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Pools Plus LLC

Pool and Spa Service, Pool Sales Construction and Installation

About us

Pools Plus is a Full service company that also has a retail store that can meet all the consumers chemical and DIY part needs.

Business highlights

21 years of trusted experience

Services we offer

Pool Opening, Filter installation, Pump installation, Heater installation, Liner Replacement, any type of pool construction, Power washing, Above Ground builds, Weekly Maintenance, Service calls, Re-Plastering, and Pool Closings

Services we don't offer

Spa Servicing

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

3.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
20%
3
20%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.6
value
3.8
professionalism
2.8
responsiveness
2.2
punctuality
2.2
Showing 1-5 of 5 reviews

Gina G.
01/2015
5.0
pool cleaners
  + -1 more
They were very good. I haven't had any issues. They were very responsive. Scheduling was easy.
Description of Work: They opened and closed my pool as well as did maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Jason P.
07/2013
1.0
pool cleaners
  + -1 more
They send their guys out to clean our pool on Friday and begin looking into the leaks. They don't fix all the leaks and leave the pool in a state where the filter cannot be used at all (spewing water everywhere when turned on). The pool was not completely cleaned and while they were here they broke a railing and two solar lights. They were also very unprofessional and rude. They were supposed to come back the next day and never showed up. When you call them you sometimes get a rude guy, sometimes get an answering machine, and sometimes get an answering machine that doesn't even let you leave a message. I finally get in touch with someone on Sunday (a day after they were supposed to come back) and they said they would come on Tuesday (3 days after schedule) and that they would be there at noon. I call them at 12:30 today asking where they are and they said, "He is stuck at a job and you are next on the list". I was frustrated at this point and it should have been obvious to them. I said, "This is getting ridiculous, my pool is still leaking and is unusable right now, what am I supposed to do?". They simply reply, "I don't know what to tell you". Completely rude and unprofessional people. DO NOT HIRE THEM! They deserve to go out of business.
Description of Work: They cleaned our pool and fixed leaks

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

Martha S.
11/2012
4.0
pool cleaners
  + -1 more
They were convenient and the quality of work was good. The people seemed to know what they were doing. However, they were not as inexpensive as some other companies and they were not that responsive.
Description of Work: We have used Pools Plus Llc for buying chemicals and pool services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Joan R.
08/2011
2.0
pool cleaners
  + -1 more
This pool company helped be out in that he cleaned the pool. He promised to come back in two days and finish the job. I asked if I could be on his weekly list for cleaning. He said he could come every week. He was very nice ,however, I never heard from him again. If it weren't for Angies list I would have canceled the pool company that is now cleaning the pool.
Description of Work: This company had a "C" rating so it was my second choice. However, they came out the same day I called and promised they would come and do all the work . On the report I read it said they were unreliable and didn't show up when they promised. (Thank you Angies List) He said he would come back in two days. Because of what I read I decided not to cancel the other pool company. I haven't heard form this pool company again. They never called and never came back.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Paul C.
03/2011
3.0
pool cleaners
  + -1 more
May or may not show up.
Description of Work: Will show up when they want. Consistently does not arrive at appointments scheduled. Poor response

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$350

    Contact information

    401 Monroe Tpke, MONROE, CT 06468


    Service hours

    Sunday:
    9:00 AM - 1:00 PM
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Pools Plus LLC is currently rated 3 overall out of 5.

    Sunday: 9:00 AM - 1:00 PM

    Monday: 8:30 AM - 7:00 PM

    Tuesday: 8:30 AM - 7:00 PM

    Wednesday: 8:30 AM - 7:00 PM

    Thursday: 8:30 AM - 7:00 PM

    Friday: 8:30 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Pools Plus LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Pools Plus LLC offers free project estimates.
    No, Pools Plus LLC does not offer eco-friendly accreditations.
    No, Pools Plus LLC does not offer a senior discount.
    No, Pools Plus LLC does not offer emergency services.
    No, Pools Plus LLC does not offer warranties.
    Pools Plus LLC offers the following services: Pool Opening, Filter installation, Pump installation, Heater installation, Liner Replacement, any type of pool construction, Power washing, Above Ground builds, Weekly Maintenance, Service calls, Re-Plastering, and Pool Closings
    Spa Servicing

    Contact information

    401 Monroe Tpke, MONROE, CT 06468


    Service hours

    Sunday:
    9:00 AM - 1:00 PM
    Monday:
    8:30 AM - 7:00 PM
    Tuesday:
    8:30 AM - 7:00 PM
    Wednesday:
    8:30 AM - 7:00 PM
    Thursday:
    8:30 AM - 7:00 PM
    Friday:
    8:30 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM