About us
Services we offer
Amenities
Free Estimates
YesReviews
4.52 Reviews
Showing 1-2 of 2 reviews
EC U.
05/2012
window treatments
+ -1 moreThey had it ready on the promised date. The result was beautiful and the product perfectly made. Everyone is happy!
Description of Work: Courteous and Professional, they manufactured the window treatment I designed. It was a complicated treatment.
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Yes, I recommend this pro
$2,000
Mary Lou E.
11/2011
upholstery
+ -1 moreThis company is a fabric outlet and they also make slipcovers and do upholstery. My main problem with factory fabric outlet is unresponsiveness. Telephone calls were not returned in a timely fashion, the appointment for the woman to estimate the cost of labor in upholstering my couch was delayed because of poor communication. When she finally did come, she did not touch the couch to ensure that it was sturdy enough to spend the money on re-upholstering it. Never once was a phone call returned without me having to call at least twice, The fabric that I really liked either was sold to someone else or they never had enough for my couch to begin with, yet I was given an estimate of the cost of that fabric in the amount of $226. The designer never called with the references she promised as there are no reviews on this company that I could find online; this caused a further delay, one that resulted in there not being enough fabric. Since they did not have sufficient fabric on hand, the price went from $14/yard on sale to $25-$32/yard and would have to be ordered. In addition, the fabric would not be the same fabric I had picked out. The owner, Erica Mann, did leave me a phone message in response to a letter I wrote her asking if they could name the manufacturer and lot number. She promised to call back, but she did not. She did say that there was never enough fabric on the roll in the store, which makes me wonder why it was promised to me with a price for 18 yards. Overall, a frustrating experience that could have been avoided with better communication.
Description of Work: Unfortunately, I did not buy my fabric I really liked at fabric factory outlet , nor did I use them to re-upholster my couch.
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Contact information
1250 Boston Post Rd, Milford, CT 06461
fabricfactoryofmilford.comLicensing
State Contractor License Requirements
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Window Treatments,
Upholstering,
Alterations/Sewing/Decorating,
Mattresses
FAQ
Fabric Factory is currently rated 4.5 overall out of 5.
Yes, Fabric Factory offers free project estimates.
No, Fabric Factory does not offer eco-friendly accreditations.
No, Fabric Factory does not offer a senior discount.
No, Fabric Factory does not offer emergency services.
No, Fabric Factory does not offer warranties.
Fabric Factory offers the following services: Window treatments, marine upholstery, shutters, woven shades, slipcovers, cushions, headboards & custom bedding.
Contact information
1250 Boston Post Rd, Milford, CT 06461
fabricfactoryofmilford.com