PHIL'S LOCKSHOP INC

Extremely Upset with Phil's. I needed a 2nd keyfob for my car. The local dealer was out of stock and Phil's was just a little bit more expensive. Yes, the dealer was cheaper than Phil's. Immediately after Phil's programed the new keyfob my airbag warning light came on. I figured it would just turn off but it did not. Phil's swore up and down that this light had nothing to do with the programming of the key. Gee, What a coincidence .... Keep in mind that when a key is programmed they interface to your car's dataport. He then kept turning the ignition key back and forth. So they basically connect directly to your car. I ended up going to the dealer and they checked the bogus alert and reset the alarm. It's been a 2 months now and everything is fine. I never had a problem with this up to the moment Phils programmed the key and once reset I never had a problem since. My advice to anyone who needs a key programmed. DO NOT go to Phil's or any other locksmith to have this service performed. If this happens to you, the locksmith will lie, deny and blow smoke in order to deflect responsibility. I thought it was strange that the kid insisted, "just wait inside." Why? What didn't you want me to see? If this was performed at the dealer they would have immediately addressed this or it probably would not have happened at all. As a result of Phil's shenanigans I incurred an additional $80.00 charge from the dealer. So you have been warned. DO NOT have Phil's or any other locksmith perform key programming for your auto. If you are the unlucky one that this happens to you will be paying an extra charge and having to deal with aggravation. You've been warned. Shame on you Phil !!!!

They were great. They came when they said they would, performed the work quickly, and cleaned up before they left. The locks they installed were absolutely top notch and he took the time to fix some shoddy workmanship done by the previous owner of the house. They should be at the top of your list.

THIS IS THE BEST LOCK SHOP I HAVE EVER USED. IT NEVER TAKES UP MUCH OF MY TIME. THEY ARE VERY PROFESSIONAL AND FRIENDLY. IF I EVER LOCK ANYTHING THAT I DON'T HAVE KEYS TO I CALL THEM.