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Northeast Paving LLC

Asphalt Driveways, General Remodeling

About us

Local owner operated business. Certified DAS woman business enterprise. 24/7 answering service. Mailing address: 419 Montauk Ave, New London, CT 06320. Additional email - amanda@northeastpavingllc.com. Additional contact name - Amanda Wingard.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Paved asphalt & gravel driveways & parking lots installation & maintenance, excavate & re-grade gravel driveways, haul & deliver crushed stone, gravel, loam, & asphalt millings

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
6%
2
0%
1
44%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.2
responsiveness
3.9
punctuality
4.1
Showing 1-18 of 18 reviews

chris A.
12/2022
1.0
driveway pavers
  + -1 more
Received a competitive quote from Northeast Paving for the paving of a private road and several driveways (big job). Given the number of neighbors the process was complex and took some time. Gina was very patient and helpful in working with the various neighbors. Things went downhill when we provided our deposit. Gina went from super responsive to incredibly hard to reach and when we did she would not honor her bid (even though she signed it), required cost escalations and would not commit to a timeline to complete. Very disappointing as it was a 2 year process. We asked for our deposit to be returned and then hired the Driveway Guys. They were great, completed the job in 3 weeks from our initial call and straightforward regarding the quote, contract and excellent work.
Description of Work: Paving road and driveways

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa D.
02/2020
1.0
driveway pavers
  + -1 more
In April of 2019 we contracted with Northeast Paving to take away our concrete driveway and pave an asphalt driveway. Although it looks so much better, there were some problems - they left a small square at the bottom of our driveway unfinished and an area clearly not done correctly because it pools water. When you pay over $8,000, it's not unreasonable to expect it to look great. When I questioned Gina about it she went on about the neighbors driveway being brittle and having to repair where it cracked. (what that has to do with what she was paid for is beyond me) she said she's come back and acknowledged the driveway was not finished. I continued to contact her via text (all saved) for FIVE MONTHS with no response. Only when I called the office and left a voice mail with her answering service that I would have to resort to small claims did she respond. When she did, she was completely unprofessional, didn't acknowledge any of our previous conversations. She finally agreed to come and look at it, and like a magician disappeared. She'll take your money and not own when she's wrong and not completed the job as agreed. We unfortunately will have to go the legal route with this unprofessional contractor. I would NEVER recommend her to ANYONE. Go elsewhere, there are enough contractors in the area - she's not the only game in town.
Description of Work: concrete driveway removed/ashpalt driveway installed

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

Response from Northeast Paving LLC
We’re sorry you’re unsatisfied with your driveway. Being a small, local business, our team takes pride in our work and we feel particularly proud of of this project due to the challenges we faced during construction. Our team worked diligently to remove over 100 tons of concrete from your existing driveway and to hand dig a drywall. The issue you mention in your review is work we performed outside of our contracted scope of work. At the time of your estimate you had grass along the edge of your driveway, but you made the decision to pave up to the edge of your neighbors driveway. The small square you’re referring to at the edge of your driveway was necessary due to the condition of your neighbor’s driveway. It may seem irrelevant to the work we were hired for, but we went above the scope of work in your benefit to avoid future issues. The adjacent driveway was in such poor, brittle conditions, but we still had to match it’s grade. Meaning, we extended the edge of your driveway into theirs which had a small divot and uneven conditions. This is where the puddle is forming. Unfortunately, there’s nothing we can do about the condition of an adjacent driveway without repaving it as well. We made these decisions based on our over 40 years of paving experience after Mr. [Member Name Removed] marked out the new desired driveway edge. Feel free to give me a call and I’d be happy to answer any further questions you may have.

Mike S.
07/2018
1.0
driveway pavers
  + -1 more
Reached out to them for a quote and never got a response.
Description of Work: Asphalt drive replaced

Rating CategoryRating out of 5
responsiveness
1.0


James A.
08/2017
5.0
driveway pavers
  + -1 more
Great job.
Description of Work: Installed new driveway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

