2 Young Studs Moving - Mover in New Haven

Chris was the easiest person to book with. I probably called 7-8 moving companies and not only were they extremely pushy and rude, but it was hard to even get a hold of them. Chris answered his phone promptly every time, very straightforward and made things extremely easy. The 2 guys Ken and Nick worked hard and did a great job and very personable too. It was a very smooth experience and I would definitely recommend this company.

PLEASE AVOID 2 YOUNG STUDS AT ALL COST IF YOU NEED TO MOVE WITH PROFESSIONALS Let me first say STAY AWAY FROM THIS COMPANY!!!! THE OWNER IS A TERRIBLE PERSON We recently went through the process of using 2 young studs moving company and had a HORRIBLE experience. Chris is a rude person who keep you on the hook and lies to you. He makes you pay first, then will tell you they will be at your home for a job at a certain time. We paid and scheduled 3 WEEKS PRIOR. They were supposed to be at our house at 9am, he called and told us they would be here at 11. 2 more hours go by and they tell us that they won’t be here for “a couple more hours”. This went on until 3 pm and he rudely said “a couple hours means 2, I don’t know how many times I have to say it”, we needed to be out of the this house same day and he f***** us over. HE CANCELED ON US LAST MINUTE He then proceeds to call us back and tell us the team is ready and only 10 mins out. We luckily didn’t not listen and cancelled with Chris. We asked for a refund and he told us it would take 10-12 business days, which is not true. We disputed the charge because he NEVER SHOWED UP! We then called Adam’s Moving Company in Branford, and these people were AMAZING they got to our house at 7pm and helped us until 3am!! They were the most amazing, Leslie, Chris (not the a****** mentioned above) and Eric were the best we could have ever asked for! They were amazing and I would absolutely recommend ADAMS MOVING COMPANY @ 203 508 518

This was the absolute WORST experience I've ever had with a moving company! The agreed upon time, 12pm noon, was changed with no prior notification to 2pm and the 2 movers STILL did NOT arrive until 5:48pm. There was NO communication about this significant delay in arrival time either, I was simply left hanging the entire wait time. This caused major delays with other aspects of my move! Also, the movers did NOT arrive with any of the tools necessary to complete the job (e.g., door stoppers, moving blankets, ramps, Dolly's, etc.). The 2 very young movers looked completely exhausted, often took several breaks, and complained about how overworked they were working for this mismanaged company! In fact, I literally moved 1/3 of the items myself just to assist and speed up the process. Despite all of this, I still tipped them generously and even gave them some of my used items that I no longer wanted. To simply move only 1 bedroom worth of items (significantly less than a studio apartment), I was charged $800. The owner Chris WILL charge your credit card AGAIN (additional $360), even after the agreed upon amount is already paid (initial $440)! I was forced to report unauthorized additional charges to my bank. Also, this company will NOT waive the flat $40 fuel/travel fee for jobs more than 3 hours, despite the fact that they advertise as such directly on their website. Please avoid any future regrets and look elsewhere for moving services!

