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Russell Building & Remodeling LLC

Kitchen and Bath Remodeling, General Remodeling, Plumbing,

About us

Russell Building & Remodeling LLC has been satisfying our customers since 1988. We value old time ethics as well as a one on one relationship that you just don't find today with the big box stores or the mega sized home improvement companies. Visit us at RussellBuilding.com to learn what makes us different and find our current online specials.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Complete kitchen and bath remodeling, additions, finished basements, all interior trim, full electric and plumbing.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.031 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 31 reviews

Eileen L.
03/2020
5.0
home remodeling, doors
  + 0 more
Our experience with John was outstanding! We hired him first to do a gut remodel of our bathroom and couldn't be happier with how it turned out. When he came to do our estimate, he took the time to talk through the project with us, take measurements and make notes. His written quote was thorough and professional. He showed up when he said he would, worked hard all day and cleaned up the space every night before he left. When we encountered problem areas, he explained all our options and was honest when we asked "what's the right way to do it?" Communication throughout the project was outstanding.When the bathroom was finished, we asked him back to take care of replacing all the interior room and closet doors in the house. No small feat in this house. The doors were all different sizes, hinges were not uniform in size etc. John took the time to measure and make sure everything was ordered and installed properly. We have several other projects we will need to do in this house over the next couple of years and we are looking forward to having John back to do them for us.
Description of Work: Complete Gut and Remodel of Main Family Bathroom and replacement of all interior doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
03/2020
5.0
home remodeling
  + -1 more
I can't thank John Russell enough what a outstanding job he did on our bathroom. Our house is 95 years old and was last updated in early 1970. John from the very start explained issues we would run into with the house leaning and walls that by todays standards are no longer up to code. John had a very hard job with just trying to get supplies up the steep narrow stairs and sometimes he needed to bring them in via the bedroom windows. John was on time, on budget and respected our property as if it was his own. We turned our keys over to John and what a beautiful job he did. John from the very start communicated what supplies we needed and he stayed at the house for deliveries to make sure everything was correct. John was flexible with our schedules and other contractors in the house at the time. Every time we visited the house it was broom clean and tools and parts were all neatly organized. John is a very friendly and easy going person that reassured us that he would correct other contractors mistakes that we had found. I wish I could give John 100 stars because both my wife and I are so pleased with his work. We have many more projects for the house and are looking forward to working with John again in the near future. From the bottom of our hearts thank you John Russell we love our bathroom!!
Description of Work: Entire bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Maureen G.
02/2019
5.0
contractors, ceramic tile, drywall, plumbing, replacement windows, home remodeling
  + 4 more
This is the second bathroom project this contractor completed for us (gutting each to studs and creating bright, new spaces). Trusted plumber/electricians were brought in as needed. John is a pleasure to work with, devoted to completion of your job in a timely manner, and guides you along as you select, order, and await your tile, fixtures and such, We love our new bathrooms and highly recommend this company.
Description of Work: Remodel Bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Building & Remodeling LLC
Thank You, [Member Name Removed]. It was such pleasure to work for you again. Let me know if there is anything I can do for you in the future.

Bob J.
10/2018
5.0
contractors, ceramic tile, drywall, plumbing, remodeling, siding, replacement windows, home remodeling
  + 6 more
We are very happy with the result. John Russell was a pleasure to work with from the initial interview through a sometimes unexpected build to the final inspection. There were problems with delivery of materials (specifically the bathtub) but John cheerfully worked with us and helped us get through the delay. Whenever something unexpected came up, he solved the problem. And even with the issues the project was completed on time and is of high quality. We are very happy with the final result and would recommend Russell Construction to anyone who has a project and wants excellent work.
Description of Work: Bathroom remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald D.
10/2018
5.0
drywall, plumbing, home remodeling
  + 1 more
We needed a complete bathroom renovation - walls, ceiling, floor, tub, sink and toilet. John provided a very detailed estimate and timeline upfront so we knew exactly what to expect. His communication throughout the project was excellent. We have an older home so there were "surprises" along the way, but John proved to be a great problem-solver and we always felt confident that the job was being done right. At the end of each day he took extra time to make sure that everything was kept clean. John was always available to answers questions and make suggestions on fixtures, tile, etc. His knowledge and experience is invaluable.
Description of Work: Bathroom Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Colleen R.
09/2017
5.0
contractors, plumbing, remodeling, home remodeling, doors
  + 3 more
Mr. Russell's initial response and written estimate were achieved in a timely and professional manner. It took some time to begin the actual work due to scheduling issues. Mr. Russell always arrived on time, worked dilligently and completed the work as scheduled. He gave sound advice on our flooring issues and we trusted his professional expertise. It was challenging work due to the restrictive space and age of our house. The finished results were excellent and we would definitely hire him again.
Description of Work: Renovation of the small guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Building & Remodeling LLC
Thank you [Member Name Removed]. I hope you and Nigel are well. I use the before and after photos of your project quite often when meeting with potential clients. The difference is dramatic as you know. Let me know if there is anything I can do for you in the future and Thanks Again.

