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Hartford CT Ice Dam Repair Roof Snow Removal

4.9(
7
)

Roof Ice/Snow Removal, Roofing, Roof Cleaning

About us

If you already have ice or snow damage with leaks or other issues, call us immediately! We are a local business moving town to town so it's best you call us right now and get us locked up so we can hopefully get you done today. If more snow comes things are only going to get worse and leaks are not something you can afford to have someone 'trying' to fix, we are professionals and will get it fixed right. If you don't get us the first time, please keep trying. Our phone hasn't stopped ringing but we have enough staff to handle all homeowner's needs so again, continue to call. If you have long icicles hanging from your gutters please realize the significance of the damage that may be occurring behind them. Icicles are usually one of the first warning signs of possible ice dams on your roof. Ice dams are walls of ice that forms at the edge of the roof, usually at the gutters or soffit. When it forms the water then backs up behind the ice dam and creates a pool of water. This pool of water can leak into your home and cause damage to walls, ceilings, insulation, and other areas. Additionally too much weight and the ice and snow can cause your roof to collapse. For a small investment in maintenance you can save yourself potentially $1000s as well as ensure your own safety. If this is your home or property please use common sense. If you have a car you'd bring it in for a wash or wax now and then. With your home, normally about 10 times the cost of your car, you should be doing some regular maintenance to protect and preserve your property. Please don't wait another minute as roofs are collapsing. Call us now. Ice removal is a job for roofers, not only that it is a job for conscientious roofers. A lot of damage can be done if the ice is not carefully removed. This isn't something you should be looking up online to find a how-to guide to pinch pennies or worse yet, spending your hard earned money on cheap labor. A lot of guys are out there hurting for money and will tell you all sorts of stories to get the job including giving a price and then requiring additional fees at the end to finish. Serious damage and risk is involved and you shouldn't settle for anything less than the top professionals in your area. We have all the best tools to get the job done in a timely manner while making sure absolutely no damage or potential risks are left. When you are talking about doing this type of work you should demand only the best to handle this task. We do not hire cheap labor; our team consists of full time professional roofers and contractors who have proven themselves for over a decade. Our crew consists of the most qualified and certified professionals within the field. We don't make promises or pricing that we can't 100% deliver upon. The difference between most contractors and our team is that we send a representative out to discuss pricing who will not just work with you to suit your budget but will also be one of the leaders present on the job to ensure that each key aspect you highlight within the proposal is completed to your satisfaction. With roots in the Hartford, CT area based out of roofing installation and repair, this business has grown to be one of the most respected in the industry. Our commitment to our employers is that we will work only with the highest standards of professionalism.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Siding Repairs Gutter Installation, Snow Guards & Snow Removal & Ice & Snow Leaks & Damage Repair

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.97 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.9
punctuality
4.7
Write a review
Showing 1-7 of 7 reviews
gail B.
05/2015
5.0
roof snow removal
  + -1 more
They were professional and did a good job, no leaks
Description of Work: scraped ice from roof
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jill P.
03/2015
5.0
roof snow removal
  + -1 more
unknown
Description of Work: Cleared snow and ice from roof
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
David A.
03/2015
2.0
roof snow removal, roofing
  + 0 more
Nice enough, workers also, but poor lack of communication, if I had been unable to do it myself then I'd been in bad shape. Most certainly Mike could've called when he said but he never did. Hello, Mike just called and offered his apology for his delay/neglect in keeping to his contact time. For what it's worth I'm fine with it, life is crazy at these times and I appreciated the call, still..................
Description of Work: promised I would be the first roof they did after not showing up the day before ( which was understandable but no phone call until I called each time), then it was noonish and they showed up unannounced at 7:30 pm which I had already taken the day off, hired locally and did it myself.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Hartford CT Ice Dam Repair Roof Snow Removal
(Member name removed)was pre-emptive in his phone calls and had he waited we'd have updated him like we did each customer who were delayed. This was the busiest day of all days and we were receiving a call a minute making it impossible to call customers to update them of status at the time he called and instead once the phone died down status updates were given. We made the mistake of telling him a noonish time when not knowing just how bad the ice dams were. Just like the weather, these ice dams are unpredictable in just how long it takes to remove them properly. Instead I should have said you're in our system and we'd get to you. This is our company's only mistake and ultimately as promised we sent a double crew out to get his job done. We showed up and he had the work done without calling us to cancel.
Gerald T.
03/2015
5.0
roof snow removal
  + -1 more
He promised to come and never showed up. Received call and promised to come toady.
Description of Work: Promised to come today after I contacted them early in the morning. I had leak from ice dam. It is now 6 pm and they never showed up. I could have called someone else and now it is snowing. Received a call late tonight with apology that previous job took longer than anticipated. Basde on what I have seen in the are, I can understand. Promised to be here today 03/04 by 1 PM. If all goes well I will update my review
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
1.0
Response from Hartford CT Ice Dam Repair Roof Snow Removal
Yesterday's weather had forced us to stop a little earlier than usual. This was not something we could obviously predict timing with certainty but it caused our crews to be more at risk so we stopped earlier than we'd hoped. Our best efforts were to get him done that evening however it was not possible. We then called the homeowner and let him know he'd be taken care of today, apologizing for not getting him done as soon as we'd hoped, but still doing due diligence to ensure he was kept advised. I believe this rating was premature and hope the homeowner now that his home is done will consider removing this rating as we did in fact let him know of the status, albeit later than we'd like. We've never once made a booking that we didn't show, nor will we ever. I'd not want that to happen to me. We respect people's time and certainly do our best.
Cindy B.
02/2015
5.0
roof snow removal
  + -1 more
From start to finish I was very happy. I was given a free ballpark estimate on the phone. They were actually doing our entire maintained community for those who wished. Houses here were only 4 years old but some already had water leading due to ice dams. The price quoted was fair and when they showed up they looked at all of what I wanted done and we agreed to a price. They provided proof of license and insurance and were professional from start to finish. They were sure to remove any fallen snow/ice from the meter and from the walkway and drive and also offered a discount for repairs I needed down the road.
Description of Work: Free Estimate Gave On Site Exact Quote Removed Ice Dams Removed Snow from Roof Removed Snow from Gazeebo Shoveled Off Deck
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Cindy B.
02/2015
5.0
roof snow removal, roofing
  + 0 more
Great job. Removed all the snow and ice dams. Cleaned up fallen debris from walkway and driveway. On time and easy to work with.
Description of Work: Snow and Ice Dam Removal
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kirt K.
02/2015
5.0
roofing, roof snow removal
  + 0 more
Removed all the snow and ice dams. Perfect job.
Description of Work: Ice Dam/Snow Removal
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800

    Contact information

    34 Jefferson St Ste G, Manchester, CT 06040

    Service hours

    Monday:
    8:00 AM - 11:00 PM
    Tuesday:
    8:00 AM - 11:00 PM
    Wednesday:
    8:00 AM - 11:00 PM
    Thursday:
    8:00 AM - 11:00 PM
    Friday:
    8:00 AM - 11:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Roof Ice/Snow Removal,
    Roofing,
    Roof Cleaning

    FAQ

    Hartford CT Ice Dam Repair Roof Snow Removal is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 11:00 PM

    Tuesday: 8:00 AM - 11:00 PM

    Wednesday: 8:00 AM - 11:00 PM

    Thursday: 8:00 AM - 11:00 PM

    Friday: 8:00 AM - 11:00 PM

    Hartford CT Ice Dam Repair Roof Snow Removal accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Hartford CT Ice Dam Repair Roof Snow Removal offers free project estimates.
    No, Hartford CT Ice Dam Repair Roof Snow Removal does not offer eco-friendly accreditations.
    No, Hartford CT Ice Dam Repair Roof Snow Removal does not offer a senior discount.
    Yes, Hartford CT Ice Dam Repair Roof Snow Removal offers emergency services.
    No, Hartford CT Ice Dam Repair Roof Snow Removal does not offer warranties.
    Hartford CT Ice Dam Repair Roof Snow Removal offers the following services: Siding Repairs Gutter Installation, Snow Guards & Snow Removal & Ice & Snow Leaks & Damage Repair

    Contact information

    34 Jefferson St Ste G, Manchester, CT 06040

    Service hours

    Monday:
    8:00 AM - 11:00 PM
    Tuesday:
    8:00 AM - 11:00 PM
    Wednesday:
    8:00 AM - 11:00 PM
    Thursday:
    8:00 AM - 11:00 PM
    Friday:
    8:00 AM - 11:00 PM