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Empire Remodeling

Kitchen and Bath Remodeling, Interior Painting, Ceramic Tile,

About us

A full service, exceptionally detailed remodeling company with over 120 years of experience. Dedicated world class craftsman working as an extension of our customers vision. We work with you to make sure the final product is what you set out to achieve. We are clean, reliable, and always show up and work a solid day, never placing other jobs ahead of yours as we only book one job at a time. Keeping this business small provides us greater attention to the customer, and allows us to achieve very high end work. Only take a $500 deposit is required to start work, and we are the only custom remodeling company who have done away with large deposits. Proving our work ethic, and showing up to get work done first before demanding large amounts of money is important to us, as is gaining your trust as a reasonable and ethical small business. Our angies list reviews speak for themselves, as does the overall "A" rating, with all jobs being done successfully, and to the customers ultimate satisfaction. Hiring us is a "no risk proposition" as well as an easy and pleasant experience, topped off with an amazing final product. We wont stop working until you are 100% satisfied. Ask about our 15% senior citizen discount.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Kitchen & Bath Remodeling. Tile. Interior & Exterior Painting. Finished Basements. Hardwood Flooring. Windows & Doors. Electrical. Framing. Drywall.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
19%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.9
punctuality
4.8
Showing 26-101 of 101 reviews

Brad B.
11/2012
5.0
gutter repair, pressure washing, house painters
  + 1 more
We had used Empire last year for a roof repair right before the October snow storm-they finished right before the storm started. We got Empire name from angies list. We were happy with the result. We called Al this year along with several others to get estimates and Al was one of the few to actually call back. He is good at timely returning your phone calls. We decided to go with Empire and Al suggested we wrap the A-frame parts of the house with Aluminum after putting a base coat on which we did because this it where the squirrels and carpenter bees had done damage in the past. They also painted alot where there wasnt vinyl siding-around windows, garage sections and front and back porch and cellar hatchway. Al kept us upto date as to when his crew was coming to do things. The fixed the front door and painted aroung it. He fixed an exterior electrical outlet that wasnt working when he plugged in. He even did a little tree work where the wires from the street come to the house. All the work took about 7 to 10 days. We were happy with the result especially the aluminum wrap because it came out nice and hopefully sqirrels cant eat thru aluminum! Its nice to have a contractor who does what he says he will and in a timely matter which is not always been our experience.
Description of Work: we needed a lot of different exterior work, including painting all surfaces not vinyl sided front porch area around windows and front door cellar hatchway and back porch. We had squirrel problems where the ate their way into house in 2 places and the front door needed to be fixed from wind damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

DELPHINE K.
10/2012
5.0
electrician, house painters, doors
  + 1 more
. Our work was dove-tailed into our neighbor's bigger project. Al sent Shane(carpenter) and Bear(painter) to our home as soon as they were available. Both gentlemen know their jobs and do high quality work.
Description of Work: This is the third project we've had Empire do for us within a year. A neighbor of ours hired them based on the quality job they saw Al & crew did on a kitchen renovation we did in the Spring. Since they were working close by, we hired them to do some pre-winter maintenance. They installed a new light outside the front door, painted outdoor wooden stairs from our porch, and installed a new door from the porch to the garage. The best example I can give you of their great customer service is the new door. I told Al I didn't want to spend a lot on it. We decided on a steel entry door , with windows, that they would paint. Al first found a suitable one online which was available in stock at our local Lowe's. When he got there, it wasn't in stock as advertised. He then went to find something similar at Home Depot in our town, but it was cosiderably more expensive. Al went the extra mile ( closer to 10 miles) to another Lowe's and had success getting a great energy saving door, with locks and a deadbolt for security at app. $300 total. He did what he had to do to get us the best for our money. That's why we will continue to use Empire Remodeling for any future projects!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Harry E.
10/2012
4.0
hardwood floor
  + -1 more
The entire process went very well. The sales rep was on time and very helpful. His samples were large enough to give us a very good idea of the end result. Pricing was as anticipated and not a budget breaker. The installers were on time, arriving, as advertised the very next day. They were neat and well organized and thorough during the install process. a nice surprise was that they did not use a hard demarcation line, as the saleman expected, between the kitchen and foyer, but we're able to provide a smooth transition between rooms, even with a slight change in level. They finished within the time we requested and cleaned the area completely before departing. Use and care instructions were provided. We were very pleased and anticipate doing additional spaces as budget allows.
Description of Work: Installed laminate flooring in kitchen and foyer of our condo.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Carolyn M.
10/2012
4.0
home remodeling
  + -1 more
Al was very helpful in guiding us to suppliers for our materials, and extended his contractor discount to us. He gave us a good supply list so that we had everything we needed, and his team provided the raw materials such as sheetrock. I liked this aspect, in that we were able to pick out whatever materials we wanted, and determine our own materials budget. The team was punctual, fairly clean, and worked efficiently. There were a few snags in the project which I think they handled well, though they did seem to be under the gun as far as their schedule. I was fairly happy with the quality of the finished job, and they worked professionally.
Description of Work: Rip and replace of the full bathroom, including walls and flooring. Installed tile flooring and surround, new tub, vanity, toilet, medicine cabinet, and additional cabinet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