lynn W.
11/2016
5.0
remodeling
  + -1 more
John was the general contractor in charge of the renovation of my master bathroom. The entire bathroom was gutted, with walls moved and the toilet relocated. The shower was completely tiled with subway tile and a teak seat installed. John hung the lighting fixtures, replaced the mirror and tiled the floor. The walls were primed and painted. I couldn't be happier with my experience with John and his professionalism. He showed up everyday on time and always cleaned up the mess before leaving. Any changes that I suggested were completed to my satisfaction. I was so pleased that I am now hiring him to redo my half bath.
Description of Work: John remodeled my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Valerie J.
09/2016
5.0
ceramic tile, drywall, home remodeling
  + 1 more
Beautiful job! I couldn't be more pleased. John was there everyday and on-time. He explained what would be happening as the project went along... communicating via phone, text or in-person. When my tile order fell through late in the project he saved the day by putting me in touch with a tile vendor who helped me out in a pinch. Cost for his services were competitive. Beautiful workmanship. Highly recommend Russell Building and Remodeling and would definitely use him again.
Description of Work: Full bathroom remodel. Bathroom was pretty much gutted and had new walls, floors, window, tiling installed. Tub was removed and replaced with walk-in shower. All new fixtures, cabinetry and installation of exhaust light/fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Russell Building & Remodeling LLC
Thanks for the nice reveiw. You did a great job selecting your finishes and it was a pleaaure to work with you. Let me know if there is anything else I can do for you. Thanks Again [Member Name Removed]..

Stewart P.
08/2016
5.0
home remodeling
  + -1 more
It went perfectly. I had enormous expectations for John Russell based on his reviews here and he vastly exceeded them. The bathroom looks fantastic and the project came in on budget. John's favorite saying is "a clean job is a happy job," and each day my house was cleaner when he left than it had been in the morning. When John's tile subcontractor was doing the tiling, John came in every day to inspect the work and make sure that my house was up to his exacting cleanliness standards.
Description of Work: A complete renovation of my master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Daniel H.
07/2016
5.0
ceramic tile, drywall, plumbing, remodeling, home remodeling
  + 3 more
Excellent! John is a pleasure to work with. This is our first house and it was our first renovation, so we really knew nothing. John was helpful and patient as we figured out what we wanted. He was great about helping us build a schedule, figuring out how long the job would take and letting us know when he would be available. The communication was always great. Demolition started when he said it would. Work areas were always cleaned up at the end of the day, tools put away / grouped together, nothing ever left half-done. The shenanigans, as such, were always my doing - mirror backordered, cabinets wrong size, vent fan indecision, washer/dryer delivery snafus, etc. John does most of the work, but will call in an electrician or plumber when necessary. Even though this was a small job, there were plenty of challenges that John had to solve on the spot. Six months later I am still impressed with his engineering skill and still really happy with the solutions he came up with. When you do projects like this, sometimes there are surprises where you just have to accept that the project won't turn out the way you envisioned at the start. With John, there were no surprises, he worked through the tough problems, always involved us when there was a question and he delivered a result that exceeded what I'd hoped for at the start. Also, John and his electrician fixed a minor electrical situation for the kitchen that only became apparent after he'd taken the bathroom drywall down. Approximate cost cited is just for John's work, it doesn't include the cost of washer/dryer/cabinets/vanity/toilet/tile, etc.
Description of Work: Completely gut and rebuild of a bathroom/laundry. Tile, toilet, drywall, paint, vanity, mirror, new washer/dryer, vent fan, lights and laundry cabinets. Previous remodel job by previous owner left much to be desired, even left some dangerous electrical work left behind. There was a central air duct that had been routed under the vanity and then later blocked off. Madness! John took it all the way down to the concrete, studs and joists and built us a bathroom that we can hide out in while we fret about all the OTHER problems in our fixer-upper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Russell Building & Remodeling LLC
Hi [Member Name Removed], Thank you for the review. Both you and [Member Name Removed] were a pleasure to work with and I look forward to working with you again. Thanks for the referral. Unfortunately the timing didnt work out.

