Wood & Wood Seamless Gutters LLC

I took advantage of a Big Deal Coupon and I am so glad I did. Wood & Wood responded promptly, did an excellent job cleaning out my gutters, and made sure everything was hung and draining properly.

The contractor did the job within one week of my contacting him. Mr. Wood was my contact person. The job was well done with clean up. Mr. Wood was very helpful and informative in diagnosing the problem. The only problem I had was I had to call back when part of the job was not done; apparently there was a miscommunication between Mr. Wood and his crew. That said, my call was handled professionally, the crew was back out within a day of the call, and an apology was given to me in person by Mr. Wood when they returned.

Great overall experience. After I purchased the Angie's List deal, Wood and Wood contacted me for scheduling. They agreed to come the following Monday. I expected to have to call them and I was pleasantly surprised with the quick response. I gave them a B for punctuality because they showed-up on Friday instead of Monday. (I would have appreciated the notice, but I liked that they wanted to finish before the rain forecast for the weekend.) That is the most negative thing, EVERYTHING else was commendable. They were professional, considerate of my property, and effective. They had five guys on ladders around my house cleaning out the gutters by hand. The tops of the extension ladders were covered to protect house siding and gutters from damage. When they were finished, they informed me before leaving and they cleaned-up after themselves. Very satisfied.

My overall experience was a B. They were easy to work with. They were very convenient.

they contacted me almost instantly, were able to come earlier than expected, confirmed their appointment, completed the work, and cleaned up after themselves completely! completely professional and efficient. If you don't call them, you're going to regret it!!

They called five minutes after I e-mailed them and set up an appointment for three days hence. They arrived on time. They were quick. They cleaned up after themselves. I would definitely use them again and recommend them.

My gutters were cleaned and they fixed the mounting brackets, cleaned the downspouts. They are very through, professional and curtious.

Made an appointment on Friday and they guys were out first thing Monday morning. They arrived before their appointment and got right to work. Cleaned out all of the gutters on our house and were done in no time flat. I would HIGHLY recommend these guys to anybody!

We found them on Angie's List. We called them about that and they were great. They were exceptional. We emailed them and we got an email back within an hour. He came out the next day and gave us an estimate. He was here the next week. His staff was so professional and so nice. They were an excellent company to work with.

These guys were great. I had emailed the company and got a response within an hour. Set up a time for an estimate two days later. Unfortunately, they had to cancel the initial appointment for the estimate, but called to let us know and we arranged to meet at 7:30 am the following day so that we could get the estimate before going to work. Mike showed up at exactly 7:30. We were so impressed with the estimate and Mike's professionalism that we decided to cancel other estimate appointments we had set up. Our estimate was done on Wednesday, we emailed them on Friday to let them know we wanted to set up a time to have them install the gutters and they did the work on Monday morning. My only complaint (and its a minor one) is that they actually showed up 15 minutes early to do the work when I had specifically asked they not show up until 8. That being said, the entire install was done in an hour and the gutters look great. Have yet to test them in a big rain storm, but so far we're very happy.

We hired them through Angie's List. They did a good job. They were really great. They showed up on time and they ran up on the roof. They were so quick. They did what they were supposed to do, which is a pleasant surprise always. They had a coupon, a special deal. Everything was nice and neat. It was supposed to be $200 service but we paid $140.

Work was done as described. Everyone has been responsive, courteous, and timely with all work performed. Good job and thank you again. Best gutter protection on the market today.

Returned call promptly. Set up date convenient for us to be home. Cleaned up materials - came back to make minor adjustment. Very prompt and professional

Mr. Wood showed up to do the estimate on time. Performed the work when he said he woul and removed the old gutter from the property even though it was hidden from view. The price was better than I was expecting.

Mike responded to my email in around 12 hours, much faster than his competitors, and based on my linear foot estimate, gave me a price in that response. He also called to contact me as a follow up to the email. We established a date. The only reason for a B in punctuality is that he did not make that first date. However, he did call before the appointment window was over, we rescheduled, and he was right on time for the second appointment. The work was done in hours, the team was friendly and professional, and the material quality and installation was excellent. The site was cleaned as good as new after the job. The price charged was by the linear foot and after installation the price ended up lower than quoted. The work included an extra "that day" request to add a downspout extension across the studio roof. Our first rainstorm went well except for the recurrence of a chronic drip behind one gutter over the garage - a problem which we had also experienced with the prior gutters. I emailed Mike, who quickly responded. He was at our place within 48 hours and fixed the problem without our noticing he had been there. No problems when we had the next rainstorm. Great job!