James L.
09/2012
5.0
drywall, remodeling, home remodeling, interior painters
  + 2 more
I feel the job was priced fairly, and was completed on my time schedule. I called Al back to go over the shower repair to ensure we were on the same page as to what the job entailed prior to him starting it. He accommodated my request, no problem. Excellent communication between us. Highly recommend. Jim
Description of Work: Al repaired a leaking shower floor, repaired ceiling below and provided additional drywall/painting services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Kit D.
09/2012
5.0
ceramic tile, home remodeling
  + 0 more
He was punctual and was able to direct me to a place that I could purchase the tile at for a reasonable price. I felt that he was looking out for me and led me to places where I could purchase my marble tile. He was willing to come back out and make sure I was happy with the work.
Description of Work: They tiled my bathroom floor and showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jill M.
09/2012
5.0
home remodeling
  + -1 more
Empire did a great job from helping us decide what to do, to picking it out to performing the work - it looks beautiful still!
Description of Work: We had our old bathroom remodeled, new tile, new tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Donna H.
09/2012
4.0
hardwood floor
  + -1 more
The sales person was very professional and thorough. There was no pressure. The installer were on time and very helpful. They explained the process and finished in a timely manner. The price was competitive but given the time frame we had to work with, shopping around wasn't an option.
Description of Work: We purchased laminate flooring for our daughter's bedroom. The existing carpet needed to be removed and the underlayment checked for damage and possibly replaced. Furniture would have to be worked around or moved.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Ben Y.
08/2012
5.0
electrician, home remodeling
  + 0 more
They started in May but there were some delays, so the project wasn't completed until a few days ago. They showed up on time, paid attention to detail and cleaned up after themselves. Aside from the delays they did a wonderful job. Their price was competitive, as well.
Description of Work: They came out to remodel 2 1/2 bathrooms, crown molding, and light fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from Empire Remodeling
The shower door was special order, so it took a month for that to come in.

Kerby L.
07/2012
4.0
ceramic tile
  + -1 more
They were relatively easy to work with and their price seemed reasonable.
Description of Work: I used Empire Remodeling to get ceramic tiles installed in my basement.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Sylvia S.
07/2012
5.0
ceramic tile, electrician, heating & air conditioning/hvac, lighting, plastering, plumbing, remodeling, home remodeling, doors
  + 7 more
I cannot possibly say enough wonderful things about Al, Mike, Jay and Bee. They were friendly, professional and meticulous in their work. Al always kept us informed of when he would be there and what he planned to get done each day. They cleaned up each day before they left and completed the whole job in a very timely manner. The whole process took one week from start to finish. We plan on painting ourselves and I assumed I would be wiping down filmy tile cleaning up little plaster blobs and such but there was not one speck of plaster dust left for me to clean and the plaster job was perfection as was the entire bathroom. They even sealed the grout!!!! They also replaced 3 doors for me, including perfect trim, and caulked between trim and wall too. If you want perfection and good people to boot, go with Al Paciotti and his crew. I can't wait until I can save up enough to have another project done and have them back. Thank you for a beautiful and perfect bathroom, Al, Mike, Bee and Jay!
Description of Work: Al and his crew completely remodeled my bathroom, including new tub, fixtures, tiling the tub surround and floor. They replaced the heat register, installed a new vanity and lighting fixture. They also replaced 3 doors, trim and installed the threshold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,350

