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Elite Appliance Service

Appliance Repair, Appliance Repair - Small

About us

Additional addresses - PO Box 310029, Newington, CT 06131; 172 School St, Agawam, MA 01001.

Business highlights

18 years of trusted experience

Services we offer

Repair of appliances including refrigerators, washers, dryers, ranges, cook tops, ovens & dishwashers.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.48 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
5.0
Showing 1-8 of 8 reviews

M P.
02/2020
5.0
appliance repair
  + -1 more
My experience with Elite Appliance Service was great! They needed to order a part for me which was to be in in a couple of days. When they got the part in, they notified me and wanted to come out on a Friday to put it in for me however, I was unavailable. They arranged to come out the following Saturday morning at no extra charge to work better with my schedule!They were quick, courteous, clean, and honest. They told me exactly what needed to be done to solve my problems and then did exactly what they said they would do. The gentleman that installed the part also went above and beyond to help me. I casually mentioned to him that I was having an electrician out to my home to fix another problem the following week. He asked what the problem was, and when I told him, he fixed it for me at no charge. I would give Elite Appliance Service an A++ and will definitely use them again in the future!
Description of Work: Front loader gasket ripped and leaking Dryer vent needs to be cleaned Refrigerator water filter needs to be changed and air filter cleaned.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberly M.
02/2016
5.0
appliance repair
  + -1 more
Since Rich had to order the wheel parts, he had to make a special trip back to install them He did not charge me a second service call, only for the parts. He was extremely kind and professional and was quick to deliver the parts.
Description of Work: Rich came to my house to assess why my dishwasher was not draining properly and continuously omitted a foul odor. He quickly identified the problem of missing wheels on the tray, which was not allowing the water spray mechanism to rotating properly. He also discovered that the dishwasher was not installed properly with enough flex line and replaced it at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ann A.
12/2013
1.0
small appliance repair
  + -1 more
Didn't use them - took too long for them to get back to me after I left a message.
Description of Work: nothing

Rating CategoryRating out of 5
responsiveness
1.0


ARTHUR P.
11/2013
4.0
appliance repair, small appliance repair
  + 0 more
Ice maker for refrigerator broken. would not dispense. Tech found malfunction at door which releases ice. Part not aailable suggested replacing door. I would be better off buying a new refrigerator
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Mary Anne P.
02/2013
5.0
appliance repair, small appliance repair
  + 0 more
Rich arrived approximately one house early. After introducing himself, he surveyed the appliance and proceeded to repair the dishwasher soap dispenser. I asked if he would give me his opinion on my microwave that had been working correctly. Rich advised that due to the age of the microwave/oven combination, repairs probably be expensive if the parts could be found. All in all, the service took about 45 minutes and was done very professionally.
Description of Work: Needed to have cover on the soap dispenser repaired. Rich came early and did the repairs very quickly.. He was very friends and professional. He also looked at my Litton microwave oven and advised that repair would probably not be probable due to the age of the oven. I was very pleased with the service I received and would definitely use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Gayle G.
08/2012
1.0
appliance repair, small appliance repair
  + 0 more
No Service. No return phone call. No return email.
Description of Work: Was referred to this company by Service Magic. Sent a detailed email and also left a detailed VM message. No one from this company had the courtesy to return my call. I did not have any services performed. Perhaps my list of repairs was too long but they could have called or emailed and said I needed too much work done. I would not use them in the future because if they could not return my call or email for an estimate, I have to assume that I would get the same response if I ran into a problem with an appliance that they repaired. Now who needs that???

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Christine M.
05/2012
5.0
appliance repair
  + -1 more
Excellent as long as part holds out! Courteous, efficient...expedient which was pretty important to me as I had a freezer full of seafood/meats thawing by the minute..
Description of Work: Quick response, quick service and diagnosis. Had a starter relay replaced on 9 year old fridge. Not being experienced on parts & labor I would still rate as good since most service agencies require $79 service plus parts and labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Karen L.
11/2011
4.0
small appliance repair
  + -1 more
It was a expensive, but they were very pleasant and on time.
Description of Work: Elite Appliance Service repaired my washer. He took the washer apart, took out a penny that was in it, and put the washer back together.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

    Contact information

    75 Lowery Place PO Box 310029, Newington, CT 06131

    eliteapplianceservice.net

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Elite Appliance Service is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Elite Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Elite Appliance Service does not offer free project estimates.
    No, Elite Appliance Service does not offer eco-friendly accreditations.
    No, Elite Appliance Service does not offer a senior discount.
    No, Elite Appliance Service does not offer emergency services.
    No, Elite Appliance Service does not offer warranties.
    Elite Appliance Service offers the following services: Repair of appliances including refrigerators, washers, dryers, ranges, cook tops, ovens & dishwashers.

    Contact information

    75 Lowery Place PO Box 310029, Newington, CT 06131

    eliteapplianceservice.net

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM