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SIRACUSA MOVING & STORAGE- Allied Van Lines

Moving Companies, Storage, Auto Transportation,

About us

Siracusa Moving & Storage has been helping New Britain families and businesses move across town and across the country for more than 25 years. We're proud of the fact that we are a family-owned and operated business with several affiliates nationwide that help us provide our customers with high-quality moving services at affordable prices. We offer packing and unpacking services, appliance connection and disconnects, international services, specialized freight, logistics and planning services. ADDITIONAL PHONES: (860) 225-9144, (860) 246-0812, (860) 776-0008.

Business highlights

46 years of trusted experience

Services we offer

Moving, Logistics, and Related services for: Household goods, special products, office relocations, corporate moves, private COD customers, auto and boat relocations, tradeshow, medical equipment, fitness equipment, and international services

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
13%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.5
responsiveness
4.6
punctuality
4.8
Showing 1-23 of 23 reviews

Patricia H.
01/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved my complete household goods from New Britain Ct to the shore line. I was very pleased with the crew and this move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jay G.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They were booked on the days that we needed them but at least we received a call back from a friendly woman who apologized when informing us.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Penelope Q.
09/2014
1.0
moving companies
  + -1 more
unknown
Description of Work: They did not even bother to return original call!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jane D.
04/2014
5.0
moving companies
  + -1 more
Bob Wells of Siracusa (Allied) was professional in his evaluation and quite complete in his explanations. We chose to use another van line (Nationwide) company because the Siracusa price was 5% higher, using a per pound measure. Siracusa offers free boxes (with a security deposit that is applied to the total move costs). The extra insurance appears to be the same from any van line (driven by regulations). Siracusa is a very large Allied company, with many corporate contracts for moves. That appears to be their strategic focus. We asked them for an estimate because they have a good reputation in Connecticut. Had their price been more competitive, we would not have hesitated to use them.
Description of Work: provided an estimate for moving our household 1,200 miles away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Michael T.
09/2013
5.0
moving companies
  + -1 more
Exceeded all expectations and did a lot of extra prep work to move us. They had the proper number of people. They packed things carefully. They were quick and very professional.
Description of Work: They packed us up and moved us to our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,900

Ram G.
08/2013
1.0
moving companies
  + -1 more
I called them to get a moving quote and try to schedule a date. The woman I spoke to was extremely rude and unhelpful, so much so that I ended the conversation knowing I would not want to do business with this company.
Description of Work: I would never hire them

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


sherry S.
06/2013
5.0
moving companies
  + -1 more
So far everything has been really good. As I've been unpacking, I have seen that some items were damaged. I have processed the claims for the damages and they have been following through with that just fine. In general everything has been satisfactory. The final price was underneath the estimated cost which was a pleasant surprise.
Description of Work: Siracusa did the packing and moving for us from Connecticut to upstate New York.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Diana T.
03/2013
3.0
moving companies
  + -1 more
When it came time for me to finally get my furniture from them. They called and they wanted to charge me almost 50% more to get my furniture back. They had it in storage at that time. They tried to charge it to my credit card without my permission. Fortunately the credit card company didn?t allow it. I was very upset and had the guy who did the estimate call me. I had to wait over the weekend until Monday. At the end, when I talked to this guy, I told him I wanted to talk to the owner of the company. He called me back an hour later and quoted me a price that was about $400 over what I was originally quoted. They said if the weight was lower after the fact I would get money back. After four weeks, I called them because they didn?t call me. The girl in the office said I might have a little bit coming back. They did send me a check for over $200 dollars. The guys that packed up and delivered my stuff were fabulous. The people I had to deal with in the office were not.
Description of Work: They moved me from Connecticut to Florida and stored my furniture for $175 a month.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$3,200