WOW! The most unbelievable, unprofessional experience I have ever dealt with in my life. First, movers show up 45 minutes late. Three kids all around 20 years old, no problem. They start out at a good pace, but slow down and say they can't fit all of my belongings in the truck and will have to make two trips. We go to my new apartment, all three movers are on their phone right away, no moving happening at all. They are swearing, dropping F bombs and the N word all over the place, stating they are about to quit, making references to shooting that N word, very abrasive and unsatisfying behavior in front of my new neighbors. My wife asks the movers to stop swearing, and this is when things start to get wild! The movers start filming my wife calling her a liar and a racist. She calls the owner of 2 young studs, Christopher Monks, and he apologizes, states he is firing all 3 movers, states they were involved in a hit and run causing damage to an awning at a previous job, and asked up to get the keys to the truck from them since it had all of our belongings inside, and for us to call 911 if they don't leave. I confirm this on the phone with Chris as well. I get the key from the movers, the police come and escort them off the property, and Chris says he is coming to our property from New Haven, about 30 minutes away. I leave to grab a quick lunch for my wife and I, and Chris shows up at the property. He proceeds to go into my apartment and verbally abuses my wife, backing her into a corner and screaming that we told him a different story than we told the cops. He then tells my wife to figure it out and leaves. All of our stuff is still in the truck and everyone is gone. My wife calls the police again based on Chris's actions toward her. I arrive when the police do again, and my wife is very upset, Chris tries to spin everything on her being racist, which he continues to do online days later, so she leaves to calm everything down. Chris's solution is to have the same movers, who he had us call 911 on and said was involved in a hit and run, the same movers who wanted to quit, they were the ones to come back and do the job. We pre-paid $800 weeks before. Chris said on the phone he would refund us, as soon as the police left, he told the movers to stop moving, and came up to me extremely mad saying I owe him more money for how long this has took. Mind you we still have items at our original place because his movers were unable to fit them in his small truck. He threatens to leave with my stuff, then threatens to dump it out on the sidewalk if I ask for any sort of refund. I allow the movers to finish the job, they damaged my walls and doorways whilst moving my property. The next morning, after my wife wrote a bad review, Chris called me stating I need to take down the review, otherwise the three movers would get their revenge. His exact quote, recorded and provided to the police, "I promise, they know where you live and what car you drive, they will get their revenge." We blocked his number, he continued to contact my wife through alternate numbers. We are now fearful of our own safety, the security of our valuables, and had to finish the job on our own with no financial compensation. Instead, he makes claims online that my wife is racist and mentally unstable. Unbelievable

It went very badly, both in terms of operations and customer care. The customer care issue is particularly bad. - Moving operation went wrong: I have a sofa which I loved. I should admit that it was not easy to get it into the apartment but our mover last July got it done properly. The crew from 2 Young Stud arrived today to help us to move out and I told them about the sofa. They assured that since it was able to be moved in, they should be able to move it out as well, but it turned out that they could not. At the end, I cut three legs off the sofa to get it out. Suggestion: this is not a capable team at its profession; consider a move as a journey, and the journey may have bumps or turns, you do not want to travel with them. - Management/operation scheduling inefficient: we scheduled the move at 12:00 pm but then they called at 8am Saturday on whether we could change to 8am. So if you want a more predictable company, this is not one. My wife told them the destination but they misunderstood (they said) and sent a small truck and planned to go two times—they charge by hours and this would be clearly beneficial to them but not the customers. At the end, their truck would not fit and I needed to help them to put some of their loading equipment into my car. Suggestion: if you are looking for a well operated company, this may not be one. - Customer care is chilling: it turned out that the crew was very careful to take photos, without informing me, when I was cutting a sofa leg, and sent the photo to the owner. I can understand that this was for legal protection. I wish that the informed owner should think customers first and react by suggesting/advising the crew how to find a solution—after all, your peer did it but 2 Young Stud cannot, and if I were the owner, I would be embarrassed. Instead, they literally just watch and record (secretly) their customer, taking an action of their suggestion, because of their failures. Two Young Stud does not even set up an infrastructure to help its own crew to learn and do a better job—I blame low moving capability at the company, not the crew. It is ironic that the company site says it is customer first. On the other hand, during the loading, I went to the market cross the street to buy drinks and food for the crew; after loading, since I would be faster to arrive at the destination, I asked each of the crew details to select from the full menu his choice of food at Panera bread, I paid for them, drove to Panera bread to pick up the food for them. I was upset at the end, but I gave the crew reasonable tips still and I signed off the contract at the end. In late afternoon, the more I thought about it, the more I felt not right. I called the owner and said that I would ask my wife to held on or decline the payment unless the owner would call me. My intention was to discuss how to best handle such issues such as a hotline. The owner called me back. In a short 4-min talk, the owner (Chris) (1) made ridiculing comments that I cut the legs myself, (2) made threatening statements that he would sue me; and (3) dropped f*** words. Conclusion: if you want a customer first company, think twice; if you are a nice person (e.g., try to buy lunch and pick up by yourself for your mover), and think others reciprocate, think twice; if you find the following image chilling, think twice: a company could not do its job, suggest a fix (cutting the legs, even how long, how to choose nails), then said they had no saw, you followed, they secretly videotaped, and then owner ridiculed “your odd decisions”; if you are not comfortable with aggression against you when just a single, short customer service/feedback call by you will quickly result in verbal and text litigation threats against you, think twice. At the end, I want to emphasize that the crew are nice, friendly human beings! The operation and the customer care attitude of the company, however, are below the bar. Individual experiences are unique and this negative experience could be unique to me, due to reasons which I cannot know.