Marilyn B.
07/2016
5.0
home remodeling
  + -1 more
This project went smoothly from start to finish - he picked up the tile that I had picked out had excellent plumber and tile guy - everything was done in a timely and NEAT fashion. I can't say enough about the craftsmanship. Everyone that has seen the bathroom ooos and aaahs over it. I just recommended him to a very close friend who has been admiring my bathroom. I will definitely be using John again and would highly recommend him. If you could give a A+ that is what he would get - definitely a "10"
Description of Work: John completely remodeled by down stairs bathroom - changed out a tub for an oversize shower/ plumbing/ tile work/ installed shower seat and shower doors, painted etc. Came up with some good ideas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Russell Building & Remodeling LLC
Hi [Member Name Removed], Thank you so much for the wonderful review. Everyone that sees the finished bath comments on how tasteful your material choices are. Thanks also for recommending me to do Lynns project.

Grace T.
06/2016
5.0
home remodeling
  + -1 more
He completely remodeled my kitchen and did all the work himself except for electric and most of the plumbing. He brought in trusted professionals for that. He was neat and cleaned up each day. He then completely remodeled my bathroom and fixed ALL the problems that other people had caused or not fixed when working on very problematic tub.
Description of Work: I used John to remodel my kitchen first in October 2015. He is prompt, responsive and a perfectionist. I have had some previously bad experiences,but he exceeded my expectations. I was so happy I had him remodel my bathroom in April 2016. I would recommend him without exception. He is probably not the cheapest estimate you will get, but he is also not the most expensive. However, he is worth every cent. He will not leave any part of your job incomplete and when he is working on your job, you are his priority. I would utilize his services again without even trying anyone else at this point. Grace T.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Linda B.
01/2016
5.0
remodeling, home remodeling, plumbing
  + 1 more
My main bath needed a complete renovation,walls, insulation,floor,tub,sink and toilet. The plumbing and electirical were a mess,but John and his plumber and electrician saved the day. John was on time every day and cleaned up before leaving. He explained everything clearly and gave me great suggestions. I plan on hiring him in the spring for another job. I would recommend him to my friends and neigbors. A job well done!
Description of Work: complete remodel of bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Russell Building & Remodeling LLC
Hi [Member Name Removed], Thank you so much for the kind review. I really appreciate it. It was such a pleasure to work with you and I really look forward to helping you out with the first floor bathroom floor. I'll be in touch soon. Thanks Again, John

Grace T.
11/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
It went extremely well. I am completely satisfied.
Description of Work: John did all of the work himself except for the plumber and electrician, and he brought both of them in. They were also great! I have had many bad experiences with contractors and handymen and John is the best experience I have ever had. I will use him again in a second and in fact after my kitchen re-model I am asking him for a price to re-do my bathroom. He was extremely punctual and honest. He was always at my home when he said he would be. Whenever I called him or texted him he responded either immediately or sometime that day if he was working somewhere else. He slated dedicated time to my kitchen remodel and was not leaving after an hour or so to go do someone else's job. He was very professional and pleasant and an extremely hard worker. I cannot recommend him more highly. He completed the project in the time he had projected for the job. I am very happy with my new kitchen and so happy I went with my gut this time and hired John. You will not be sorry if you hire him to do a job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Russell Building & Remodeling LLC
Thank you so much [Member Name Removed]! I really appreciate the great review. It was such a pleasure to work with you also and I look forward to working with you again. I'll get the bath quote to you as soon as I can. Till then thanks again.