constance H.
02/2013
5.0
moving companies
  + -1 more
The men working for Siracusa were friendly, helpful, professional and efficient. The estimate was more than the actual cost of the move! I would certainly use them again. Their phone staff were also helpful, professional and friendly.
Description of Work: I was moving from one house to another but I was also placing several items in storage so there were two destinations to the move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jonathan B.
01/2013
5.0
moving companies
  + -1 more
Excellent service. Arrived on time (a few minutes early in-fact). All items were handled with care are arrived safely. They put all of our stuff where we wanted them to in our new house. Price was about the same as a couple other quotes we had, but the insurance was much cheaper.
Description of Work: Moved a 2 bedroom home with basement and garage items from New Britain to West Hartford.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Thomas L.
09/2012
1.0
moving companies
  + -1 more
Above comments say it all
Description of Work: Based on their glowing reviews on Angie's List, I called Siracusa last week and set up a move date for next Monday (9/10). They scheduled a representative to come out to our place today to do a survey and provide a quote. I called yesterday around noon to confirm that the rep would be here between 10 and 10:30 a.m. and Kathy confirmed. I took time out of a very busy schedule to come back here and meet the rep. After almost an hour of "no show" i called Kathy to find out when he would be arriving. To my astonishment, she remembered our conversation yesterday and that she confirmed the appointment, but stated that "somehow, your appoinment must have been erased from the calendar!". No effort to get someone out here right away or later this afternoon, just a simple (and very unbelievable) "sorry'! So now I have to try to find a mover who can come in here with only four days notice to do what Siracusa had already committed to doing a week ago. Angry and frustrated doesn't quite explain the way I am feeling about these incompetent and unprofessional people.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Charles C.
05/2012
1.0
moving companies
  + -1 more
Set up an appointment on a specfic date and time for their estimator to come to my home. They never showed up or called. Their business is located 3 miles from my home. Imagine if I had set up a moving date with them.
Description of Work: Set up an appointment on a specfic date and time for their estimator to come to my home. They never showed up or called. Their business is located 3 miles from my home. imagine if I had set up a moving date with them.
Rating CategoryRating out of 5

Octavio D.
03/2012
5.0
moving companies
  + -1 more
Nothing got broken and they moved everything into my new place.
Description of Work: SIRACUSA MOVING & STORAGE moved my things.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
03/2012
5.0
moving companies
  + -1 more
The whole process went very smoothly, no issues. We needed to move contents from an Apt. to storage Facility. All went very well. They also accommodated an extra moving stop on the way. All items were packed/unpackedcarefully. We would definitely use this company again.....highly recommended.
Description of Work: Once again we used Siracusa for a whole apartment move and were absolutely pleased and satisfied with their work. The crew were very professional, friendly, and attentive to all our requests and questions. Very efficient operation,fast, and CAREFUL with the tricky objects that need to be transported.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Natasha A.
02/2012
5.0
moving companies, storage units
  + 0 more
They were fantastic! They packed each room very carefully. They were polite, professional, and just very easy to work with overall. This includes the staff in California, and Connecticut. The delivery was also as painless as the pickup and packing, making sure they were careful and considerate.
Description of Work: They moved us from California to Connecticut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia M.
01/2011
5.0
moving companies
  + -1 more
Movers were punctual, polite, and efficient - no time wasted. Everything was moved safely.
Description of Work: Moved furniture and packed boxes from one house to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Carrie B.
01/2011
5.0
moving companies, storage units
  + 0 more
They were efficient, polite and respectful of the floors. They were very nice to talk to, not intrusive and very helpful.
Description of Work: They packed up and put our belongings in storage in August (there was a 30-day delay between when we needed to leave our old home and when we could move into our new home).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric F.
12/2010
3.0
moving companies
  + -1 more
The movers were punctual and nothing got damaged. However, the head of the move-in team did a very rush job asking where we'd like boxes and items placed in the new apartment (and yes, everything was labeled) and then he disappeared - maybe to unload the truck? The workers actually doing the move-in labor didn't know where to put any of the furniture or boxes, and they moved in the smaller items first. This made unpacking and setting up our new place more time-consuming and disorganized than it should have been.
Description of Work: We hired Sircacusa for a short, interstate move - from one 2-bedroom apartment to another.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$3,000