Lisa J.
06/2012
5.0
ceramic tile, drywall, electrician, lighting, plumbing, remodeling, wallpaper removal, woodworking, home remodeling, interior painters, doors
  + 9 more
Al returned my call very quickly after I contacted him. From the initial call through the completion of my kitchen, Al made himself very available. I was apprehensive about what the experience would be like with three dogs, but Al and his crew were great with them. Giving them attention and even throwing toys for them every now and then when they were outside cutting tile, etc. Al was very patient and explained each step in the process to me. The demolition was done very quickly and everything was removed the same day. They were so efficient and I was amazed with the work that was completed each day. The kitchen looks amazing. It looks so amazing that I have many more plans for Empire Remodeling. Now that I know the quality of work, I wouldn't use anyone else
Description of Work: Kitchen was gutted and brought down to the studs. New walls, cabinets, lighting, and tile floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mary R.
06/2012
5.0
home remodeling
  + -1 more
He was very accommodating and came out within the time-frame we discussed. I would probably not use this service in the future. It was not just the quote, but just a vibe I got.
Description of Work: Empire Remodeling gave me an estimate to remodel my bathroom.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Response from Empire Remodeling
No work was done here, it was just a quote. The quote was done on time, and all questions were answered in detail. All quotes are rendered in a friendly, yet business like way, very straight forward and easy to understand.

Elizabeth S.
04/2012
5.0
home remodeling
  + -1 more
Overall we had a good experience. The quality of the work is very high, and they worked quickly. The only issues we had were that the crew frequently showed up later than the agreed upon time.
Description of Work: Empire did a bathroom remodel. We had all old fixtures removed and replaced. New tile shower walls and floor were installed. The walls were re-surfaced and painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$8,800

Response from Empire Remodeling
When we were delayed, I called to give the heads up. Sometimes picking up supplies takes extra time in the morning.

DELPHINE K.
03/2012
5.0
ceramic tile, electrician, hardwood floor, plumbing, woodworking, home remodeling, interior painters, doors
  + 6 more
The project started February 16, 2012. Demolition took a lot less time then I anticipated, and all debris was removed from site without needing a dumpster, saving us money. At the end of each day, we were more & more excited seeing so much accomplished so quickly. Al kept us informed about what would be done the next day, so we could adjust our lives accordingly,(we're not spring chicks). Start to finish took 14 work days. Al & crew were at all times,courteous , professional, and world-class craftsmen. They all could and did multi-task, and the end product is so much better then we could have thought. Al's estimate was on target, no surprises. Considering all the horror stories you hear about re-modeling , we are more then happy to have joined Angie's list and found this great contractor. Thanks!
Description of Work: This was the second project we did with Empire Remodeling. We wanted a complete kitchen makeover, including total demolition of kitchen, removal of existing slate entry tiles, removal of hall carpeting, retile all of entry, closet, hall, and kitchen. New cabinets were hung, an existing corner cabinet was refaced to match the cabinets. Existing recessed lighting was coverted to flush-mounted pendants. Electrical outlets were updated, new outlets put in for our stove. An above the stove microwave w/fan was vented up through the roof. Eight new wooden doors in hallway were stained, finished and hung in new framing. A new entry door and seperate screen door were framed and hung. Our old screen door was re-hung at a back entrance. All walls and ceilings in the kitchen, hall, and living room were prepped, primed and painted. Plumbing hook up for new sink, and replacing faucet in a downstairs kitchen. New trim was put up throughout. Note that the price we spent ($40,000) included cabinets, ceramic tile, quartz countertop, and supplies, in addition to labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Frances E.
03/2012
5.0
home remodeling
  + -1 more
The entire process went very smoothly. We were told the remodel would take a week and that's what it took (apart from a delay on the door because we did not have it yet). They did a great job accomplishing all the things we asked for and staying pretty close to the original estimate in terms of price. The finished product looks great and we would definitely use them again. The above price was for services and basic materials. It doesn't include tile, fixtures, vanity, etc.
Description of Work: Remodeled a small master bathroom with a tiled shower. Fully gutted, new tile, recessed lighting, fan, vanity, plumbing for toilet and two shower heads, shower door install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,000