Lisa D.
09/2015
5.0
contractors, decks, remodeling, siding
  + 2 more
This is a very reliable and skilled contractor. He is prompt, prepared, innovative in solutions for an old house like mine, and very precise in his work. His prices are fair, and I feel I am getting a top-notch carpenter for a very good price. I have called him to fix windows that are older than most, and he found a solution with very little trouble. I would recommend Russell Remodeling for any job in or outside the home. His work is flawless. As an added bonus, this contractor leaves the job site cleaner than when he arrived. And I trust him enough to leave him alone in my home working.
Description of Work: This trip out, Russell Remodeling fit and installed a screen door. John also removed an old in-wall air conditioner, insulated and filled the hole, devised a solution to conceal the repair work from inside the house, and fit siding to match on the outside. Previously, I've asked Russell Remodeling to demolish an old deck, resize the deck, install TREX and vinyl railings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew B.
07/2015
5.0
home remodeling
  + -1 more
Excellent experience. John was a professional from the beginning. Respectful, punctual and very knowledgable. Had excellent recommendations about choices (fixtures,finishes) perfect timing of remodel (only bathroom in my condo) Finished before promised. Would definitely recommend him for any and all work- I have several more jobs for him.
Description of Work: Complete remodel of bathroom in my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Russell Building & Remodeling LLC
Hey [member name removed], Thank you very much for your review. I really appreciate it and look forward to the upcoming projects when the time is right for you. Till then enjoy the new bath. It was a please working with you. John,

Diana L.
06/2015
5.0
doors, remodeling, home remodeling, plumbing
  + 2 more
I found John very professional and thorough. He was on time, courteous, and kept the work area clean. I found his estimate to be reasonable; offered a contract with explanation of what needed to be done along with a payment schedule. I was kept informed and updated as the project went along. John cares about the job he does and is a pleasure to work with. I was very pleased with the work done and would definitely recommend him. I
Description of Work: Updated master bath; replaced vanity, lighting,,new sinks and faucets. Removed existing tile floor and installed new tile floor and tiled around tub and above shower. The ceiling was patched and taped,base and door trim removed and replaced, wallpaper removed and walls painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Melodie M.
04/2015
5.0
ceramic tile, remodeling, home remodeling, plumbing
  + 2 more
John showed up on time as scheduled and he and his associates were a pleasure to work with. The process from quote to contract through construction to completion was smooth (other than my own faux pas of not having the shower shelves when needed). He took that in stride and we rescheduled completion when my shelves were ready. John had to make adjustments for my tub; cutting the floor and replacing a joist, leveling it on a not-so-level 60 year old floor, rebuilding a wall corner and straightening and relocating plumbing pipes, all complications unforeseen at the beginning. John and his associates were professional, clean, polite, trustworthy, extremely knowledgeable and skilled. I was on-site throughout the remodel and would check in as work progressed. He didn't cut any corners, and in fact went out of his way to explain some of the corrections/improvements that he felt needed to be made for quality work. He had quite a few "surprises" along the way, but quickly resolved them all, conferring with me and keeping me aware of progress and involved in decisions. My new bath and shower alcove is solid and beautifully done. My plumbing issues have been corrected and I have a new finished wall and corner edge. The tile work is wonderful. John aims for perfection even when perfection just isn't attainable; getting as close as possible. Being a single woman, it's imperative that I find honest and professional tradesmen when I need work done. John Russell and his associates are now on that list. He treated my small project with the same importance and professionalism as that I would expect to be reserved for a much larger project. I highly recommend Russell Building & Remodeling and will gladly work with John again on my next project.
Description of Work: Tore out the old bathtub, surround, and some of the outside wall. Fixed plumbing issues, put in new tub, cement board, insulation on outside wall, 12X12 tile, bullnose, marble shelves and a new wall corner and plumbed new fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