Jonathan R.
11/2010
5.0
moving companies
  + -1 more
I am in the process of obtaining the services. I used their website to obtain the quote. I don't know if I would recommend at this point of time. I haven't completed the entire process and the back end process is really most important. When they came to provide the quote, they were timely. They met the time requirement they said they were going to. I would use the company for another quote if I was looking to move.
Description of Work: I had a quote from Siracusa Moving & Storage about two weeks ago. The quote was for packing and moving.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Steven G.
07/2010
5.0
moving companies
  + -1 more
see above
Description of Work: We used Siracusa to move our entire house back in August of 2009 and then store our belongings until New Years Eve when we moved into our new house. The price was extremely competitive and the service was outstanding. We had two different moving teams - one for the move out and then one for the move in. All of their employees were extremely professional and took extremely good care of our items. There was nothing broken and the customer service team was there to follow up. The fees were exactly as they quoted and there were no surprises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Stephanie T.
05/2010
5.0
moving companies
  + -1 more
I prearranged movers to unload my Uhaul trailer from another company. Unfortunately they were no-shows, so I came here to Angie's List and found Siracusa. They were able to quickly send someone over - and they did the job in quick order, and were very professional. It was the end of the day, so the dispatcher didn't have to help me out - but he did! Chris (the mover) was super courteous and very professional! The job was finished in under an hour. Siracusa was the highlight in the day!
Description of Work: Small job - moving things from my UHaul trailer and car up to my third floor apt (elevator available).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Marjorie S.
03/2010
5.0
moving companies
  + -1 more
We had a great experience. John Dalton, the moving and storage contractor with Siracusa, was excellent. He took extreme care with belongings, was on time, and did everything he promised. He made a potentially very stressful process run smoothly.
Description of Work: He moved me from Roscoe, Illinois to Enfield, Connecticut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

allen K.
07/2006
3.0
moving companies
  + -1 more
THEY DID DELIVER EVERYTHING BUT IT TOOK THEM A LONG TIME. I THINK THEY OVERCHARGED US WITH THE THINGS THEY SAID THEY STORED. THEY CLAIM TO OF PACKED MORE CONTAINERS THEN THEY ACTUALLY DID SO THAT IS HOW THEY OVERCHARGED US.
Description of Work: WE HAD THEM STORE ANTIQUES AND SOME OF OUR OTHER STUFF AND THEN THEY ALSO HELPED US MOVE WHEN WE BUILT OUR NEW HOME.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

    Contact information

    250 Commerce Cir, New Britain, CT 06051

    www.move-us.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Moving Companies,
    Storage,
    Auto Transportation,
    Motorcycle Service

    FAQ

    SIRACUSA MOVING & STORAGE- Allied Van Lines is currently rated 4.5 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    SIRACUSA MOVING & STORAGE- Allied Van Lines accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, SIRACUSA MOVING & STORAGE- Allied Van Lines offers free project estimates.
    No, SIRACUSA MOVING & STORAGE- Allied Van Lines does not offer eco-friendly accreditations.
    No, SIRACUSA MOVING & STORAGE- Allied Van Lines does not offer a senior discount.
    No, SIRACUSA MOVING & STORAGE- Allied Van Lines does not offer emergency services.
    No, SIRACUSA MOVING & STORAGE- Allied Van Lines does not offer warranties.
    SIRACUSA MOVING & STORAGE- Allied Van Lines offers the following services: Moving, Logistics, and Related services for: Household goods, special products, office relocations, corporate moves, private COD customers, auto and boat relocations, tradeshow, medical equipment, fitness equipment, and international services

    Contact information

    250 Commerce Cir, New Britain, CT 06051

    www.move-us.com

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM