Shamrock Chimney

Contacted company for an estimate on chimney case cover , and immediately worker gave us a great cost so I secured him for the job. He surprisingly said he could do it right then. No replacement parts were given, he suggested scrubbing rust off the chimney case cover with acid and covering the chimney with white flex seal and he secured the black chimney cap. The next day I contacted the company because there was noticeable rust dripping along side the chimney that was new. I was asked to send photos which I did. They sent the same person who went up on roof and covered some of the rust again but I was not happy with the result. He was very rude and said that I probably had some inner crack in the chimney and that was where the rust was coming from and to do what I had to do as far as contacting a lawyer or Better Business Bureau. He extremely upset me. To that I replied, but you inspected it and told me my best option! My receipt clearly says there is a 3 year warranty and to date the chimney is more rusted than the initial call to them and now my new roof shingles are staining with the rust. I spoke to the company today and was told an operations manager would call me but this was the same run around I would get from them - similar to last year when the work was done. They have never sent a supervisor or anyone other than the person who did the work , named John. I cannot read his last name from the receipt. I paid $1700 for this work. The day it was done, it looked good while still drying- but then next morning and thereafter it has been problematic. I am now worried that I have bigger costs and problems to repair as a result. Update: I had another company come to do an inspection and was told after they went up on the roof that the Flex seal is all peeling and that it should never have been used as it is not rated for high heat. Flex seal was also used to pain the siding and cover up stains. Essentially they stated I need a new chase cover( which I initially assumed , hence why Shamrock was contacted), roof shingles to be replaced ( on a roof that was replaced two years go) and replacement of some siding. All of this could have been avoided if shamrock truly inspected the chimney and did the work that was needed from the get go . Entire company is unprofessional and I urge none to simply stay from them. I will end with this- a few hours up on the roof, a run to our local Ace hardware by their worker for cans of Flex seal and a charge of $1,700 - total rip off and the most inadequate work!

Work was done quickly

good quality of work

Weâ ve always had excellent service from this chimney service company - from the installation of our wood stove to answering questions to annual chimney cleanings. Mike and the team are great!

The entire back chimney was tuck pointed, sprayed with chim-saver and the flashing was resealed. The chimney looks great from the outside. Had two torrential rainstorms the day after the job was completed and there was no water visible on the chimney in the attic. Thank you very much for an efficient job!!! I will refer Shamrock Chimney to anyone who asks.

They did a very efficient and quick job.

Very good at what they did…stucco block chimney

good service

Ahead of schedule, very professional, quick service

They did a great job. I would recommend them.

X

Our technician Cory was professional and thorough, he arrived on time and quickly diagnosed and described our solution. Having a large repair is stressful enough. Cory allayed our worries and went through all the steps that he was taking to repair our chimney, no question was deemed a dumb question and he provided us with photos from "up top" so that we knew that the work he said he was doing was done. How I wish I had required that from other contractors. Cory was here when he said he would be and he dealt with the repairs on a day when ice and snow kept us inside but didn't phase him. Most telling, our dogs loved him as well! The office staff was responsive and helped us with our billing and gave us a way to manage the large unexpected expense. We would recommend his work and Shamrock to all.

Quick and easy chimney cleaning and fireplace fix

This company is absolute garbage. I had a chimney liner installed and was told I had a lifetime warranty. A few months later I had smoke coming in the house from the connector so I shut off my pellet stove and contacted them about something being wrong I made 3 appointments with them and they were no shows and every time I called to advise of the situation I got a bunch of rude and disrespectful employees. Finally I had someone come in and inspect the chimney and paid for a cleaning a creosote treatment. After not even going through half a pallet worth of pellets I had a fire inside the pipes and had to call 911. When I called them back they told me several times they'd have a manager call me and they never did. I explained that to one of them employees I was talking to and let him know it's been a problem getting a manager to call me back and he told me I'm the one with the problem and got real loud and aggressive. So I met him with the same energy and he hung up and blocked my call. The next day I called back from my wifeâ s phone. And they were very aggressive and spoke in a real threatening manner. I continued to try to get information on when they would resolve this matter. And I was told I ask too many questions. The I tried to get the information that I needed the more aggressive they got. It got to the point I felt very threatened by these thugs. The worst part about this is they know where I live and can show up here at any time. This company is garbage and the people they have working there are straight scum.

Immediate contact Fast service for my furnace chimney cleaning

TL;DR: Shamrock C C broke my chimney damper handle, probably tried to scam me to the tune of $600, and then jerked me around for a month when I asked them to replace the part they broke. I will never hire them again, and you should not either. I hired Shamrock C&C for a routine chimney sweep/inspect. They cleaned my chimney, told me my vestal damper was warped beyond repair, then quoted me $600 to install a new damper at the top of the chimney. In the process of all this, they also broke the operating handle for my vestal damper. I didn't pursue that issue immediately, because they had informed me my damper needed replacement anyway. About a month later while I was examining competitor's quotes and generally researching the topic, I "fixed" the damper myself by shifting it one inch to the left on its hinge. It was never damaged. I contacted Shamrock C&C to ask them to replace the damper handle they broke. In short, they were dismissive on the phone, and repeatedly failed to call me back after promising they would investigate. Look elsewhere if you need chimney work. These guys don't give a shit about their customers.

Job was great

They did a awesome job. Communication was very good, explained everything and video before and after !!!!!

All good

The were great, they came out and squeezed me in before the storm, did a thorough inspection and then recommended things I can do after the holidays.

They were in and out in no time. My concern was for the guy walking around on my roof. He seem nice enough, he talked a lot. I think I will try a different service next year.

We were very satisfied with the work done by the technicians who cleaned our wood stove chimney in our garage. They were friendly, efficient, and competent and also worked quickly. We were very happy the company was quick in handling our request for service.

They were the first to respond to my inquiry and scheduled a timely visit for an assessment and quote. The chimney needed resurfacing and the job was completed in a day.

David and Manuel were polite, efficient and professional. They provided a written estimate and there were no surprises. I would recommend them in a heartbeat.

The team was very professional and did the work to my satisfaction