David S.
03/2015
5.0
remodeling, home remodeling, plumbing
  + 1 more
John Russel gave us a time schedule for starting and finishing the work. John was on the job every day with other craftsmen and finish the work as schedule. Ever day the area was cleared up, all building material removed, no tools laying around no dust. We are more than pleased with our new bathroom, as are those who visit us and need to use the area. My wife and I would recommended, you give John Russell a call, Have him look over your project, and he will get you a approximate cost. If you decide to go ahead with Johns work. He will write out a contract that cover the work to be done and a payment scheduled, so everything is cover in writing.
Description of Work: Russel Building and Remodeling completely removed our old bathroom in basement area. and installed a new full size bathroom with all the fixtures, including walls, flooring, ceiling, painting, the plumbing and electrical. Plus removed all building materials as needed. Keeping the area clean all the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joana H.
01/2015
5.0
home remodeling
  + -1 more
I have been a homeowner for over 40 years and have engaged in dozens of home improvement projects, with varying degrees of success, to 3 different homes during those years. My most recent project was a complete main bath remodel with conversion from tub to walk-in shower and the results are absolutely perfect. As was the entire experience. And John Russell is the reason. From his first visit to assess the job to his last day of work, the project proceeded without a single issue. He promptly responded to my request for an estimate, took the time to understand what we were trying to achieve, offered suggestions to improve our plan, and provided a fair written estimate within a few days. The final contract detailed the work to be done with start and completion dates and left no unanswered questions. The entire room was gutted to the studs, radiant heat was installed under the floor tile, the walk-in shower was tiled with mosaic on the floor and subway on the walls with mosaic accent bands, a heat/vent/light unit was installed in the ceiling and all new fixtures and accessories were installed. And absolutely everything that John did was evidence of his outstanding skill and workmanship. He was especially sensitive to creating a room that was a safe environment for me, as I ?age in place?, and also a room that functioned well for my disabled son. I always knew what to expect with John. He started the project on the contracted day. He would always arrive when he said he would and let me know what he planned to complete that day. He would take care to protect the adjacent rooms from the usual construction affects and always left the work area protected (from 3 cats) and the entire house clean at the end of the day. He worked on my project consistently ? never leaving to jump to other jobs. And completed the job exactly when he said he would. I could never have expected more of a commitment. From the first day that I met him to his last day on the job, John has been a joy to work with. His workmanship is second to none ? he is a true craftsman.
Description of Work: Complete main bath remodel with conversion from tub to walk-in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Russell Building & Remodeling LLC
Thank you so much for your kind review. It was such a pleasure working for you. You made me feel like family and I really look forward to working with you again on the other projects we discussed. Enjoy your new bathroom and until next time, Thanks Again, John

Frederick R.
12/2014
5.0
drywall, remodeling, home remodeling, plumbing
  + 2 more
I had my new kitchen designed by one of the big home improvement centers and bought the cabinets and countertop there also. The plan was to have their installer do all the work, however it took almost four weeks just to get the final quote from them. I saw that as a bad sign and decided to look for someone else. I found John Russell on Angie's List and gave him a call. He came to look at the job the next day and I received a quote 2 or 3 days after that. I was impressed with him, his knowledge of the job to be done and how quickly he responded to my request. As a result, I called him to let him know I wanted him to do the work. He said he had a cancellation and would be able to start work the following Monday. He did start that Monday and I've never regretted my decision to hire him. My home is quite old and as a result several unexpected issues popped up during the installation. John was always able to overcome them and still keep on schedule. In fact, John was finished with the install in about the same time the other installer took to just quote the job. At the end of each day the work area was either swept clean or vacuumed. John's plumber and electrician were also excellent. I was very impressed with everything that was done from start to finish and would not hesitate to hire John again.
Description of Work: Complete kitchen remodeling that included new cabinets, ceiling, lighting, flooring, plumbing, wall repair and electrical upgrade. There was also a granite countertop but that was installed by the manufacturer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Michael R.
05/2014
5.0
remodeling, home remodeling, plumbing
  + 1 more
He worked fast and was very neat always with a positive can do outlook on the job, I would hire him again a really nice guy who does a really good job, a real professional.
Description of Work: I needed a complete rebuild of my bathroom after a friend I hired did a lousy job. Wall, floor, new shower unit all associated plumbing, reinstall vanity, lighting, mirror, wall cabinet. I live in an old condominium basic construction of bathroom was flimsy. John gave me estimate was very polite and knowlegible, I liked his attitude and did not get any more quotes. His plumber was excellent and helper he had the first day was very good,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,850

Response from Russell Building & Remodeling LLC
Thanks for the review [member name removed] and thanks for the opportunity to correct the issues that you were left with by the other contractor. Unfortunately this is something I see all the time. It was a pleasure to meet both you and [member name removed]. I hope she is feeling better.