William M.
10/2016
5.0
driveway pavers
  + -1 more
Went excellent, they installed top grade base and were careful with the sprinkler system on both sides. Only complaint was the Topsoil used was very good, but to finely screened. Guess it needs time for grass to root and the soil to dry enough to harden enough to support footprints and later the lawn tractor.
Description of Work: Fully replaced 160' driveway that was 26 years old and rutty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don L.
10/2016
5.0
driveway pavers
  + -1 more
Two thumbs up for Northeast Paving! The owner, Gina, returned my call promptly and made an appointment to come for an estimate. She arrived at the time we agreed, assessed the job, made a few good suggestions that I hadn't thought of, and provided the estimate on the spot. We had already gotten another estimate, which, I should add, took about a week to receive. The estimates were about the same dollar amount, but Northeast's included Gina's suggested improvements. We liked Gina's friendly and professional approach, so accepted her proposal. She said it would be a few weeks until they would be able to do the work. About a week later, she called to say there was an opening and asked if they could start the next day. A crew of 5 or 6 arrived on schedule the next morning and went right to work. They knew exactly what was expected and invited me to watch. They were outgoing and friendly and freely answered all the questions I asked. The crew was cleaning up by mid-afternoon, when Gina arrived to inspect it, see if we were satisfied, and go over how we should treat it while it was curing. It was an impressive operation and they did an excellent job. I want to emphasize what a pleasure it was to deal with these people. It was one of the best experiences I've ever had with a contractor.
Description of Work: We wanted to widen the driveway, enlarge an area off the driveway to accommodate parking 2 cars without blocking access to the garage, level a large hump caused by tree roots, and enhance drainage at the end of the driveway where water pooled and became dangerous in the winter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Barry G.
08/2015
5.0
driveway pavers
  + -1 more
Everything went just great. No problems of any kind. Great job. Just waiting 3 days to use it.
Description of Work: Dug up existing driveway. Regarded surface, removed unwanted material (stones, rocks anything that would shorten the life of the driveway). Applied new asphalt surface and rolled to a very smooth surface. Approx 1900 sq ft of driveway. Took 1 1/2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Barry G.
08/2015
1.0
driveway pavers
  + -1 more
Never returned any calls.
Description of Work: I called 3 times and they never returned any of the calls. Part of a successful business is not only to preform, but to have people skills and contacting interested clients should be the first step. Don't place sings all over to attract us and then blow us aside.

Rating CategoryRating out of 5
responsiveness
1.0


Mark J.
07/2015
5.0
driveway pavers
  + -1 more
Gina came to give us an estimate, she explained every aspect of the job and answered all our questions, very friendly and professional. We had 2 more estimates done both were more expensive than Northeast Paving, that is not why we selected them, it was a factor but we liked the way Gina presented her company and provided the details of the work to be done. She called and said they had an opening earlier than we had schedule so we accepted the earlier date. They showed up as scheduled and did an excellent job, great attention to detail. I would Recommend and use them again.
Description of Work: Installed new asphalt driveway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

marshall P.
10/2014
1.0
driveway pavers
  + -1 more
called 4 times for an estimate. Nobody called or showed up.
Description of Work: nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mark R.
07/2014
5.0
driveway pavers
  + -1 more
Gina (the owner) was responsive and prompt. She arrived when she said she would, measured the job, and provided me with a quote on the spot. The quote was very reasonable and I decided to go ahead with the job. We agreed on a start date. One issue I was concerned with was an area next to the driveway that I had just planted a new garden in. I explained to Gina that I wanted the workers not to disturb this area, and be careful on the grass with their equipment. She agreed to pass this info onto the crew. The crew arrived exactly when they were scheduled to, and began work immediately. The foreman approached me and we discussed several issues, including the new garden are. The job was finished in the early afternoon, all material was cleaned up, and the garden and grass were intact. I was very pleased with the quality of their work, their professionalism, and attention to my concerns. Gina stopped by around noon to see how thing were going, and to ask if I had any concerns. Overall it was a very positive experience, and I would recommend NE Paving to anyone considering a new driveway. Gina is a pleasure to work with, explains the entire process, with absolutely no pressure. A+ for the entire team!
Description of Work: Removed old driveway, roots, regraded driveway w/crushed stone, paved w/asphalt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Felicia B.
09/2013
1.0
driveway pavers
  + -1 more
Never had work performed.
Description of Work: The provider never returned my calls - I made 2 of them.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Northeast Paving LLC
Unfortunately, due to the price of fuel and travel costs, we do not work in this area. Two calls were made to [member name removed] with this information.

