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New Creation Tile & Marble

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

We are a company with over 15 years of experience. We offer you professional and reliable tile, marble and other stones installation. We are insured and offer guarantee in our jobs. You can see a sample of our work on our Facebook page @newcreationtileandmarble or follow us on Instagram@nctileinstallers. Registered with the CT Secretary of the State ID#1209030 Fully Insured.

Business highlights

9 years of trusted experience

Services we offer

Tile, Marble, Glass & Mosaic Installation. Bathrooms, Showers, Backsplash, Fireplaces, Foyers

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

Mary O.
11/2021
5.0
ceramic tile, countertops, home remodeling
  + 1 more
We are extremely happy that we hired New Creation Tile & Marble to install our kitchen backsplash. John and his crew were excellent. When John came over to give us the estimate, he also measured the wall and told us how many boxes of 3"x6" subway tile and how many 12" pencil tiles for the edging that we would need to order to complete this project. On the day of the installation, they were very punctual in their arrival. Before starting John explained a couple of options that we had available to ensure that the final look would be just as we had envisioned. In addition to installing the backsplash, they did an excellent job removing and replacing a chipped 12"x12" floor tile that was in our mudroom. Prior to leaving, John informed us of the best procedure for applying the sealer once the tile adhesive had dried. I have received numerous compliments on our backsplash and on the perfection of its installation. In closing, we highly recommend New Creation Tile & Marble for professional tile installation at a very reasonable price.
Description of Work: Kitchen backsplash installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jack W.
09/2020
5.0
ceramic tile
  + -1 more
I had a great experience with John and New Creation Tile & Marble. It is evident that John takes a lot of pride in his work and he is very knowledgeable and thoughtful. He did the tile work for a gut renovation of an old bathroom on strict deadline and he nailed it. He was honest and upfront about all cost and timing at the onset and he executed his work at a very high level. I would definitely hire John/ New Creation again and I will be recommending him to others I know.
Description of Work: Ceramic Tile, Custom Shower Pan, Shower Nook, Waterproofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mandy T.
08/2020
5.0
ceramic tile
  + -1 more
Our backsplash looks great! Work and cleanup was fantastic. We will hire again if we need more tile work done.
Description of Work: Ceramic Tile
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris L.
08/2020
5.0
ceramic tile
  + -1 more
He does amazing work! And was very affordable. I would definitely use him again.
Description of Work: Ceramic Tile
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary H.
08/2020
5.0
ceramic tile, flooring contractor
  + 0 more
John and his crew were great! They got back to us within an hour after we requested a quote through Angie's List. They came promptly to give an estimate and set a start date within a week. They arrived promptly each day and didn't leave until that day's portion of the project was complete. We have an older home which had an uneven floor. They went to great lengths to make sure they installed the new flooring perfectly level. They didn't mind that we had already purchased the tiles and grout ahead of time. John expertly cut the tiles to fit all the tight spaces. They made sure to do the complete floor including under all the appliances and the floor of our pantry. The final product looks fantastic!!! John and crew were always very professional and courteous. They were great about cleaning up and protecting the rest of our home during installation. Would definitely hire them again and recommend to our friends!!!!
Description of Work: Removal of old kitchen flooring and installation of new kitchen flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Richard C.
10/2019
5.0
ceramic tile, flooring contractor, marble & granite, home remodeling
  + 2 more
Excellent! John and his partner are very nice and did a really fantastic job! Very pleased with the quality of the work performed! John is very meticulous with the measurements, cutting and fitting of the tile! I am very happy with the work performed! The areas where he worked were spotless when he was finished. He did a spectacular job! Felt very confident to have had him work with some expensive tile material and very pleased with the results!
Description of Work: Install backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann R.
08/2019
5.0
ceramic tile
  + -1 more
We would give 10+ stars if we could. New Creation Tile and Marble John Sarmiento exceeded on all levels our expectations. Please do yourself a big favor and stop comparing quotes and other companies we did the homework for you. John Sarmiento is one of the best we ever came across. I am a local realtor and came across many trades people but never like John Sarmiento. His knowledge and his pride in his work is exceptional. He is very meticulous and precise. He would not stop till he knows the job is perfect!!!
Description of Work: Tile, quartz countertop, backsplash and floor tile in Kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Dave S.
08/2019
5.0
ceramic tile, flooring contractor
  + 0 more
Outstanding! John Sarmiento and his crew at New Creation did a wonderful job in re-tiling our bathrooms, including a new floor, new shower walls and flooring, and re-grouting wall tile. His results were remarkable, transformative--at the level of a true craftsman. But then John is a professional Tiler, and that’s reflected not only in the level of aesthetic detail, but also in the materials he recommends to ensure the job will last without issues, likely for the life of the home. If that wasn’t enough, John and his crew are gentlemen—friendly, polite, and respectful of the home they work in, laying down mats from the entrance to the work area so as not to harm anything in the course of their work. And they completed the work quickly, all within a week, and at a very fair price, as agreed upon in advance. We were so impressed with his work and price that we’ve decided to hire him back for additional tiling in one of the bathrooms. I’ve attached pictures, but they don’t do justice to the quality of the work. Hire this man!
Description of Work: Re-tiling bathroom floor, re-tiling shower walls and flooring, re-grouting bathroom walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Lana H.
07/2019
5.0
ceramic tile, home remodeling
  + 0 more
We are very happy with the final results! John and his assistance were very professional, they came on time and clean up each day before they leave. There were no inconvenience to us at all! The job was completed as scheduled!
Description of Work: Remodel a stand up shower and bathroom with bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James G.
05/2019
5.0
ceramic tile, marble & granite, home remodeling
  + 1 more
Great! John's attention to detail, clean work site, suggestions, and demeanor are spot on. He is great to work with and have in your home. His helper was also a joy to work with. I wish them well, and you would be lucky to have them do a job for you.
Description of Work: Demo and rebuild master shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
05/2019
5.0
ceramic tile
  + -1 more
He did a beautiful job.
Description of Work: Retile entryway
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
06/2018
5.0
ceramic tile, marble & granite
  + 0 more
Superbly. John is thoroughly knowledgeable and professional, willing to consider even a small job, and both helpful with problem solving and design in the initial phase, and meticulous in his performance of the work, which turned out beautifully. We were very pleased with the outcome. The price was very fair. John is also a gentleman and it was a pleasure having him do the work in our master bath.
Description of Work: Creation and installation of a replacement shower curb fabricated from Corian, including removing and reinstalling ceramic tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michele C.
06/2017
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
John was very prompt in his response to our request and came out the next day for an estimate. From the moment we met him, we knew he was the right choice. He took his time to carefully measure and explain what his thoughts were. He also asked us questions that previous installers didn't and that right there showed us how conscientious he is. We hired him and couldn't be happier. He made several suggestions and enhanced the over all look of the room. He has gone above and beyond to work with us and around the problems that arose from the tile company we used. He even went and chose a granite piece for my laundry to match the tile because I didn't know I needed it and it is beautiful! Every day that he worked, he made sure to take care of my new hard wood floors that just went in and covered his entire work area. He even vacuumed the stairs before he left each day!! I would definitely recommend John for any job that you may have. I will definitely call him again when the need arises! He is a very kind, responsible and punctual tile expert. Again, I would highly recommend him for any job !
Description of Work: We needed a master bath and laundry area completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Christine A.
06/2017
5.0
ceramic tile, home remodeling
  + 0 more
His work is impeccable. He is a truly an artist! Our house is a 1930 home and we installed new tile in all bathrooms and kitchen. There were challenges with uneven walls, floors, and tile layout. His ideas and workmanship are beautiful!
Description of Work: Two bathrooms: floor, shower, and wall tile. Kitchen: floor and back splash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ekaterina K.
06/2017
5.0
ceramic tile
  + -1 more
It looks absolutely amazing now! We highly recommend John. He is very responsive. He was always on time and had a positive attitude. He had to raise the floors to make it level and that meant we had to trim the height of all the doors in the bathroom to clear the new floor - this was not his fault, but we only found out later that the doors would no longer fit. We also had a slight issue where one of his team members did not properly dispose of waste water, but John took care of it and never had the problem again.
Description of Work: John laid the tile and radiant floor heating in our master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,840

