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B & H Bugbee Plumbing & Heating

Plumbing, Water Heaters

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-9 of 9 reviews

Rocco M.
04/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Fixed frozen pipe in crawl space. Went very well given the lack of space to get at the problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350.09

Karen M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Plumbing fixes and updates to bathrooms and kitchen including installation of new faucets and correction of some leaks, etc. They were truly exceptional to work with, had extensive knowledge of the new faucets and, in my opinion, were above and beyond with their capabilities - even making it possible to install a new faucet in a very old sink! This company was recommended to me by a close friend and I would not hesitate to recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill L.
10/2013
5.0
plumbing
  + -1 more
They were right on time and called the day before to confirm the appt. the work was done quickly on the sink. They suggested that the mixing valve was not necessary saving me hundred end of dollars? By simply changing the temp controls the water temp was changed.
Description of Work: They fixed the j piping in my sink and looked at the old mixing valve on the hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann-Marie D.
02/2013
5.0
plumbing
  + -1 more
I used Bugbee once before to replace a toilet. They told me which toilet to buy (I did not want to pay for a name brand but wanted a quality toilet) given the flow issues with my plumbing and they installed it promptly with no mess. I called them again when I needed to obtain and install a gas stove on an emergency basis right before Thanksgiving. They came out to disconnect the old stove and right back the next day to connect the new one. They also installed my garbage disposal at the same time. The guys are clean, neat and never messy. My neighbor used them to run the plumbing in her new addition and another neighbor used them also. We are all very satisfied.
Description of Work: They disconnected the old stove and installed a new stove on short notice right before Thanksgiving. They also installed a garbage disposal and new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David B.
02/2013
5.0
plumbing
  + -1 more
They replaced the garbage disposal unit and fixed the toilet. They were fast, knowledgeable, and charged only 1/2 of a competitor's estimate. Would use them again.
Description of Work: Great Job at 1/2 the Cost
Rating CategoryRating out of 5
Yes, I recommend this pro
$420

Paula L.
03/2012
5.0
plumbing
  + -1 more
Awesome. They got back to me initially within one day to schedule something. When they came over, they did the job, were quick and neat.
Description of Work: They fixed some leaks in the basement, replaced a defective garbage disposal, and fixed a seized up faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Daniel P.
01/2012
5.0
plumbing, water heater repair
  + 0 more
I had called another plumbing company in the past for any problems. It took them about 3 days for them to get in touch with me. The other day, I called them again for help this time. Several hours went by before they could contact me so I called Angie's List. I chose Band H as they were closest to me. I was told the owner would call me shortly. Within 5 minutes, the owner called me and set up the appointment and showed up in 10 minutes. The owner was able to diagnose the problem as a leaking water heater. He immediately got on the phone and asked his supplier if he had a water tank available. The supplier said that he would be able to have the new tank to my home within an hour. While waiting for the new tank, Band H unhooked the other tank and the supplier showed up within the hour he promised. They then installed the new tank and swept up the water. So I had my call answered and a new water heater installed within 3 hours. The gentleman were very polite and courteous. They made sure I understood how to maintain my new tank. Overall, they left with a very happy customer.
Description of Work: B & H Bugbee Plumbing replaced my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne H.
09/2011
5.0
water heater repair, plumbing
  + 0 more
Very well. They returned my call immediately; (it was not an emergency) they were on my doorstep within 2 business days and that was because my phone was put of order.They came in, sized up the problem and the fix. Then they did the repair and installed a new toilet.
Description of Work: They replaced a toilet and flange

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Jeanne H.
03/2011
5.0
water heater repair
  + -1 more
They have done other things before for me. They are very nice. I trust them enough to leave them alone in my home. They have been very professional and they got the job done. They are there if I need them in an emergency. They are just reliable and they do a decent job. They are expensive, but I don't mind paying for good work.
Description of Work: B & H Bugbee Plumbing & Heating put in a new hot water tank about three or four years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    19 Coburn Ave, Mystic, CT 06355


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    B & H Bugbee Plumbing & Heating is currently rated 4.9 overall out of 5.
    No, B & H Bugbee Plumbing & Heating does not offer free project estimates.
    No, B & H Bugbee Plumbing & Heating does not offer eco-friendly accreditations.
    No, B & H Bugbee Plumbing & Heating does not offer a senior discount.
    No, B & H Bugbee Plumbing & Heating does not offer emergency services.
    No, B & H Bugbee Plumbing & Heating does not offer warranties.

    Contact information

    19 Coburn Ave, Mystic, CT 06355