Description of Work: Same day for a septic tank emergency- very professional & knowledgeable. They have my business from now on!
Rating Category
Rating out of 5
Yes, I recommend this pro
Jan E.
07/2016
5.0
septic tank
 + -1 more
Mondo did an outstanding job.! When other companies said to replace the septic system only after a cursory look, Mondo took the time to excavate the system to identify the real problems. Worked on the system for 3 days - excavated entire system, removed all roots, replaced damaged pipes and updated drawings to match the actual system. Bruce was there to explain all the work, and his workman and office provided excellent service! At end, refilled holes,seeded grass and covered with hay. Wonderful to deal with and would highly recommend.
Description of Work: Repaired septic system which was full of roots
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff T.
01/2012
2.0
septic tank
 + -1 more
I was very disappointed with Mundo's lack of urgency and responsiveness. I would not recommend calling them in a situation that is time-sensitive.
Description of Work: I called Mundo Septic Service for assistance/repair when my septic tank pump alarm signaled a pump failure, a situation I believed to be urgent. I was told someone would call back. After 4 hours waiting, I received no call. When I called back I was told it might not be until late in the day for a return call let alone actual service -- not what I wanted to hear with the potential for a sewage backup. I explained my unease with the situation to the person on the phone, who offered no alternative but to wait until "they" returned for the day. At that point, I decide to call another service that would understand the urgency of the situation, be able to help me understand what the implications of my situation were and promptly assist me.
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Service Categories
Septic Systems
FAQ
Bruce C Mondo Septic Service Inc is currently rated 4.7 overall out of 5.
No, Bruce C Mondo Septic Service Inc does not offer free project estimates.
No, Bruce C Mondo Septic Service Inc does not offer eco-friendly accreditations.
No, Bruce C Mondo Septic Service Inc does not offer a senior discount.
No, Bruce C Mondo Septic Service Inc does not offer emergency services.
No, Bruce C Mondo Septic Service Inc does not offer warranties.
Bruce C Mondo Septic Service Inc offers the following services: Demolition Contractors,Septic Tank & System Cleaning