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Deck Specialists Inc

Decks and Porches, Finished Carpentry and Woodworking, Deck Maintenance,

About us

We are a custom decks company servicing the Hartford Connecticut area since 1989. We specialize in Ipe or Ironwood decks and have pioneered using the fantastic wood for a number of years. We also have been working with a solid vinyl lumber or HDPE (mostly for rails and fascia) as well as the new generation of higher quality composites. We have advocated the use of quality screw construction rather then sloppy decks blasted together with nail guns from the beginning. From the design process, through the CAD drawings, permitting, and building, we handle everything professionally and efficiently. We build all our own decks! and do not sub contract our work, we stand behind our product. visit our photo galleryWe design and build approximately 50 custom and high end deck projects per year in our area. We are committed to building the finest deck with the best possible materials and still fir your budget. Although, we do still build some pressure treated custom and replacement decks, as well as a fair share of composite decks, most of our work has been with Ipe (ironwood) and solid vinyl rails. It is no surprise, as anyone that does the research will find out, that nothing out performs Ipe for strength, durability, beauty, and price point. Cost is determined by the job. Additional Service - Simsbury, South Glastonbury, South Windsor ,Tolland, Vernon, West Hartford, Wethersfield, & Windsor. Additional phone - (860) 651-4283.

Business highlights

35 years of trusted experience

Services we offer

Builders and designers of Ipe, composite and treated custom and replacement decks.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-23 of 23 reviews

dave S.
08/2017
5.0
decks
  + -1 more
Paul was extremely punctual with quotes and responding to questions etc. The work went suprisingly quickly. Quality and workmanship was outstanding.
Description of Work: Remove and replace deck. Replace with Ipe Wood decking and white vinyl posts and balusters. Built a very nice pergola with a porch swing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Claudia J.
06/2017
5.0
decks
  + -1 more
Paul was amazing! He responds to emails almost immediately. He provided a drawing and clear contract. He sent color samples. He and his worker came every day and worked in terrible weather. When he was done, I had a few concerns, and he came back and addressed them all without any arguing. As a woman living alone, I truly felt that he cared about making me happy and that I could trust him.
Description of Work: Replace a deck

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith B.
05/2017
5.0
decks
  + -1 more
Great! Paul was very professional and accommodating, and actually started work about 2 weeks early. At the end of each day, everything was cleaned up...no debris anywhere. The old deck was torn down and removed, although the brick posts were in good shape so they could be used to support the new deck. It took only 4 more work days to put in the frame/support, put down the decking, and add the stairs, ramp, railings, and privacy screen. The result is a beautiful new space for outdoor living. I would definitely recommend Deck Specialists for adding or replacing a deck.
Description of Work: My deck was very old, warped, rotting, etc. I needed to have it replaced, with a few extra features added: a privacy screen on one side, and a ramp to replace one set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

David S.
11/2016
5.0
decks
  + -1 more
Finally found the time to write this review. First impression with the company was the website. Made a huge difference to us that general pricing was provided so we had an idea of what we were looking at for price. We had shopped around and found prices to be about in-line with others, maybe a little bit higher, but Paul had also made some suggestions where other contractors had not and that to us, was worth the slightly higher prices. Paul is very very responsive, I am not sure we waited more then a few hours for a response each time we contacted him. Job was started on time and wrapped up when expected. ****BONUS- In the middle of the job, I realized that there was a slight issue with the placement of the steps. I immediately brought it to their attention and worried that this would be an issue because they were so far into the project. No issue at all and it was immediately resolved with no problems. I thought that was pretty impressive and appreciated it. It turns out that the mistake ended up being a GREAT thing because we love the placement of the steps even more then what we originally had planned. They left the worksite clean at the end of each day and also at the completion of the project. Paul had made some suggestions when we first consulted with him and they really ended up making a difference on how the overall project came out. We have received dozens of compliments on the deck and did a bunch of entertaining this summer . Nobody wanted to stay inside. They all flocked to the deck ! Too bad Paul only does decks because I would use the company again in a heartbeat. Highly recommend !
Description of Work: Back Deck- Composite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Karen M.
10/2016
5.0
decks
  + -1 more
Wonderfully!! They did an awesome job. The deck is beautiful and the price was much lower than the competitors. The guys were polite, here when they said they would be, and did not leave a mess. Wonderful craftsmanship!! I highly recommend them.
Description of Work: I had a large deck built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