Betsy M.
09/2016
5.0
ceramic tile
  + -1 more
New Creation Tile & Marble was a great choice for our tiling needs. John was attentive, knowledgeable, and eager to get the job done. He responded quickly to my request and completed the job in one day. The work that he did was flawless and we would consider him for any additional work for years to come.
Description of Work: Kitchen backsplash and fireplace refacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Allen M.
07/2016
5.0
ceramic tile
  + -1 more
The job was expertly handled. The lead workman John was extremely responsive to our schedule, his work was flawless, his advice was tremendously valuable, and the final result exceeded our expectations!!
Description of Work: We needed a new vestibule tile floor. The old floor had to be removed and a new tile floor and marble saddle installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Wilson P.
05/2016
5.0
ceramic tile, flooring contractor
  + 0 more
The installer, John was very professional he worked around our convenient times and was very flexible with his schedule in order to complete the job. He was given a deadline of two weeks and had no problem completing the job in that deadline. He was very responsible and worked very clean. He did an excellent job, was always communicating with the supervisor regarding the updates of the job. He was overall a responsible, professional person. I would definitely recommend and hire him again.
Description of Work: This was a commercial job where the installer tiled bathrooms a total of 5 and 2000 sqft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Cecilia H.
05/2016
5.0
ceramic tile, flooring contractor
  + 0 more
Everything was done right on schedule and there were no extra costs. We were beyond satisfied with the outcome and we would definitely recommend them to all of our friends and family.
Description of Work: They removed all the carpet I had in my home and installed ceramic tiles. They were very professional and the work was superb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    18 Abbey Ln, Middletown, CT 06457


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Ceramic Tile,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Countertops and Backsplashes

    FAQ

    New Creation Tile & Marble is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    New Creation Tile & Marble accepts the following forms of payment: Check
    Yes, New Creation Tile & Marble offers free project estimates.
    No, New Creation Tile & Marble does not offer eco-friendly accreditations.
    No, New Creation Tile & Marble does not offer a senior discount.
    No, New Creation Tile & Marble does not offer emergency services.
    Yes, New Creation Tile & Marble offers warranties.
    New Creation Tile & Marble offers the following services: Tile, Marble, Glass & Mosaic Installation. Bathrooms, Showers, Backsplash, Fireplaces, Foyers

    Contact information

    18 Abbey Ln, Middletown, CT 06457


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM