and door look great! No complaints! I just wish I had discovered Peoples Products sooner. I’ve been getting extensive renovations done on my home, and these windows are much nicer than the other windows in the rest of the house. We could tell the basement was much warmer after having these windows put in. They made a definite difference with the insulation. We would definitely recommend Peoples Products for your home renovations.
Description of Work: Basement windows and door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you, [Member Name Removed]! Our mission is to serve!

Jamie M.
03/2022
5.0
replacement windows
  + -1 more
We were very happy with the installation of our windows they came out beautifully! We plan on getting the rest our windows done with Peoples Products. For the price and the quality of the windows, HR40 is the way to go!
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you, [Member Name Removed]! We’re glad you’re happy with our services. Our mission is to serve!

Kelly P.
03/2022
5.0
roofing, replacement windows
  + 0 more
We are very happy with our windows and roof! We will definitely be using Peoples Products for siding and future home improvements.
Description of Work: Replacement windows & roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul B.
02/2021
5.0
replacement windows
  + -1 more
The sales presentation was very good, the salesman did a great job showing me the value of the HR40 window. The window itself is of excellent quality. The installers were extremely professional, I am very impressed!
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim J.
10/2020
5.0
replacement windows
  + -1 more
Everything from the sales presentation to the installation went great! The windows are of great quality, we live on a busy road and can barely hear a thing!
Description of Work: Window Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Jodi F.
10/2020
5.0
doors
  + -1 more
I love the windows, I can definitely notice a difference in my home after they were installed. The windows operate very easily. The installation was quick and the installers made sure there was no mess afterwards.
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hans B.
03/2020
5.0
replacement windows
  + -1 more
Love our new windows from Peoples Products. The windows are great quality and the company provided us with great service. I would highly recommend them if your in the market for windows.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thanks [Member Name Removed]! We really appreciate you taking the time to express your satisfaction with us.

cresene J.
03/2020
5.0
replacement windows
  + -1 more
Jay was very informative and he even brought me coffee. The windows look great and the company was a pleasure to work with
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
We aim to please! Thanks for the great review.

Jeanette T.
02/2020
5.0
replacement windows
  + -1 more
Windows are phenomenal they kept the cold and the noise outside my house! The service is unbeatable, we call and they’re here right away. I wouldn’t use any other company after dealing with peoples products.
Description of Work: HR40 Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thanks for the king words [Member Name Removed]! We're glad you're enjoying you HR40 windows.

Judith S.
01/2020
5.0
replacement windows
  + -1 more
It was a very pleasant experience working with Peoples Products. The team was professional and helpful, our new windows look great.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you for sharing this experience with us! It is great to hear that our service achieved the five-star quality that we strive to reach with all of our customers.

Tom C.
01/2020
5.0
replacement windows
  + -1 more
Peoples products has a great quality window, very efficient. Friendly and courteous service on the phone and in our home. They also have 100% stood by their warranty! Highly Recommended!
Description of Work: Replacement windows and doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Peoples Products - HR40 Windows
Thank you so much for taking the time to post this resounding recommendation! We are very happy to hear that our windows and customer service lived up to our five-star standard.

Mark G.
01/2020
5.0
replacement windows, doors
  + 0 more
The sales guys were friendly and informative, not pushy at all. The salesman who presented the product was very educational and made the process easy to listen too. The workers were clean and efficient, everything was done remarkably fast. Since we got our new windows, I can feel the difference in our home.
Description of Work: Replacement Windows & Sliders
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you for your kind comments, Mark. We are thrilled to hear that you had a great experience with our company.

Barbara H.
01/2020
5.0
replacement windows
  + -1 more
Good service and product. The sales rep did a great job and the installation was professionally done.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
We are very happy to hear about your positive experiences with our company, [Member Name Removed]. Your kind words are very appreciated!

Carol B.
01/2020
5.0
replacement windows
  + -1 more
We are very satisfied with our new HR40 windows. The company did a great job with the sales presentation and installation. If your considering windows call peoples products.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
[Member Name Removed], we are thrilled to hear about your satisfaction with our windows and sales team. We strive to provide all of our customers with a five-star experience throughout the entire process so it is great to hear your feedback and thank you for the thoughtful recommendation as well!

carol F.
01/2020
5.0
replacement windows, doors
  + 0 more
Rob the installer did a great job and the glass sliding doors look great. Peoples Products is a reliable and dependable company.
Description of Work: Sliding Glass Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you for taking the time to post this review, [Member Name Removed]. We strive to provide our customers with a great experience so hearing positive feedback is a tremendous help. We are glad to hear that you are enjoying your door as well!

Micheal M.
01/2020
5.0
replacement windows
  + -1 more
Excellent job and quality windows. Peoples Products did a great job installing our new windows, the staff was very professional and knowledgeable.
Description of Work: replacement windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peoples Products - HR40 Windows
Thank you so much for taking the time to post this review, [Member Name Removed]. We strive to provide all of our customers with 5-star experience throughout the entire process so we are thrilled to hear about your satisfaction with the installation and our customer service.

Contact information

252 Hartford Ave, Newington, CT 06111

http://www.peoplesproducts.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
8:30 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Windows,
Doors,
Roofing,
Insulation,
Siding,
Energy Efficiency Auditing

FAQ

Peoples Products - HR40 Windows is currently rated 4.7 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 5:00 PM

Peoples Products - HR40 Windows accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Peoples Products - HR40 Windows offers free project estimates.
Yes, Peoples Products - HR40 Windows offers eco-friendly accreditations.
Yes, Peoples Products - HR40 Windows offers a 10% senior discount.
Yes, Peoples Products - HR40 Windows offers emergency services.
Yes, Peoples Products - HR40 Windows offers warranties.
Peoples Products - HR40 Windows offers the following services: Windows, Siding, Roofing, Doors, Insulation, Energy Inspections

Contact information

252 Hartford Ave, Newington, CT 06111

http://www.peoplesproducts.com

Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
8:30 AM - 8:00 PM
Tuesday:
8:30 AM - 8:00 PM
Wednesday:
8:30 AM - 8:00 PM
Thursday:
8:30 AM - 8:00 PM
Friday:
8:30 AM - 8:00 PM
Saturday:
8:30 AM - 5:00 PM