HJ Smith Inc

Always been fine and very good.

H.J. Smith were highly professional and competent in all areas: a detailed proposal, coordinating permits with town officials and the fire marshall, communicating via email and telephone, completing the installation on time. I recommend them highly.

Joel the plumber was efficient and professional. H.J. Smith will be my plumber from now on!

I called and left a message. They never called back, but a few weeks later they just showed up to do the job. They repaired toilet, but a month or two later it began to leak again. I called them and this time they called back promptly and came out same day to do the job. I was surprised when shortly thereafter I received a second bill. When I questioned it, they said the second problem was unrelated to the first one. Maybe so (how would I know?), but you hate it when this sort of thing happens.

Exceeded expectations and we will always call HJ Smith from now on

He's been in biz for a long time, and most probably knows his stuff inside and out. But connecting with him has been hard. He made his nest and doesn't have to pursue a client customer as would a young company. So I've been waiting for him to call back and he's been waiting for me to call him back. I'm a full time professional, with young kids, one of which is on the swim team (taking 3 nights a week and Saturdays), as well we moved our bodies and essentials into a new home, as was described to Mr. Smith. Many of our belongings are in boxes or in the old house. We are in a state of mixed up "Mom where's my socks?!" and I don't have the time to do follow up phone calls. I would like to call, place a service call to evaluate my needs and then sit back and have the company perform the work with me in-the-know. So, I'm still pursuing Mr. Smith on the phone... to get the specs for the unit, choose it as per my water sample I gave to him end of December. He still hasn't decided which unit to purchase. Do I pursue or go somewhere else? It's February and we're going through cases of bottled water like crazy! Where is the perk in having a well? I don't know. But to be sure, I'll update this post on whether Mr. Smith comes through and the outcome.

I don?t remember how much we spent with them but they have done our furnace and with that a lot of other stuff. We live in a fairly old house. They replaced all the old valves that are needed to turn off the water around the house. They put in a valve so that I could turn off the water to my washer when not in use. They replaced the rubber hoses with metal ones which are less likely to give out. They do terrific work. They stand behind all their work. They have good people. I cannot say enough good things about them. Having plumbing work done is expensive but we have never found them to be expensive. Their prices are all very reasonable. We will definitely use this company in the future. They are the only ones who do plumbing work for us.

They were very professional and did a top notch job. They were very good with the follow up; they just came back did the some stuff that needed work. They have been there for a long time. I would recommend them in a heart beat. I would use them again in future.