George I.
03/2012
5.0
interior painters, doors
  + 0 more
Excellent quality with a tight schedule. They were willing to work weekends and long hours to get the job done without jeapordizing overall quality.
Description of Work: Painted the entire interior of my 2,000 sq.ft. home (walls, ceilings, trim, and doors). They also installed 8 new pre-hung doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Brad B.
02/2012
5.0
roofing
  + -1 more
They showed up and did the job for what they quoted us. They were one of the few companies that did call me back so we went with them. We are pleased with the work that they did. I plan on using them again in the spring for another job.
Description of Work: They did some repairs on my roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Michael C.
01/2012
4.0
remodeling, home remodeling
  + 0 more
The process went well did not go with this contractor due to the price being much higher than other quotes.
Description of Work: Quoted on a family remodeling job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Response from Empire Remodeling
This was a quote with a lifetime warranty of all work, which I'm sure the others did not quote for. The quality of our work is nothing short of world class. Sometimes quotes are not written for the same levels of quality and workmanship.

Larry H.
01/2012
4.0
ceramic tile, interior painters
  + 0 more
Their quote was $6000. It was substantially higher than other providers. We had a pleasant experience with them. They were very professional. They seemed to be positive. They were prompt. We would not use them again in the future.
Description of Work: We got a quote from Empire Remodeling 6 months ago. It was for interior painting in the first floor of the house and doing a little tile in the bathroom.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,000

Response from Empire Remodeling
This is not a job that Empire remodeling did. I believe this was mistakenly placed in our ratings column.

Rajarshi G.
01/2012
5.0
ceramic tile, drywall, electrician, flooring contractor, plumbing, home remodeling
  + 4 more
They were very professional,very knowledgeable, straight forward.
Description of Work: We spoke with Empire Remodeling for a quote.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Mary Lee S.
01/2012
5.0
garage doors
  + -1 more
They were fine and did a good job. We had a bit of a misunderstanding about when we needed it to be finished. That was probably just a miscommunication and we both owned a piece, so not a complaint. I kind of got the feeling that I just needed to be real specific.
Description of Work: I used them for garage door and general maintenance work on the outside of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Response from Empire Remodeling
This job was completed one week earlier than specified on the contract. We usually finish early.

Judith B.
11/2011
5.0
roofing
  + -1 more
They were great! My friend even hired them after seeing the work they did on mine and she loved them as well!
Description of Work: They put a roof on for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Ann B.
10/2011
5.0
home remodeling, interior painters
  + 0 more
Al and his staff did an absolutely beautiful job remodeling my bathroom. Al gave me the best estimate and explained everything completely. He gave me the option of choosing and buying the tile, suggested where I should buy it, and explained how to measure so that I would get enough of both the wall and floor tile . I did this and got exactly what I wanted and saved a considerable amount of money. Despite the terrible weather, everything involved in remodeling the bathroom went incredibly smoothly. The entire job took less than five days and everything was done exactly as I wanted it done.
Description of Work: Al and his staff remodeled my bathroom. They replaced the tub and toilet, tiled the walls and floor, removed and replaced a section of the wall, and painted the bathroom. The price was less than half of what another contractor had proposed and Al and his staff were prompt, professional, and did an excellent job. I have already talked with Al about also replacing some windows and possibly doing some additional repairs. I wouldn't call anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,722

Daniel M.
10/2011
5.0
carpet installation
  + -1 more
They were very nice and very efficient.
Description of Work: We used Empire Remodeling to put down carpeting in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

27 Joseph St, Manchester, CT 06042

http://empireremodeling.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Kitchen and Bath Remodeling,
Interior Painting,
Ceramic Tile,
General Remodeling,
Plumbing,
Flooring Sales and Installation,
Electrical,
Doors,
Carpet Sales and Installation,
Lighting,
Drywall,
Finished Carpentry and Woodworking

FAQ

Empire Remodeling is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Empire Remodeling accepts the following forms of payment: Check,MasterCard,Visa
Yes, Empire Remodeling offers free project estimates.
No, Empire Remodeling does not offer eco-friendly accreditations.
Yes, Empire Remodeling offers a 10% senior discount.
Yes, Empire Remodeling offers emergency services.
No, Empire Remodeling does not offer warranties.
Empire Remodeling offers the following services: Kitchen & Bath Remodeling. Tile. Interior & Exterior Painting. Finished Basements. Hardwood Flooring. Windows & Doors. Electrical. Framing. Drywall.

Contact information

27 Joseph St, Manchester, CT 06042

http://empireremodeling.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day