I would give zero Stars if I could. I called this company right after I rented a 10x17 storage unit. My uncle had just died and I needed to move his stuff. I paid $390 down and asked for a three-man crew but was told he only sent two men for a two-bedroom apartment. I told him I had one bedroom set, a living room set, a dining room set with a hutch, a den, a small kitchen table and chairs and about 35 to 45 boxes. My move was set up for 12 with a 2-hour window. The two guys, Eric and the other cranky guy that came with him showed up around 3:30. It took them approximately 4 hours to load half of the stuff onto the truck and said they couldn't fit anymore so we went to the storage. It took them another hour to get everything off of the truck and I was told I would probably need another storage unit as everything would not fit. They went back to the apartment and loaded everything back in around 11:00 p.m. they were done. When we got back to the storage, the unit was closed. It took them several tries to get the boss on the phone and he stated they would have to return all of my stuff back to Connecticut and he would return it the next day. I had no choice since the storage unit was closed. I spoke to the manager, Chris, myself and asked if it usually took this long since several years ago I had had a three bedroom apartment moved and it only took 4 hours for the whole thing. He became pretty incensed and asked how many men. When I told him only two men moved a three-bedroom apartment in 4 hours he asked me didn't I think things had changed since 2014 and I said no, why would it? Two guys show up with a truck, why would things get slower over the years instead of faster? He said if I didn't like it I could use another f***ing next time. I said okay, that is what reviews are for. He then swore at me and told me that I could find some other moving company to come and get my stuff he wasn't going to return my property and hung up. He then tried to run my debit card for $1,010. Since he never asked me or told me how much he was going to be charging, the money was not in the account because I transfer it once I'm told how much something is going to cost. I told him the job wasn't done and he told me that was what he was charging me for that day. I really believe he planned to hold my furniture hostage and charge me more money to get it back. I told him I was going to get an attorney. He started sending harassing texts like I had no right to ask questions and made it seem like I picked up some guys off the street to help move, not a company that was being paid. I called him the next morning and he told me he was only able to get $25 off of my card and that's all I had paid. I reminded him I had initially paid $390 which I had proof of. I was accused of not telling him the truth about how much stuff I had when I absolutely told him the size of the storage unit and what items I had. I also mentioned that I had a lawyer and had been given instruction on how to deal with him. He then told me this had been all a huge misunderstanding and he would send another crew with my stuff back and give me 20% off. I paid another $790. The second crew showed up and were much more professional and experienced as opposed to the first Crew he sent the day before. They actually had everything left off of the truck, repacked my storage unit and had everything fit from the day before and the items they bought back that day in less than 2 hours. I feel if they had come the day before, the job would have been done properly and in a less amount of time than the total of almost 11 hours it took to move a two-bedroom apartment. I ended up paying $1205. I have included texts he sent to me showing what an unprofessional and rude person he turned out to be. I have a big out-of-state move coming and I will never use a small unknown company like this. I will go back to the professional people that moved me years previously. What a scam this guy tried to pull!

Terrible, if I could give zero stars I would. I am a nurse and work crazy hours, I had scheduled my move well over a month in advance, and the day of nobody showed up. I waited over an hour, called and left 3 voicemails. I called again pretending like I wanted to book a new service, magically Chris picked up. When I asked about the movers which were now over 2 hours late Chris actually yelled at me. He gave me some sob story about all his personal issues, never addressing the fact that the movers were now 2 hours late, and nobody had contacted me. He was unbelievably rude and disrespectful, the worst customer service I have ever experienced, by someone whose company never showed up for my move and never thought to contact me. I dont know any profession were someone can just not show up for work without notice and then they have an attitude. Needless to say, they never showed up, and the other moving coming they did come at the last minute, Ct moving and storage, were excellent.

Excellent! Quick and efficient and very friendly! Very good prices as well. Recommend to everyone!!! Brandon and Nick were fantastic!!

