Superior Plus Energy Services

Propane Sales Services, Water Heaters, Heating and Air Conditioning,

About us

Heating Oil, Propane Gas, Full Service A/C and Boiler/Furnace Service Plans. Installations of Gas, Heating and Cooling Equipment. Free Estimates and Free Consultation. Licensed Technicians.

Business highlights

Emergency Services Offered

Services we offer

Most Major Credit cards Accepted. Budget Plans available.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
33%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
3.7
professionalism
4.3
responsiveness
4.7
punctuality
4.7
Showing 1-3 of 3 reviews

Elissa J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are fine. I've been using them for 35-40 years.
Description of Work: My heating is Superior Plus for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
03/2014
3.0
propane sales
  + -1 more
I've been a customer of Superior for about 2.5 years and, generally speaking, they offer a good service. Like most residential clients in CT, I lease my tanks from Superior, which requires me to purchase fuel (used in the tanks) exclusively from them. Like other vendors, Superior offers 'introductory' rates to new clients which continue to increase over a 1-2 year period to a point (in my case) where they may become significantly higher than what other vendors are charging (at least in the Litchfield area). I recently ran out of propane (which shouldn't have happened as Superior is supposed to periodically check the fuel levels). When I contacted them they offered to provide an emergency tank (10 gallons) the same day and to fill the 2 100 gallon tanks the following day (which they did) but at a cost of $5.35/gallon. The retail price of propane in CT is up, having peaked at $3.90/gallon in February (I called a number of vendors in the area, who confirmed the latter price). Bottomline, I would rate Superior's service as good but their pricing (at least for propane) as high. I plan to switch vendors.
Description of Work: Refilled propane tanks

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,000

Response from Superior Plus Energy Services
The rate of propane is based on the amount of gallons one uses. Usually House Heat is at the lowest rate because the volume is much higher than if it were used for a fireplace, dryer, cooking or a grill. In this case the homeowner used an average of 200 gallons per year. This is low usage and will be in the higher dollar/gal. than house heat is. The per gallon price for someone who uses 1000 gallons or even 500 gallons for house heat obviously have a lower rate. This is a misled opportunity to switch to another supplier for two reasons...1) I guarantee you that you will get a first year rate or an INTRO rate anywhere you go then after a year you will be in the same spot because of low usage. 2) the industry had a crisis this winter transporting propane product across the USA due to harsh weather conditions. This produced a shortage and high prices across the board. Every propane company had to show increased pricing. Good news is that we have about 4 weeks at most of winter and by the time this customer will need another fill up, it will be summer and the prices of propane will have dropped like a rock. My advise is to stay put. I don't know what you use for heating your home, but perhaps you use heating oil for house heat and want to open up an oil account as well. Then with two accounts you can request your tank rental fee to be waived.

Susan S.
01/2013
5.0
propane sales, water heater repair
  + 0 more
They are really, really excellent. They have a couple of locations here and their trucks are seen all over the place; yellow trucks. I have a contract with them for the heating oil and for the water heater repairs. They have excellent promotions for their customers and for new referrals, like if I refer somebody I get some amount off my oil delivery bill. I like their personal service and their customer retention program. I like that they have offers on extended services like, furniture repair, and water heater repair and oil tank warranties. They have lots of programs that one can pick and choose from. Their office staff is excellent. I would recommend them.
Description of Work: I use Superior Plus Energy Services for heating oil delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    7 YOUNGSFIELD RD., NEW MILFORD, CT 06776

    lbonorocco@superiorplusenergy.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Propane Sales Services,
    Water Heaters,
    Heating and Air Conditioning,
    Heating Oil,
    Natural Gas Lines,
    Gas Logs,
    Pool and Spa Service,
    Plumbing

    FAQ

    Superior Plus Energy Services is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 7:30 AM - 12:00 PM

    Superior Plus Energy Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Superior Plus Energy Services offers free project estimates.
    No, Superior Plus Energy Services does not offer eco-friendly accreditations.
    No, Superior Plus Energy Services does not offer a senior discount.
    Yes, Superior Plus Energy Services offers emergency services.
    No, Superior Plus Energy Services does not offer warranties.
    Superior Plus Energy Services offers the following services: Most Major Credit cards Accepted. Budget Plans available.

    Contact information

    7 YOUNGSFIELD RD., NEW MILFORD, CT 06776

    lbonorocco@superiorplusenergy.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    7:30 AM - 12:00 PM