Shamrock Chimney

They came and cleaned but never told me how dirty my chimney was. Would of been nice to know what they found cleaning. Also they tried to sell me a insert liner I asked for a breakdown of the parts list and labor and all I got was a total price which I did not like.

Beware of Shamrock doing work for you. Get a second opinion. They installed a new liner in my chimney that didnt need to be replaced, and charged me $3,900!

BEWARE AND STAY AWAY!!!!! First, they did not show to the first appointment. We had to call multiple times to find out that they could not make it. They finally show up and when it comes to pellet stove inserts they did not seem to know much about them. They wanted to charge $2,300 just to install the liner. They told me ( both field guys and office) that they did not do the hook up and plugging in. That they did not install the frame around the stove. You know, THE ONE THAT KEEPS THE COLD AIR OUT. So after telling them, that I was not writing them A check and that they can feel free to remove the liner that I didn t care. is when they felt that they can do me a favor and get plug it in . PLEASE stay away from them. They are scammers. I am out of $2,100 ( which I agreed to pay, since I thought they know what they were doing), and an insert that will not turn on. I will Be adding a complaint to BBB. Specially for taking advantage of a Navy Vet Family.

Hired Shamrock to install chimney liner, chimney repair, and attach existing wood stove. 4+ weeks later wood stove not hooked up. Call every day and am told someone would call back- they never do. Paid in full at the time of initial work.

Professional! Best in the business! They care about doing quality work!

arrived on time did a good job I would use again

They were a professional, no nonsense, get the job done crew. Good guys to work with.

We scheduled an appointment between 9am and 2 pm. I confirmed it and drove 2 hours to meet them and at 2:10pm they called to cancel. Impossible to reach a live person. They promised to come but again failed to make the appointment and we wasted a day. They finally came and did the work but did not do what they were supposed to do. They took off a part of our chimney and did not put it back. We called, they did not call back, we are stopping payment and DO NOT RECOMMEND THIS COMPANY.

They're so professional and unique will always recommend them to anyone

Pleasant, professional and outstanding. New their business

Appear to have some scammers working here, who tried to convince me to have them perform unnecessary work that was not what I had them come out for in the first place. I suppose reasonable people can differ about the need for a chimney liner (though just see google to find out how common this scam is). What struck me most, however, is that I have never before had someone spend so long trying to convince me that I should not get a second quote for work that was not what I had them come out for, was not necessary, and that they wanted thousands of dollars for. Do not plan on getting a simple chimney sweep without a very hard sales pitch from these folks.

Easy to access various contractors, help line, anytime. They care about you; amazing

Brutal, avoid and don t even think about hiring them! Worse customer service I ve ever had to deal with, office people seem annoyed if you give them a call and show no concern what so ever what you want to talk to them about. Hired them to do a chimney cleaning, one of the workers broke the damper handle while doing the cleaning. Left voicemail, gave them a call about it several times during the almost two months after the incident and I ve yet to get the call back from the management that I ve been promised for 20+ times. Allen who was one of the workers left me feeling like I lied about the whole thing for then telling me he ll come and fix it, management just has to call me back to schedule it all. As previously stated, almost two months later, management seem to be lost the phone because I m still waiting for the call back!!!! Save your money and hire someone else!

Thank you

They were professional and did a great job. They showed up on time and did what they said they were going to do.

They were 2 hours late

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Cory did an excellent job on my firebox and chimney top. It was discovered I need some work on the chimney liner but he focused on the job at hand and gave me an estimate for the liner later rather than pushing it on the spot. Will go with Shamrock again for the liner and routine chimney sweeps and waterproofing.

Mike and Jay did a great job and I felt that they did what was needed and didn't craft a need to buy items not required. They were neat, courteous, and quick. I recommend using Shamrock.

I needed my chimney cleaned ASAP and this company was able to come within a few days. The office staff was very friendly and accommodating. The technician was professional and courteous when he arrived and did what needed to be done. I would use them again.

Really good people, took time to explain everything, timely, good job

good service. late coming but I called and was updated with new arrival time. felt comfortable with job. professional and nice