Third time hiring this company Very thorough, on time, Careful with furniture, boxes, etc worked efficiently & completed the job promptly

Perfect!! Could not have asked for more , honestly I am more than pleased and I am a tough critic especially when I am paying for something!!

Professional Company & Movers: Above & Beyond 5 Stars! Excellent!!! Incredible experience from start with Chris (ease of booking/scheduling & estimate for two movers and a truck) to finish/completion with Brian and Louis on the day of the move!!! For years, we’ve moved our adult kids in and out of dorms and apartments. This time, based upon the location (brownstone in South Boston- 2nd Floor with small spiral stairway, small street with limited to no parking) and “stuff” that needed to be moved, we decided to hire this company (recommended by a friends college age daughter). I was completely & totally impressed! Spectacular job!!! Brian and Louis called to let us know they were on their way, called with ETA twice (once for traffic delay and 2nd when they were 5 min. away) were on time, pleasant, professional, polite, strong and efficient! They moved everything perfectly and with no issues or concern. They were prepared with tools, blankets, etc. Without a doubt this company is above and beyond excellent!! I highly, highly recommend them and would hire them again in a heartbeat without hesitation for our next move!!!!! Thank you, Thank you, Thank you!!! - Paula (Daughter’s move from Boston to CT) « Back to reviews

Very prompt and responsible movers. I used them in May and August 2016.

It was a TERRIBLE experience. I had booked the move in date maybe a month in advance and then a few days later, I chose to change the date to the week before. The owner Chris told me he could do it but they needed to start at 7am, which I said that was fine to accommodate their schedule, since I wanted to change the date. On moving day, Chris hadn't changed the date in the system. They were 3 hours late. I will say the crew themselves were GREAT. Very great workers, professional and hard working. If I could just hire the crew again, I definitely would. My problem comes in with the owner. Near the end of loading up the old house, one of the guys tells me he has to go pick up another guy and the 4th guy will come and help us unload at the new house which will make it go faster and they need him for their next job. He tells me it will cost an extra $40. I say ok fine. He leaves to get the 4th guy and is gone for 90 min. On the way to the new house, I call Chris and say hey, since you made a little mix up this morning and one crew member just left me for an extended period of time, how about you don't charge me the extra $40 and we will just call it even. You need the 4th guy for the next job and he will help you get back on schedule and I will get to try and get back on my schedule for the day as well. I thought this was extremely reasonable, since they were 3 hours late. Why should I have to pay extra for them to go pick up another crew member so that they can stay on their schedule? The owner Chris - goes CRAZY, literally screaming at me, calling me names, I have NEVER been treated like that in my life by anyone, let alone someone I have been a repeat customer for and someone I am about to pay hundreds of dollars! After being harassed and threatened to be hung up on for over 20 minutes and being called combative when I was being perfectly pleasant and just trying to simply negotiate (only $40 no less)...he finally told me I could have my $40 and the man would work for free. I don't want the man to work for free, I want the owner to eat his mistake and make good! How ridiculous! I ended up in tears, which is not how I wanted to start my moving day because who ever has moved before, you want it to be as easy as possible! I would NEVER recommend this company to anyone until the OWNER figures out how to treat his clients and customers properly.

Owner Chris was responsive and professional. Movers were generally prompt, were always careful and courteous. Hard workers. Polite. I decided to re hire them, so I guess that says it all.

Went very well. The guys were there as agreed, they worked with us to get everything moved in a professional and friendly manner. Will definitely use again if needed.

Horrible!! The owner is a nasty and unprofessional. Two pieces of valuable antique furniture were badly damaged during the move, as well as a 36" flat screen tv destroyed due to a crack in the screen. Chris refused to take any responsibility, despite telling me they were fully insured and never having offered me the optional insurance coverage. I totalled my car during the move, and was handed the "contract" after the accident and fourteen hours after the move began as a result. I was never given a copy and Chris knows nothing about business if this is how he treats customers. Read all the reviews and use Up and Down movers instead. The only reason I didn't is because they were unavailable.