Mike Wood was very responsive via email and also via phone. He's one of the few contractors I've come across who is willing to communicate via email. I initially asked him to come to my house and inspect the gutters because I wasn't sure what would be required. He came sooner than expected and provided different quotes to: - rehang my existing gutters - install new gutters - rehang my existing gutters and add Leaf Solution - install new gutters and add Leaf Solution He also noted that the wood fascia above my front porch was rotting and estimated the cost to replace that as well. After researching Leaf Solution and talking to Mike more, I made the decision to go ahead with new gutters + Leaf Solution mainly because there are a lot of trees near my house and I was getting tired of going up on the roof regularly to scoop out leaves. I feel like I got a good price after getting estimates from a few other contractors. After signing a contract, Mike again surprised by scheduling my job sooner than expected. He and his crew came early on a Friday morning and finished the job in a few hours despite several downpours. I'm happy with the job Wood & Wood did and would definitely use them again. Oct 25, 2011 Update I've downgraded the "Quality" rating I gave from A (Excellent) to C (Fair). Let me explain why... I went up on the roof this past weekend (Oct 22nd) and took a few pictures of the Leaf Solution installation. I noticed several large gaps between the sections of Leaf Solution that Mike and his crew had installed. The gaps looked to be effectively negating the main purpose of Leaf Solution ---- which is to prevent leaves/debris/grit/seeds from falling into the gutters and clogging them. I took pictures, sent them to Mike, and to his credit, he had his guys come out to my house again on Monday morning (Oct 24th). I was impressed with his responsiveness. Unfortunately, after I got home from work on Oct 24th, I went up on the roof again and took more pictures. There were still gaps between the sections of Leaf Solution - gaps that were allowing seeds to fall through into the gutters. When I sent these updated pictures to Mike and asked if this is how the installation was supposed to be, he replied and said "All the leaf solution has been gone over. And everything is within acceptable parameters. Sorry for inconvenience." At the moment, I'm still trying to figure out what to do. I'll post another update when I have one. Nov 26, 2011 Update After Mike said everything about the Leaf Solution installation was "within acceptable parameters", I contacted the Leaf Solution company directly. I showed them pictures of the gaps and they replied saying that the installation had NOT been done correctly. They contacted Mike Wood on my behalf and soon afterwards, he sent his crew out again to my house on Oct 26th. After his crew finished, I went up on the roof again on Oct 28th and took a comprehensive set of pictures. Unfortunately, there were still noticeable gaps between a few sections of the Leaf Solution panels (see attached pictures). I sent these pictures back to the Leaf Solution company and they agreed that the gaps were an issue. At the moment, I am still in a holding pattern waiting to see what happens. I don't know if Mike is going to send his crew out to my house again to finally fix the remaining gaps. For this reason, I am leaving the "Quality" rating as a C. I am impressed with how responsive the Leaf Solution company has been and how they have been willing to do everything they can to make sure an installation of their product has been done right.

I started off looking for a new leaf guard system but I knew that my gutters were probably on their last leg. Mike was very responsive with information and an initial inspection and quote. They were out to install the system within a couple of weeks and the installation was quickly and professionally done. They hauled away the old gutters and down spouts and cleaned-up the site so well you could not tell anyone was working here that day after they left. I'm pleased with the product quality and the fit and finish of the job. I would recommend them to anyone looking for gutter work without any hesitation.

Everything went as planned. I am very satisfied.

They responded right away. They were very courteous and professional.

Mike was very prompt with the estimate and worked around my schedule. Ended up doing the work earlier in the month than Mike had initally told me they would. The workers were professional and were done quickly. The new gutters seemed to work well during the first rain after their installation.

They were pretty good. Their price was high. They did the job well. I would use them in the future but I would negotiate the price.

They were very prompt as far as doing the work and very their response was very quick initially. They were professional and neat.

call company for estimate July 7th , did the estimate , I called to okay and job was done on the 15th

I called Wood and Wood one afternoon. My call was returned the next morning. He stopped by that very day and as we were not at home, he left a detailed estimate after checking all our gutters. Very professional estimate left in a file folder. He came by within the week to do the job.

When I called their number I received a call back that day. The following day Mr. Wood came by, and as we were not home, left an estimate at my door in a professional looking folder. I called to engage him and he arrived a few days later - calling me ahead to alert me that they would be there. The work was done very quickly and efficiently and he disposed of the screening he removed and also the debris from the gutters. We were very pleased with the entire experience.