Timothy P O.
05/2014
5.0
home remodeling
  + -1 more
I wanted a new kitchen and ended up buying all the pieces at a major retailer. I had to find an installation contractor myself. I didn't use Angie's list at the time. I'd spent quite a bit on the cabinets and granite counter top and wanted it done right. I looked in the phone book and asked around if anybody knew of somebody good. Russell's name kept turning up. So I got 3 prices including Russell's. Russell's wasn't the cheapest but he was able to point out issues that the others didn't, I felt most comfortable with him so I went with him. Man was I glad I did. They were on time and onsite every time they were scheduled, no hassles no excuses. Very professional and kept as clean as possible. When it came time for the granite counter top they showed up even though they weren't scheduled. I didn't know but the cabinets have to be DEAD LEVEL for the granite counter top and sure enough, the counter top guys said it was and exceptional job and put the top on no problem. I work in the construction industry and I know that poor planing creates problems and bad results, Not this time and I believe it was Russell that was the key.
Description of Work: Kitchen Rebuild

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Russell Building & Remodeling LLC
Thank you so much for the nice review. It was a pleasure working with you Tim. You did a fantastic job with your material selections. Everything ties together very nicely. I look forward to helping you in the future with the next projects on your list. Thanks Again, John

Meredith I.
03/2014
5.0
home remodeling
  + -1 more
John Russell came over to my house and carefully explained what he could do to fix the damages created by the contractor before him. I am new to these projects and John educated me on the steps and things to look for when you are planning any project, large or small & in looking to hire the "right person/company for the job". He wasn't at my house just for the business, he carefully explained all the steps and what to look for when hiring a "great" contractor. We are thankful that we met John Russell; He offered a sample contract, had prices laid out, offered to stay in contact, and came with pictures and references. In addition, he wrote me a letter offering his professional opinion, assessing the damages and things that were just installed or done wrong/incorrectly by the previous contractor. I needed this letter to bring "this guy" to small claims. I asked John to write this letter, he accepted and sent it to me in just a few days. You just don't find people who do this for others anymore; John gets and A+ for customer services skills in our book! I HIGHLY recommend John Russell, he is a TRUE PROFESSIONAL! I am thankful also that we became members of Angie's List. A simple membership could have saved me thousands.
Description of Work: I did not end up having John Russell do actual work in my home. In my circumstance I had fallen victim to a very bad bathroom remodel project gone terribly wrong. First I need to handle/deal with this huge mess and then I can recoup the $ lost to begin the project(s) we need done in my home, spec. to fix the bathroom/damages done. However I did want to offer my opinion; I would HIGHLY recommend using John Russell as a contractor:) He heard my story, he was kind, caring most importantly caring and understanding of hearing what we had to say and show him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Russell Building & Remodeling LLC
Hi [removed member name], Thank you so much for your kind words. I really appreciate the review. Unfortunately yours is not an uncommon story in this industry. I see it all the time. Whether it's inexperience or a lack of morals or ethics it's a shame when good people get bit. Please let me know if there is anything I can do for you in the future and the very best of luck recouping the money rightfully owed to you from your previous contractor. I actually use the pictures I took of your project as well as others to warn potential clients of what's out there. Thanks Again, John

michele R.
12/2013
5.0
home remodeling
  + -1 more
The job went great. John was prompt, explained everything, left the work area neat and clean everyday.came when he said and finished when he said he would.
Description of Work: completely gutted bathroom and put in new shower,floor,vanity,toilet,painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500
    • 1(current)
    • 2

Contact information

65 Indian River Rd, Milford, CT 06460

http://www.RussellBuilding.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Plumbing,
Drywall,
Ceramic Tile,
Unfinished Carpentry,
Doors,
Windows,
Siding,
Decks and Porches,
Basement Remodeling,
Property Management

FAQ

Russell Building & Remodeling LLC is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Russell Building & Remodeling LLC accepts the following forms of payment: Check
No, Russell Building & Remodeling LLC does not offer free project estimates.
No, Russell Building & Remodeling LLC does not offer eco-friendly accreditations.
Yes, Russell Building & Remodeling LLC offers a 5% senior discount.
Yes, Russell Building & Remodeling LLC offers emergency services.
Yes, Russell Building & Remodeling LLC offers warranties.
Russell Building & Remodeling LLC offers the following services: Complete kitchen and bath remodeling, additions, finished basements, all interior trim, full electric and plumbing.

Contact information

65 Indian River Rd, Milford, CT 06460

http://www.RussellBuilding.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM