Northeast Property Group Inc. is a full service real estate firm located in New London, CT. Since 1990 we have been specializing in commercial brokerage, property management, and facilities maintenance. We employ approximately 30 individuals trained and educated in providing leading property management and commercial real estate services.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
We offer fully integrated custom real estate solutions including: property management, condo association management, commercial management, apartment leasing, commercial leasing, commercial brokerage, receivership work, reo, full property maintenance.
Services we don't offer
Mortgage services, legal services, new home construction, new plumbing or electrical.
Description of Work: I am forced to have Northeast Property as my property manager, the person in charge of handling my problems when I had a leak in my unit did everything possible to make the situation worse, slowed down the process so it took a year to get my home back in order. if you can avoid using them find someone else... it's all good when they collect the check each month but if you need them to actually FIX anything , good luck.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Brenda H.
09/2014
2.0
property management
+ -1 more
If Isabella Peterson is an indication of how NorthEast Property Group, Inc. will treat you and your property, I advise to steer clear. To begin, over a month went by and we could count on one hand the number of times she ever tried to contact us to let us know how things were going with the renting of the house, despite our numerous calls to her. We had multiple parties interested in the property before we moved out of state, it really should have been a done deal, and yet Isabella couldn't be bothered to show our property or even call one of the party's realtors back to initiate the renting process. The entire time she was working for us we felt like a second thought to her, as if we were bothering her by trying to get the house rented. Or to at least be 'in the loop' as far as what was happening with it. There was never a sign put out front of the house, during our last call I asked why there wasn't and she simply said, "Because we didn't have any and it wouldn't get the house rented anyway, if you think it would that's just your opinion." Truly unprofessional. While she was working for us we have no idea if she ever showed the house to anyone, or got into contact with anyone interested because she never called to let us know. The only two things I know she did for sure were to put an ad in a newspaper and an ad on Craigslist one time each (which we looked up and saw that there were no pictures and the square footage was entirely wrong). For someone who touts so many years as a realtor, she seemed like a complete novice. Without a doubt in my mind, I would have placed better ads myself had I been in the area while this was occurring. Isabella was of no help at all. In fact, my own mother did more work for us than Isabella did. Not to mention, of much better quality. After over a month of stressing about whether the house would be rented or not, I finally gave Isabella a call to tell her that I was extremely displeased with her "work" for us, and tried in the most professional, but firm, way that I could to let her know that we would be looking elsewhere for help with it. She responded by talking over me argumentatively and telling me that I had no idea what I was talking about and that she was dropping us instead. I said that that was completely fine with us and ended the "conversation" by saying "Ok, have a good day." She then called us up after the phone conversation to leave a message saying that she was disgusted by us and that someone in CT could pick up the keys for the house from the office. I was happy with the prospect of starting with someone new and had my mother pick up the keys and we began looking for a new realtor. Come Monday- after no contact from us- we get a second argumentative call and message from Isabella, borderline harassing us, saying how "disappointed" she is in us for moving forward with our renting without her and how much progress she has made since our last call, but that it's too bad for us that we, basically, won't be reaping those rewards. Which- good news for us- is fine. Because over that same weekend we found a nice couple to rent our house after we posted a truly accidental ad about the property over Facebook (of all things) and then my mother showed the new prospective renters around the house. We have never, ever had any experience renting a house out, and yet we were able to find someone to rent it at least 17x faster than this "professional" Isabella Peterson. All in all, I believe it goes without saying that I will never suggest working with this company and I regret ever having done so.
Description of Work: We tried working with Isabella Peterson of NorthEast Property Group, Inc. because we needed to rent our house located in a nice neighborhood of New London CT. All we were looking for was clear attempts to get the word out about the property, the posting of some ads, putting up a sign for the front, and keeping us at least moderately informed of the overall process.
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Service Categories
Property Management,
Apartments,
Foundation Repair,
Real Estate Agents,
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking,
Windows,
Siding,
Roofing,
General Remodeling,
Plumbing,
Handyman Services,
Gutters,
Gutter Cleaning,
Framing,
Drywall,
Carpet Cleaning,
Unfinished Carpentry
FAQ
Northeast Property Group Inc is currently rated 1.5 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Northeast Property Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Northeast Property Group Inc does not offer free project estimates.
No, Northeast Property Group Inc does not offer eco-friendly accreditations.
No, Northeast Property Group Inc does not offer a senior discount.
Yes, Northeast Property Group Inc offers emergency services.
No, Northeast Property Group Inc does not offer warranties.
Northeast Property Group Inc offers the following services: We offer fully integrated custom real estate solutions including: property management, condo association management, commercial management, apartment leasing, commercial leasing, commercial brokerage, receivership work, reo, full property maintenance.
Mortgage services, legal services, new home construction, new plumbing or electrical.