SUSAN E H.
12/2015
5.0
decks
  + -1 more
Paul and his crew did a great job replacing my old deck. Everyone was very responsive, Paul offered me lots of great ideas, the work was started and completely promptly. I am very pleased with the finished product - it exceeded my expectations and everyone who sees it says it looks great and is very well-constructed.
Description of Work: Replaced old deck with new one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad S.
07/2015
4.0
decks, woodworking
  + 0 more
unknown
Description of Work: Beautiful IPE deck product. Very happy with the design suggestions and details of the work. Great job adapting my design layout to a build able design. Did not follow up on the town permit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$16,000

Craig C.
06/2015
5.0
decks
  + -1 more
Paul, the owner, came out to take pictures and discuss the deck with me at my house. Nice guy. I did shop around a bit and found Deck Specialites to be very reasonable and the quality of their work is fantastic. I absolutely love the deck!! They also have one of the best websites I've ever seen, check it out. No hidden charges or anything and they built the deck when they said they would and in only 5 days, which is impressive to me. My new Azek Composite deck is in place of an empty space off my back door, weird that there were just a couple of step down to the grass off the back door. I compared samples with Paul on the other materials and went with composite because it's super low maintenance (just a power wash every year) and I have two very young kids (aka no splinters, etc). So all in all, great work and quality job well done. I'd definately recommend/use them again.
Description of Work: Built a brand new 16'x20' azek composite deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Thomas V.
02/2015
4.0
decks
  + -1 more
Quote provided. Much higher than others.
Description of Work: Provided prompt estimate for deck but price MUCH higher than others.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$10,000

Douglas K.
08/2014
4.0
decks
  + -1 more
First request was to tear down old deck, removing all decking with nails and retaining old joists needed for landscaping project. First disappointment: old nail filled decking was saved and all the joists I needed were scrapped. Deck was constructed as scheduled. Very nice looking construction. Quickly done and we were very happy with the deck's overall appearance, though there was an overly wide gap between some decking boards. Work on the site a little sloppy...lots of junk tossed into our woods and 10 years later I'm still finding deck screws on the ground beneath the deck. Also, the deck was sealed in the rain (against my objection) and a landscaped pressure treated terraced stairway was used as a sawhorse resulting in a saw cut to a step . Our contract had a slogan that said "Quality Decks Built to Last a Lifetime" and a warranty clause that stated "pressure treated lumber is warranted strictly be the lumber company most of which is backed by a lifetime guarantee". In less than 10 years (not exactly a lifetime) the decking is warped and there are two twelve foot planks I can easily put my foot through. In April this year I began contacting Deck Specialist to help with this as almost every screw I tried to remove was stripped and needed to be chiseled out. Also, I feel they should replace these two boards. They returned none of my calls, but finally responded on May 18 to an e-mail using their website. In the response they wrote "Obviously the deck is out of warranty but when we can help out we do our best. I don't have a job going in your area and I am very short handed, I simply have no one to run out at this time. I can let you know when I get some on freed up but it probably will be several weeks". They also suggested I hire a handyman. That was about 12 weeks ago. I've called and written again, but with no response.
Description of Work: Tore down older deck (22 years old and about 300 sq feet) and replaced with two-level deck design. Deck is 600 plus square feet Elevation is from about 10 to 20 plus feet over a sloped area.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0

$15,500

Response from Deck Specialists Inc
thanks for compliments. in response to the after warranty repairs, I believe I stated, "your deck is well out of warranty but if we have some work in your area, we will try and replace for you free of charge" this would then constitute a favor. was rebutted with "want it done now" more or less with no regards to how busy or short handed we might be. I then mentioned that if it was a pressing need it might make sense to higher someone local for the repair as it didn't sound like a very expensive job, and I was very backed up and could not free someone up any time soon and further had no work scheduled in the area which would make it feasible. i am sorry i could not facilitate the favor in prompt manor was very busy trying to complete this years decks for people as i promised them with the manpower and means i had to work with. would have been nice to receive some indication that this favor would have been appreciated and not "expected" i am sorry that a board or two failed i hand pick the best ones we possibly can find and the industry has gone thru changes in the formulas uses for preservation. i did mention that my suppler might be able to get you compensation respectfully, .

