Borselle Plumbing & Heating LLC

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Professional for over 30 years in the same area! Fully equipped for service, diversified plumbing, heating, kitchen and bath remodeling.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & Heating , Fixture Installations, Faucet Installation, Updates, Drain & Sewer Cleaning, Hot Water Heaters, Hot Water Heating Systems, Natural Gas Piping, Garbage Disposals, Full Kitchen & Bath Remodeling,

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 34 reviews

Ali B.
07/2021
5.0
plumbing, water heater repair
  + 0 more
Joe and Larry were wonderful! We bought a new house that needed work, including a serious issue with how our water heater was installed (without a pressure release valve!). Joe came by and looked at it all and because the situation was dangerous he and Larry came the very next day. Their estimate was clear and the job came in at the estimate (with one small additional nal.repair they found taking a part the toilet.). They walked me through everything and made me feel at ease. These are our new go-to plumbers!!
Description of Work: Fixed an old leaking dual faucet, added a pressure release valve that was not properly installed, fixed the wax seal on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

William C.
07/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went very well. They were the first and only plumbers to respond to the project. It was just before the 4th of July and the appointment was made for Tuesday the 6th. I was called that morning by them to see if they could come earlier because they had finish the job before me. I said yes and they arrived 20 min ahead of time. First thing that was done was examining what I had purchased. When that was okay the old toilet was removed. The flange needed to be replaced. I had figured that since the toilet was very loose on the floor. We discussed options and possible problems with each step. I was quoted a range of cost above the quote of project. It seemed very reasonable. When it was done the low numbers of both quotes were used and I was charged $529 which word for me. All trash was removed and the area was left very clean. We were able to discuss next steps I was thinking of for that bathroom. I was giving some very good advice. Excellent work! I recommend them and I will used them again when they he time comes
Description of Work: Replace and discard toilet and install new one that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$529

Daniel L.
03/2020
1.0
plumbing
  + -1 more
We had a leak from our upstairs shower and had a toilet leak on our main floor. We were told the toilet should be replaced. However, we did not want, or ask for a $400 plus toilet they snuck in. The total price for the toilet and installation was a $808. Absurd. They then opened the ceiling to fix the leak in the shower which was from a loose fitting in the drain. They found concrete slab in the ceiling and wondered for a while how they were going to get through that. That cost $222.50 to stair at the ceiling. They finally said they couldn't and offered to simply bond the shower strainer from the shower floor. They basically added some epoxy and silicone sealant. For that we were charged a total of $508. It started leaking again after two weeks. The quick fix only redirected the water to leak elsewhere. The total bill was $1,316.39 Ridiculous and a waste of time and money. I am left with a leak and a hole in the sheetrock in my main floor bath ceiling. They should have advised us they couldn't do the work as soon as they saw the concrete ceiling, charged us for a service call and left. Instead we were gauged. Do not use this company.
Description of Work: Leak from shower ti lower level and toilet replacement

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,316

Juan F.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Job had to be postponed twice due to constrains in the company. Once the job got done, things seem to be ok,
Description of Work: Repair of boiler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Pauline C.
01/2020
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Very well. Gentleman cane out late evening even though he had just gotten home. Repaired the pipe and was gone in a timely manner. Very professionally done.
Description of Work: Repair leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

LLYN K.
04/2019
5.0
plumbing
  + -1 more
I asked for three quotes from Angie's List. I had chosen a large home services company from the list, and Angie's supplied me with two other names nearby. Borselle was the only contractor who called back and discussed the project. His call was very prompt, within a day. We asked him to replace a toilet with a quality water-saving model, and he was very knowledgeable and helpful in choosing a model, which he purchased and brought with him. It was a great choice. He also was helpful in answering other questions that we had. Plus, his price for the replacement was one-third less than the giant home repair company that had done similar work a year before. Borselle is definitely our new go-to plumber.
Description of Work: toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Raylene D.
02/2018
5.0
plumbing
  + -1 more
the plumber was honest and clear in describing the work that needed to be done and worked cleanly.
Description of Work: Toilet wasteline repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Daniel M.
01/2018
5.0
plumbing
  + -1 more
see above.
Description of Work: Used for 2 jobs. They installed a small radiator for a small bathroom which required some real skill. The price was vastly lower than other quotes. Also, installed a faucet, dishwasher, and gas stove for a new kitchen. Happy with the work, price & professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anita S.
11/2017
5.0
plumbing
  + -1 more
Joe and his crew did an excellent job installing new boiler and indirect hot water system. I made the decision to convert to gas and replace my 21 year old oil fired boiler. Everything went along smoothly and professionally. Joe kept me informed every step of the process and job was completed on time. I would definitely recommend.
Description of Work: Oil to gas conversion, new boiler and indirect hot water system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Samantha M.
09/2017
5.0
plumbing
  + -1 more
Great- work was performed on time and completed in the window promised. Also connected the stove to the line. He later had an electrician come bond the line.
Description of Work: Install gas line for gas stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Louise L.
07/2017
5.0
plumbing
  + -1 more
Nicely. They were very very good. They were prompt and, I feel, very honest.
Description of Work: They put in a double sink and new faucet, removed the old sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben S.
04/2017
5.0
plumbing
  + -1 more
Excellent, effective, clean, punctual service for a reasonable price. Bob did a great job.
Description of Work: Replacing piping under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Maurice O.
02/2017
5.0
plumbing
  + -1 more
It went very well. I was very pleased with their professionalism and quality of work, and the price was very fair. I would definitely use them again.
Description of Work: Replacement of shut-off valve to toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Pawel B.
02/2017
5.0
plumbing
  + -1 more
Bob was the plumber that did majority of the work but Joe showed up to assist at the end of the day. The work looks great and so far no problems. We had 3 quotes for this project and Joe was much lower than 1 of the quotes and inline with the other. We hired Joe because he took his time to understand the job and quote it so there wouldn't be any surprises later. The job had to be rescheduled due to inclement weather the day before for a Monday at 8:30AM. It was started closer to noon. I understand delays happen but unfortunately it's a multi family home and there are tenants to consider and inform when you have to shut off the water at the property. Overall definitely saving the number and look forward to working with Joe and his team again. Thank you
Description of Work: We needed a pressure relief valve installed as well as a long 3/4" galvanized steel water pipe replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

