Reviews
1.01 Reviews
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Linda B.
10/2011
heating & air conditioning/hvac
 + -1 moreDue to Hurricane Irene coming through with 7" of rain in one day, I had water in my rubble basement. That shorted the motors in the furnace and water heater. This was the 3rd time in 10 years for this repair, and in the past, repairs for both of the motors never exceeded $500.The work was the same, but this time I tried Thurston for the first time. The bill was 3 times any other repair service for the same work, which took the repairman one trip and an hour and a half of time. I am in the market for a new source of fuel, and I thought Thurston was going to be it, but I simply can't do business with a company which make me feel like a target. Calls to resolve this were entirely unsatisfactory. The person I spoke with expects me to go through all my old repair records in order to prove that his prices are accurate -- as if I need to make more work for myself! I don't need proof that his prices are 3 times higher than the other services I've used. Who in their right mind would spend $700 to repair a water heater? My advice to anyone needing HVAC services is to bypass Thurston Energy, Inc.
Description of Work: Repair and replace water heater parts due to water damage from hurricane damage.
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$700
Contact information
410 Rubber Avenue, Naugatuck, CT 06770
http://www.thurstonoil.comLicensing
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Service Categories
Heating and Air Conditioning
FAQ
Thurston Energy Incorporated is currently rated 1 overall out of 5.
No, Thurston Energy Incorporated does not offer free project estimates.
No, Thurston Energy Incorporated does not offer eco-friendly accreditations.
No, Thurston Energy Incorporated does not offer a senior discount.
No, Thurston Energy Incorporated does not offer emergency services.
No, Thurston Energy Incorporated does not offer warranties.
Contact information
410 Rubber Avenue, Naugatuck, CT 06770
http://www.thurstonoil.com