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The Carpet Doctor

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Carpet & upholstery cleaning in central Connecticut and the Farmington Valley

Business highlights

38 years of trusted experience

Services we offer

Carpet, upholstery & tile cleaning.

Services we don't offer

Portions of Hartford, Litchfield, Middlesex & New Haven Counties


Accepted payment methods

Check
MasterCard
Visa

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

nina J.
08/2017
5.0
carpet cleaners
  + -1 more
Great, on time, professional, energetic!
Description of Work: General carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
08/2017
5.0
carpet cleaners
  + -1 more
Very well. They showed up early and did a very thorough job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha P.
04/2017
5.0
carpet installation, oriental rug cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Erminia P.
09/2016
5.0
carpet cleaners
  + -1 more
This is the third or fourth time I've used them. They're fantastic. I had a stain that has been there for over 15 years, no one else could get it out and they got it out. They're excellent. I will absolutely use them again.
Description of Work: They did carpet cleaning for a couple rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan G.
07/2016
5.0
carpet cleaners
  + -1 more
Wonderful! They were very responsive and scheduled us just a few days after we contacted them. Arrived on time (early in fact!) and were very friendly and professional. Our tenant left quite a few stains on the new carpet, which we were concerned would hurt our ability to sell. Carpet Doctor did a beautiful job and we are hopeful that it will help us to sell now. Highly recommended!
Description of Work: Cleaned the carpets in our rental property, which we recently placed on the market.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Pam V.
05/2016
5.0
carpet cleaners
  + -1 more
They were punctual, polite, perfect cleaning, perfectly price, and a pleasure to do business with. They base their price on the size of the room and measure and charging accordingly.
Description of Work: They came out to clean 2 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathleen L.
10/2015
5.0
carpet cleaners
  + -1 more
Mark has always been nice enough to accomodate my last minute requests for carpet cleaning. It takes him about 3-4 hrs to clean 2 large living room wall to wall carpets, dining room, hallways, and master's bedroom. I entertain friends and family often in my home so my light-colored carpets get soiled from all the traffic. I also have two dogs that sometimes have accidents too.He is my go-to guy when it come to carpet cleaning, and he always does a very good job.
Description of Work: carpet deep cleaning and conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Diane D.
05/2015
5.0
carpet cleaners
  + -1 more
The owner was very professional. He brought along a young helper who was also very polite and friendly. They did an excellent job of removing all my ugly spots on the carpet as well as all the other areas. The owner called me the day before to confirm the appointment. I did not ask them to move all my furniture, just a couple of items. I mostly had them do the traffic areas and they did a great job with all the carpets. I would definitely hire them again. I have had my carpet cleaned before and Carpet Doctor did the best job. I found them using Angie's list and chose them because they had good reviews, which turned out to be true!
Description of Work: The provider cleaned two stairway carpets, living room, dining room and two bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Judith R.
11/2014
5.0
carpet cleaners
  + -1 more
I used this gentleman before in January and was really impressed. He came this time and cleaned 3 rooms upstairs and 2 rooms downstairs as well as two halls and a staircase. The rugs were pretty stained from pets and just wear and tear. He cleaned the rugs so good that I now do not have to replace them. Great work plus he was pleasant, professional and very knowledgeable. I had called him one other time but when he looked at the rugs he said no way they could come clean so he is also honest and that is another reason I called him again for this job.
Description of Work: Cleaned carpets in an entire small house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Carol B.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The price was reasonable and he did an excellent job! He cleaned the carpet in my sun room, which had a dark stain, and a few area rugs. The sun room carpet came out very nice but when it was dry,the stain was still slightly visible so I called and he came back and retreated the stain. He offered to come back a third time if need be, but he didn't have to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathleen L.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were the only ones who were able to squeeze me in their schedule with just a day's notice. I throw parties often so my carpet suffers from heavy traffic but they did a bery good job cleaning it. Would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Erminia P.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I initially hired him after finding his business on Angie's List. It was very easy to schedule an appointment and he was punctual. The work was completed in a couple of hours. My carpets have never been so clean. Mark is a very hard worker and is thorough. He is careful and even puts plastic over the woods that that would rest on the carpet such as the bases of floor lamps and legs of furniture. He worked hard and did a great job. Mark is fantastic! I recommend him to everyone.
Description of Work: They cleaned my carpets in my living room and two hallways. He also cleaned my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Judith R.
01/2014
5.0
carpet cleaners
  + -1 more
Professional, prompt and honest. Gave a better price than he had quoted. Went right to work and did an excellent job. Cleaned and deodorized two carpets .... leaving them looking brand new. I was very, very impressed and would definitely use him again.
Description of Work: Cleaned two carpets and deodorized them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Judith N.
01/2014
5.0
carpet cleaners
  + -1 more
Cleaned carpet,moved furniture and replacrd it. Very progessional and vonsiderate
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

T N.
07/2013
5.0
carpet cleaners
  + -1 more
He moved all the furniture. Vaccumed. Cleaned the carpet. It's like new!! Everything left up on little styrofoam blocks. Beautiful job. Highly recommended.
Description of Work: Vacuumed and cleaned family room and two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Paul T.
06/2013
5.0
carpet cleaners
  + -1 more
Mark tucker was an excellent choice. He dld a superb job was very professional and pleasant work with.
Description of Work: Shampoo d and cleaned carpets and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Erminia P.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I found The Carpet Doctor on Angie's List and called for an appointment to have my carpets and sofa cleaned. An appointment was made for the cleaning within a couple of weeks. I wasn't asked to vacuum or move furniture, as other carpet cleaners had asked me to do. Mark came on time and promptly got to work. For over two hours, he cleaned, sprayed, vacuumed, moved furniture and worked very hard to get my carpets and sofa in as clean a condition as possible. He even wore booties over his shoes so as not to track in any dirt from outside. He also put protectors/coasters under the furniture when finished so as not to damage the wood or other materials from the moisture. Much to my amazement, Mark was able to remove spots in the carpet that NO ONE else had been able to get rid of! Unlike other carpet cleaning companies, The Carpet Doctor left the carpets and sofa looking, smelling, and feeling clean as new. I was pleased that the products used were not detrimental to my breathing, as I have a sensitivity to smells and fumes. The drying time took about twelve hours, just as Mark had said it would. When my carpets and sofa again need cleaning, I won't hesitate to call The Carpet Doctor, and will recommend this company to all my friends and neighbors. Bravo, Mark!
Description of Work: Mark, the owner/operator, cleaned the living room carpet, two hallway carpets, and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Barbara B.
03/2013
5.0
carpet cleaners
  + -1 more
Mark came to me highly recommended by a co-worker and I have been using him for 10+ years, his work his excellent, I have used him for both carpet and furniture cleaning, most recently after some major home renovations, I couldn't believe how good my furniture looked after he was done. He's a true professional and stands behind his work. One of the important things besides the quality of his work is that I know that it is him doing the work, not some inexperienced new hire, and being able to trust him enough to be in my home when I'm not there.
Description of Work: Carpet and furniture clean after major home renovations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Linda H.
06/2012
5.0
carpet cleaners
  + -1 more
I was impressed with Mark's work. He was prompt, professional, courteous, and did an excellent job. Including all those little stains!
Description of Work: The Carpet Doctor does steam-cleaning -- very thorough and effective, with no soap residue left behind. Mark cleaned the wall-to-wall carpet in two rooms, one of which has light-colored berber carpeting and is the most used room in the house! He also cleaned the upstairs hall and stairs, and then threw in the throw rug -- quite muddy -- just inside the front door as well, for free. All the carpet surfaces were vacuumed first; all the furniture was either moved or put up on little styrofoam blocks to allow the carpet beneath to dry, or both. And any little spots or stains got worked over until they were gone. Clearly Mark wasn't satisfied until my carpets were really clean. I have to say they have not looked this clean since I bought them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DONALD S.
04/2012
5.0
carpet cleaners
  + -1 more
They did a very nice job and I was very pleased with them. They responded and did the work quickly. Their price was very reasonable. They do not have a big commercial outfit which advertises all the time. They came when they said when they were coming. I would use them again in the future.
Description of Work: I used The Carpet Doctor for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LAUREL M.
06/2011
5.0
carpet cleaners
  + -1 more
Excellent job. Owner/operator Mark Tucker is the first person we call for this service based upon the outstanding job he does and his professionalism, courtesy, promptness, and demeanor. He is extremely pleasant, easy-going, and takes great care in what he does. I promised Mark I'd write him up when we first used him in 2009 and am just now getting around to it having used him again in 2011 based upon our satisfaction with the work he did the first time. We are very pleased with his work.
Description of Work: 5/24/11: Cleaned two carpets. Rooms sized approx 250 and 150 sq ft. Quoted price of $134 included moving furniture. Actual price reduced $20 since rooms were empty. Cost includes tax. 6/23/09: Cleaned same two carpets as most recent visit plus a sectional. This time included moving furniture. 2009 cost for carpets was $125, the sectional was $190. Both prices include tax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

07/2006
5.0
carpet cleaners
  + -1 more
I RECOMMEND THEM TO EVERYONE. I TELL THEM THAT HE DOES EXCELLENT AND WONDERFUL WORK. I ALSO TELL THEM THAT THEY WILL NOT BE DISSATISFIED. I TELL THEM THAT THEY WILL CALL HIM AGAIN.
Description of Work: THEY SHAMPOOED AND CLEANED THE CARPETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    223 Lewis Rd., New Britain, CT 06053

    http://callthecarpetdoctor.com

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Oriental Rug Cleaning,
    Carpet Sales and Installation

    FAQ

    The Carpet Doctor is currently rated 5 overall out of 5.
    The Carpet Doctor accepts the following forms of payment: Check,MasterCard,Visa
    No, The Carpet Doctor does not offer free project estimates.
    No, The Carpet Doctor does not offer eco-friendly accreditations.
    No, The Carpet Doctor does not offer a senior discount.
    No, The Carpet Doctor does not offer emergency services.
    No, The Carpet Doctor does not offer warranties.
    The Carpet Doctor offers the following services: Carpet, upholstery & tile cleaning.
    Portions of Hartford, Litchfield, Middlesex & New Haven Counties

    Contact information

    223 Lewis Rd., New Britain, CT 06053

    http://callthecarpetdoctor.com