Shamrock Chimney

AVOID THIS COMPANY!! They engage in VERY SHADY business practices and do ABSOLUTELY LOUSY work. I'm embarrassed to say I got scammed by them to the tuned of $4,500. I donâ t want others to suffer the same, especially elderly in Maine and NH who live on fixed incomes and can ill afford to be scammed in the way I was. Their work was lousy and they refused throughout to fix or even acknowledge the painfully obvious issues I raised with them. When I finally threatened to withhold payment until they did what I was asking of them, one of the two-man crew stated, very Tony Soprano-like, something very close to, "You really don't know who you're dealing with. You don't want to mess with these people." "These people"? In the end, the job was done not in the least to my satisfaction. The crew leader, Albin from Stamford, CT, said to text him the following week, and he'd see if they might be able to come out to address some of the issues I had with their work. I texted him four times over the ensuing three weeks and got zero replies. I was originally promised a 20-year warranty on the work. When Albin wrote the revised work order up, he included a 10-year warranty. When I said I was promised 20 years, he simply crossed out the 10 and inserted 20, saying, "There. Are you happy?" Ten years or 20 doesn't matter, as I knew fully well, at that point, that their warranty is absolutely worthless. While setting the job up, I had no problem calling their office. Now that the work is â done,â every time I call, I get voice mail and my calls have never been returned. PLEASE LEARN FROM MY EXPERIENCE AND AVOID SHAMROCK C & C AND GETTING SCAMMED BY THEM THE WAY I DID!

I would suggest to get an estimate first. Over the years I only had the flue cleaned by an individual who never went on the roof. Rocco gave me an education on what was happening to the chimney and fireplace. He and his coworker helped line the chimney, capped it and did other services. So I was not prepared for the cost. So that was also a learning experience.

The only reason they were rated 3 on customer service. They give me an estimate window and did not call to let me know they would be late or get caught up on another job. They can make improvements in that area so the customer donâ t seat around all day waiting for them.

Technicians Joseph and Michael were professional, knowledgeable and efficient. They worked the whole day in rainy cold weather to get the chimney back to safe working condition. I hired this company to clean the chimney. Major issues were seen, shown to me via pictures and repaired. I feel they probably helped me avoid real danger- house fire/ chimney fire.

Called immediately. Scheduled quickly. Laughed at my jokes on the phone.

They were great.

Joe D. and his associate did an excellent job of removing the blockages from my chimney, so that my furnace and hot water heater could be connected safely. They also sealed areas that needed to be closed where the chimney meets the roof and the masonry.

I unfortunately had a very poor experience with this company. Upon the employees performing an inspection, I was given a quote that said there would be multiple trips required to address a creosote issue in my chimney to the tune of $1,100. I signed the contract and agreed to this price with that understanding. The employees arrived (one trip)and completed the work in one hour. I asked if the price would be a adjusted down to be commensurate with the labor, and they said the owner said no. I called and asked to speak to the business owner and was told he was unavailable. I have not heard back The employees said they needed payment before they could leave so I paid. This was the worst experience I have ever had with a service company.

WE had a leak around the chimney. They fixed it I hope. I did get a warranty so hopefully all is well. Need some more rain to insure the leak is fixed.

Questionable techs, spent more time in the truck then cleaning the chimney.

painted black flashing cement all over the copper step flashing of the chimney and on the painted shingles next to the chimeny. Did not return to correct problem after they promised to do so. I asked for a refund of $500 for me to correct problem areas but no response.

They arrived on time and soon after I called for an estimate. David & Manuel were excellent at diagnosing three significant problems which I already knew about and offered solutions for each one. They were prepared to do the work immediately. The work was completed unobtrusively and they cleaned completely when finished.

They canceled two appointments

They were quick and polite a little ruff around edges explained things well with new flu system overall happy with service

2 missed appointments. Can't rate the quality of work

Very responsive company and was able to complete repairs within 72 hours of the estimate.

They tried to tell me I needed a lot of additional work on my chimney which was not the case.

Met my needs by getting the job done the same day!

promptly returned my phone call. The driver made a mistake that caused him to be late for the appointment, but things were fine after that.

Very knowledgeable & efficient people! Would totally recommend!

They showed up on time and cleaned my chimney. The price was extremely reasonable compared to others in the area. The two guys who showed up were very friendly and gave me lots of tips for maintaining my chimney in the future.

Friendly and quick

Mike and his assistant was very helpful. They did a great job with details and explanations. I would certainly recommend Shamrock Chimney Service.

Prompt and thorough service. Excellent customer service.

I hired Shamrock to replace the caps and re-point my two chimneys. Although they were pleasant to work with, the job proved to be poor. I encountered leaks and major damage ensued. I ended up spending twice the amount that I paid Shamrock to replace and repair their job. I had to hire a new company to dismantle their entire work re-do the entire job. Shamrock never responded to my messages, the damage and ultimately ghosted me. Red flag and do not hire this company.