Most impressed with this company. Everything from initial phone call to the end of the move were superb. Mike and Jordan did an outstanding job. Recommend highly

Horrible service. When I called to get pricing information, I was told to refer to their website. The website gives one price but the price changed when the movers arrived. The mover came with a small truck. And it took 6 hours and two trips complete the move, which increased the price. My furniture was damaged. My hardwood floors and freshly painted walls were also damaged. I would not recommend this service.

Due to an unexpected health challenge, I needed to hire a mover on short notice to get the contents of our storage unit in West Hartford, CT down to an apartment we were moving to in Hamden, CT. On the recommendation of a friend I called Chris Monks of 2 Young Studs Moving. The service they provided was excellent in every way. With 24 hours notice I had an appointment for the next day. Jeremy and Yuri met me right on time (actually we were both a little early) at the storage unit with the moving company's truck, listened courteously and respectfully to my requests for special handling of certain items, and went to work. They handled all of our belongings with care, wrapping them as necessary, placing them securely, and making sure that everything, including some fragile and sensitive items would transport safely. They worked quickly, quietly, efficiently, and with impressive teamwork. There was some valuable furniture, some extremely(!!!) heavy pieces and I was grateful that everything was taken care of so well. When we got to the apartment, they continued their excellent service and moved things in with the same care - both for the furniture, boxes, and delicate items and also for the interior of the apartment. Everything arrived intact, the apartment was unscathed, and things were placed where they were supposed to go. They even worked patiently with us to position the furniture pieces (and fine tune some) where we wanted them. I would (and will) recommend these guys highly to anyone. In every way their service exceeded my expectations and met my needs, and the cost was entirely reasonable. Thank you Chris, Jeremy and Yuri for a job very well done!

Fantastic! They were reliable, on time, professional, and they couldn't have been more accommodating.

Good. No issues nor problems. Would use this company again!

They arrived on time and greeted me on arrival. I was contacted before their arrival and was asked to sign a contract upon arrival. They were courteous and friendly as well as very professional and efficient. What I thought would be a 3 hour job only took 2 hours. I was very pleased.

They were 4 hours late coming to my condo. They rushed through the move and in the haste they damaged a few things including my 4 month old leather sofa. They never left me a copy of the contract or gave me time to look things over before they left. Boxes were just dumped anyway. I call the owner Chris and sent a picture of the sofa and he offered me $40 for repairs which is ridiculous. He also promised to send me a copy of the contract but never did. The cost was cheap for the actual move but boy did I pay in the end.

This move was a disaster. The movers arrived in 2 small trucks that were inadequate for the job, despite my having provided a complete description of the scope of the job when I contracted for the service. Halfway through the work I was told that all of our things would not fit and that a second crew and two additional trucks would have to be brought in after business hours. The company did not have anyone available to preform the rest of the work before that. This created a serious problem for us with our landlord to whom we had committed being out of the house by the end of the day. The owners version of making this right was to charge me a discounted rate for the second crew. I had no choice to agree to his terms because it was too late to find another mover who could show up the same day and they were already in possesion of 2/3 of my stuff. The second crew was delayed due to a flat tire, and when they did finally show up at our new house at 11:30 pm, I was told that they could not complete the work (one of the trucks contained items that were to be taken to a separate storage facility), until the tire was repaired. They wanted me to wait 2 hours for the tire to be repaired and then go to the storage site. I refused to have them complete the move in the middle of the night. At that point I was promised they would return "first thing" the following day. They did not return until 12:30 pm the following day and the final work was not completed until 3 pm. Thus what should have been an 8-9 hour move took 2 days. The load time for all parts of the move was excessive because of the time required to overpack trucks that were too small. The inconvenience and stress associated with all of the mishaps was extreme and the only resolution offered to me was to receive a discount for the work I should never have had to pay for in the first place. Since I was basically held hostage at the time, I paid for the services with 2 checks. However, on the second day, after the work was completed unsatisfactorily, I stopped payment on the first check. The second check cleared, thus the company has received partial payment. I offered to pay a fair price for the remaining balance based on what the job should have cost. The owners' response was to threaten me with both civil and criminal action if I did not pay the full sum of what he said I owed. The aggressive and intimidating posture he took during the move has continued as I have attempted to resolve this matter. This company is horrible.

Fantastic! Hard working, friendly, accommodating, and positive staff. No complaints at all. I used them before and recommend this moving company to everyone.