Gregory M.
01/2017
5.0
plumbing
  + -1 more
Very easy to work with Joe Borselle. Very efficient and professional. Knows his trade.
Description of Work: New bathroom vanity, sink and faucet delivered and installed. Also replaced basement faucet and pipes to set tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Terence S.
01/2017
5.0
plumbing
  + -1 more
It went very well. The problem was fixed completely. I'm very satisfied. I thought the problem was simply a defective pressure relief valve. Not the case - the problem was a water logged expansion tank. Joe drained the system, installed a new expansion tank, a new automatic water feed with back flow prevention, a new 30 psi pressure relief valve, and a new automatic air vent. All the replaced components were old, so it made good sense to me to replace them. Joe even installed shut-off valves on the water feed and expansion tank line so that if new the expansion tank ever becomes defective, it can be replaced without having to drain the system. When everything was installed, Joe refilled and purged the system and thoroughly tested it before leaving. I am completely satisfied with the worked performed. Excellent work and good value.
Description of Work: My natural gas furnace was leaking water from the pressure relief valve. Lots of water, about 3 gallons a day. I needed to have the leaking eliminated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

Edward G.
12/2016
5.0
plumbing
  + -1 more
Joe, the owner and bob arrived on time and we're both professional and courteous. Completed the project in one day and were very neat. They also did two other small jobs without charge. I will recommend them to my friends.
Description of Work: Needed to replace a sink and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Joe C.
12/2016
5.0
plumbing
  + -1 more
Joe did a masterful job with this repair. His work is elegant and professional and my shower now works beautifully. Highly recommended. Thanks Joe!!!
Description of Work: Joe Borselle diagnosed and repaired a new installation of a Hansgrohe Shower System that utilizes a thermostatic mixing valve. The contractor who did the installation had the hot and cold lines reversed, and therefore temperature regulation was not possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Mark F.
12/2016
5.0
plumbing
  + -1 more
Perfect. Done quickly. Done correctly
Description of Work: Frozen outside faucet repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg B.
12/2016
5.0
plumbing
  + -1 more
Great! He was very upfront about the issue and offered me a few option for how to address it.
Description of Work: Joe repaired a faulty shutoff valve under a kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Will C.
12/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything went well and my family have enough heat for the first time in a two years. Joe knows the heating systems and plumbing very well. He diagnosed the true cause of the problems and replaced the components that need replace. There was no unnecessary work and the cost estimate is very accurate. I highly recommend Joe to anyone who need plumbing or heating system repair or installation.
Description of Work: My problem was about my 30 years old heating system. There were 2 separate problems: 1. One of the valve was leaking hot water. 2. Two zone valves were not working correctly. The first floor was very cold in Winter. Joe came and quickly replaced the leaking valve and some other older components he felt weren't working right. I could easily tell those work were necessary as the water pressure in the furnace was very low. Joe also replaced the zone valves later on as he need to get the parts from the warehouse. All the heating problems were resolved after that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Sandra D.
11/2016
5.0
plumbing
  + -1 more
They couldn't have done a more meticulous, expert job installing a sink and faucet that I had bought!
Description of Work: Installation of a new kitchen sink and faucet that I had bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

KIM G.
11/2016
5.0
plumbing
  + -1 more
WAS VERY IMPRESSED WITH MR BORSELLE'S TIMELINESS AND PROFESSIONALISM
Description of Work: PLUMBING IN BATHROOM - SINK REPAIRS TO FAUCET HANDLES AND LEAKING UNDERNEATH AS WELL AS REPLACING PARTS IN TOILET WHICH RAN IF HANDLE NOT JIGGLED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edwin H.
09/2016
5.0
plumbing
  + -1 more
Joe was great and extremely polite, he also did not make me feel like an idiot but instead gave me pointers on what I should have done.
Description of Work: I wanted to replace the tub spout but bought one that needed to be welded and out of my concert zone, Joe came over and took care of it fairly easy and even fixed a small leak that I did not notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$97

Kevin C.
05/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were fantastic. They did it on time. I would use them in the future.
Description of Work: I used Borselle Plumbing & Heating.
Rating CategoryRating out of 5
Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 311231, Newington, CT 06111


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Insured

Licensed*

Trade License Number
HTG.0392764-S3
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines

FAQ

Borselle Plumbing & Heating LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Borselle Plumbing & Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Borselle Plumbing & Heating LLC does not offer free project estimates.
No, Borselle Plumbing & Heating LLC does not offer eco-friendly accreditations.
No, Borselle Plumbing & Heating LLC does not offer a senior discount.
Yes, Borselle Plumbing & Heating LLC offers emergency services.
Yes, Borselle Plumbing & Heating LLC offers warranties.
Borselle Plumbing & Heating LLC offers the following services: Plumbing & Heating , Fixture Installations, Faucet Installation, Updates, Drain & Sewer Cleaning, Hot Water Heaters, Hot Water Heating Systems, Natural Gas Piping, Garbage Disposals, Full Kitchen & Bath Remodeling,

Contact information

PO Box 311231, Newington, CT 06111


Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM