ROOFING SOLUTIONS

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The quality, duration, and completion of job have not been as described in contract or website. Signed contract on 6/4/13 for new siding and new skirting. The contract stated work was to begin 6/17 and was to be completed within two weeks. Work did not begin until 6/28, partially because Roofing Solutions had not ordered the siding until 6/21. They stopped work on 7/12 while a rotted rim joist was replaced by another contractor. The joist was replaced on 7/17 and Roofing Solutions was notified. Following nearly two weeks of almost daily promises to return, they finally showed up on 7/29 and worked less than a full week. The following Monday, 8/5, noone shows and as is the norm whilst dealing with this company there was no call informing us not to expect them. That afternoon my wife calls and is told that the skirting has to arrive before they return and that the skirting should have already arrived. Ya think? I would have thought two months would have been ample time for them to get their act together and have the needed supplies on hand for when they would become necessary. Especially considering the same thing happened with the siding. After all these are supplies which were required as part of the original contract signed 2 months prior. It's not as if this is a new change to the contract. It is now 8/11 and we have not seen the contractor for over a week. The job that was supposed to have been completed within 2 weeks of work start has now exceeded two months. I've got an unfinished siding job, piles of trash and debris strewn all over the yard that my two year old used to be able to play in, and a crawlspace that has been open to the elements and local wildlife since the day Roofing Solutions arrived. I feel that I have been more than patient and considering the courtesy that has been shown to me and my family I have little remorse for filing this complaint. I want the trash piles and debris scattered all over my lawn to vanish so my family and I can safely walk around in our yard, and I'd like the job I contracted for to be completed to my satisfaction in a professional and timely manner. Since filing the initial complaint Roofing solutions returned for one day. They took away some of the trash and partially assembled the skirting. The job is still incomplete. I've also had the building inspector come by since that time and he noted a few minor discrepancies and two major, one of which involves how they covered the electrical cable with soffit. This apparently is a major code violation. The inspector will not sign off on the job until these problems are fixed. I have not been contacted since the day they returned which was over a week ago. Roofing solutions has been made aware of the problems found during the inspections but as of yet they have yet to be corrected. I've paid out over 6k so far and have had two other contractors out to the house to give estimates on repairing the most serious deficiencies and the lowest estimate that I received to correct those problems was $2700. That quote does not include aspects of the job that have not been completed. I have lost all confidence in this company taking care of the job on their own and I don't know what other avenues I have available to me aside from a court mandated one. Update: 11/11/14 I'm still finding issues with the siding job. They cut corners on almost every aspect of the job. The siding is buckling in places, they failed to remove the old layer of bi-fold backer board so the siding extends beyond the window trim, wiring that was removed when the old siding came of the house was just left dangling, they covered up old rotted wood that was supposed to have been replaced with aluminum, much of the j channel was poorly done with jagged edges or large gaps that allow water to penetrate and get trapped behind the siding...I could go on. Find yourself another contractor.