Chimneys USA

Technician came out and quoted a custom chimney cap. Was told cap would be installed 2-3 weeks after deposit. I called back a couple weeks later to have a deep cleaning added to the quote and paid a deposit. I call a couple weeks after deposit to see where we were at on their schedule and was told they would have to check with the technician and call me back. They call my husband back and told him that they lost the measurements and needed to come back out and measure again. We scheduled them to come back out but the the technician never showed. I had to call and ask what was going on and was told they had to check with the technician. They again called my husband instead of me and advised the technician had an emergency but could come out the next day. At that point we advised them to cancel the project and refund my deposit. They have yet to process a refund. I had to dispute the charge with my credit card company. We do not recommend this company

Chimney's USA provides amazing and professional service. Very easy to work with, highly recommend!

Not good.. we have been sending emails to them and requested answers regarding the work they did and no answers. They were supposed to replace with a new chimney tower which were supposed to be a 1-2 days work originally they told us but they finished a little over 2 hours. Still waiting for an answer

Techs were very efficient .. they diagnosed the problem with the gas log set and repaired it

Very professional and very clean.

The two gentlemen who did the work did an excellent job. They paid attention to detail and kept me informed about the process. I would highly recommend them.

Worked to the estimate provided and completed work timely. Appreciated the explanations provided during the work.

Great! Arrived on time, we’re very personable and fixed the proplem.I would recommend them to anyone.

Mark was here right on time extremely knowledgeable and professional. Would not hestitate to recommend this company to anyone. Also extremely reasonably priced.

Very professional and thorough. They were able to figure out that my fire place kept going out because the bottom metal piece of my surround was getting too hot and making the safety switch shut off the fireplace. They are even going to find me a different metal piece that will allow for better airflow. Will definitely call them again for maintenance.

Guys showed up on time, fixed the problem, performed inspections. Fee was very readable.

Cleaned gas diffuser and relit pilot light in gas fireplace

It went very well. They fixed the problem. They showed up on time and were very courteous and reasonably priced. I highly recommend them.

My experience was great with Chimney’s USA. The guys came and diagnosed the problem with our outdoor gas grill. Got it working temporarily while they ordered parts. They followed up and my system is back on track like new! The guys were professional and courteous.

They were fast and very knowledgeable

Josh and Mark were Perfect. Happy with the service showed me what was done

very good help.

Perfect . Very good service.

Josh was great to work with, very easy to understand what needed to be done, smooth process, very nice person, great prices, they came out same day, left everything clean, overall great experience would recommend, keep on providing great services thank you.

Excellent josh and his assistant were clean and efficient. Got the fireplace working in 15 minutes wife was very happy