Colin B.
07/2012
5.0
driveway pavers
  + -1 more
Northeast's manager came to my home promptly and gave me an estimate for doing the work needed. We agreed to go ahead and a date was arranged. The company came to my site as planned and removed the large section of broken driveway, laid new asphalt and then they coated the whole driveway with hot bitumen. They cleaned the site and left it looking great.
Description of Work: I had a section of my black top drive way replaced. The original contractor had laid a coat of blacktop that was too thin and it had begun to break up. I also had Northeast asphalt re-coat the entire driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Terry S.
06/2012
1.0
driveway pavers
  + -1 more
No response to call for estimate
Description of Work: Never received call back to come for estimate

Rating CategoryRating out of 5
responsiveness
1.0

$3,800

Response from Northeast Paving LLC
Unfortunately, we do not work in East Hampton. We did speak to this homeowner and recommend another contractor in his area.

William J.
02/2012
1.0
driveway pavers
  + -1 more
I wanted an estimate on a driveway and sidewalk. I called three times, and no one ever got back to me.
Description of Work: None

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kerri M.
12/2011
3.0
driveway pavers
  + -1 more
I did not hire this company.
Description of Work: I got an initial quote, but never got references or a call back.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from Northeast Paving LLC
We never gave this homeowner an estimate. We have never worked in Ashford, CT.

Philip M.
08/2011
5.0
driveway pavers
  + -1 more
A representative came out a few weeks earlier to give me an estimate. She was on time and explained the whole process. She encouraged me to watch the process, which I did. They were in the area doing other paving jobs, so they were able to give a few days notice. The 4-5 man crew were very professional as they worked. As I have a small driveway it went quickly. The only time they had any down time was waiting for the asphalt truck to deliver the load. The whole job took 3-4 hours. I was able to watch nearly the whole process as I had never seen this done before. After a week or so, the representative came out to see if I was satisfied and to look over the job.
Description of Work: Northeast Paving removed my old driveway and sidewalks, which were both asphalt. They graded the new area to bring the level up to that of the garage, then they put down a new driveway. They were able to adjust the width of the new driveway according to what I wanted. They did not have to do new sidwalks, only a driveway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Colin B.
07/2011
5.0
remodeling, driveway pavers
  + 0 more
I met with the owner manager of the company at my home, obtained a bid to replace 27 feet of my driveway and to hot coat the whole 300 feet. I accepted the bid on the spot on 7.19.2011. The owner manager told me she would try to have the job finished within the week. The next day I received a call from one of her crew asking if it would be O.K. to start work on our driveway within the hour. In less than one hour, a crew with a front end loader, a diesel roller, a dump truck and a blacktop laying machine arrived on sight. They first made two cuts across the driveway at each end of the crumbling section and loaded it into the dump truck. Then after leveling the base material, another truck arrived with hot blacktop material, loaded it into the laying machine and installed the new material. They then vibrated and rolled the new section, cleared all debris, swept the entire driveway with a gas blower packed up all equipment and left after telling me the hot coating tanker would arrive within the hour to completely coat the entire driveway. It arrived as planned and the job was completed in about a further 45 minutes. The site was left perfectly clean and the finish on the driveway looked great. This was the most satisfying experience I have ever had with any contractor. I highly recommend this company and have already passed their name on to several people who are considering having similar work done.
Description of Work: Replacement of 27 feet of crumbling driveway with new black top and completely hot coating 300 feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

    Contact information

    419 Montauk Avenue, New London, CT 06320

    northeastpavingllc.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Asphalt Driveways,
    General Remodeling

    FAQ

    Northeast Paving LLC is currently rated 4.1 overall out of 5.
    Northeast Paving LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Northeast Paving LLC offers free project estimates.
    Yes, Northeast Paving LLC offers eco-friendly accreditations.
    No, Northeast Paving LLC does not offer a senior discount.
    Yes, Northeast Paving LLC offers emergency services.
    No, Northeast Paving LLC does not offer warranties.
    Northeast Paving LLC offers the following services: Paved asphalt & gravel driveways & parking lots installation & maintenance, excavate & re-grade gravel driveways, haul & deliver crushed stone, gravel, loam, & asphalt millings

    Contact information

    419 Montauk Avenue, New London, CT 06320

    northeastpavingllc.com