Jeff L.
08/2014
4.0
decks
  + -1 more
He started early may and was done in about 4 days total. All communication was via email and I didn't think about nor clarify certain details. All screw holes in the deck surface were visible and not filled in. I've seen many composite decks and all have the screw holed filled with a plug or something. I was not happy with his answer about leaving the screw holes visible. Inquire before starting the project. Overall, I am very happy with the finished product.
Description of Work: Paul from Deck Specialists provided a very reasonable price for a 250 sq/ft composite deck off the back of my house where no deck existed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Ethan T.
04/2014
5.0
decks
  + -1 more
It went very well. Jeff called shortly after I emailed, inspected the deck within a day or two, and quoted a competitive price. We agreed to the terms and he came out about a week later and began the work. He returned the next day after the concrete had completely dried, and finished the work, including the extra steps as described above. He was always willing to describe what he was doing and answer any questions about the deck. He offered pointers on what could be done to improve the appearance of the deck but applied no sales pressure. If I end up having that done, I will ask Jeff to do it. Bottom line, no gimmicks, no missed appointments, he did what he said he would do (and more) and charged the agreed-upon price. I have no complaints.
Description of Work: Jeff of Deck Specialists added two footings to support my existing deck and used ledger bolts to affix the deck to the house. He also cleaned up some of the existing footings, reduced some of the warping on one side of the deck, all without being asked. He declined extra money for doing these tasks which were beyond what we had agreed to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Robert N.
06/2013
5.0
decks, woodworking
  + 0 more
Overall, the project went very well. Paul was quick in getting us a free quote, with drawings. He followed up well via email. He and his crew were very likeable and professional. His price was extremely competitive. The work was top quality and the final project looks great. I would recommend them to any one looking to build/replace a deck.
Description of Work: Paul, the owner of Deck Specialists, demolished our old deck on the back of the house and replaced it with a new, composite wood deck. The deck was 20' x 20' and 8 feet off the ground. He made some modifications and customizations to the new deck, which spills out onto a flagstone patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Suzanne G.
05/2013
5.0
decks
  + -1 more
Great. Deck Specialists completed the job at the rate quoted. The job was done quickly and as requested. The deck looks great. My contact at Deck Specialists was prompt in responding to emails regarding the project.
Description of Work: Remove old deck and install new deck with high grade composite materials, and add a railing and gate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Diana M.
08/2012
5.0
decks
  + -1 more
In April, I contacted Deck Specialists by phone. I reviewed their website. Someone came out to look at my property then sent me a very basic design. All details were worked out via e-mail. My project was scheduled for June and within ten days, the project was complete. We are very happy with the results.
Description of Work: Deck Specialists, Inc., installed a new composite deck on my property. A very professional company. We are a beautiful deck and are very happy with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Peter B.
07/2012
5.0
decks
  + -1 more
Prompt and courteous. However, his quote was very high. About $15,000 for a simple deck.
Description of Work: Quote on Exterior Deck.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Steve K.
07/2012
5.0
decks
  + -1 more
Paul and his team did a great job designing and building our new deck. He was quick to respond to questions and provide a plan and quote. The entire process went very well and I would highly recommend him. Little details on the deck and the quality of the construction prove that these guys specialize in decks.
Description of Work: Remove old deck and construct new deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Jo Anne S.
04/2012
5.0
decks
  + -1 more
They were very good. I used upgraded material and it was more expensive than the plain pressure treated wood. I wanted to go with the upgrade. I think the estimate on the plain pressure treated wood was about $ 8000. I would use them again in the future.
Description of Work: I used Deck Specialists Inc. They put a new deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,800

Jenny S.
11/2011
5.0
decks
  + -1 more
The crew was very through and professional and neat. I would highly recommend them!
Description of Work: Stripped and re-stained the deck

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Stephen P.
09/2011
5.0
decks
  + -1 more
Other than ordering wrong color materials at first, which caused a delay, the entire job went very well and the workmanship was top notch.
Description of Work: Remove old privacy deck, build new multilevel (step down) deck and staircase and lay down crushed rock base on ground underneath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Stephen P.
09/2010
5.0
decks
  + -1 more
Overall it went very well. They were a little bit relaxed on the cleanup job. Their workmanship was outstanding. They were outstanding, very professional and did good quality work. It was very good experience.
Description of Work: Deck Specialists Inc completely tore down my old deck and built a multiplatform new deck in July.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter R.
09/2010
5.0
decks
  + -1 more
Went very well, pretty funny we never actually met since I work all day so we communicated entirely over email. One day I came home and the holes were dug, the next day I came home and the piers were poured. The piers look fine and i have since built the deck on them which is sturdy. One of the bolts is ever-so slightly off center, but you get some wiggle room with the post bases anyway so it didn't end up being a problem at all When I compared the cost of buying concrete, renting materials etc, the difference i price between that and having the whole thing done was really not as high as I thought it would be.
Description of Work: Dug holes and poured 6 concrete footings w/ anchor bolts for a free-standing deck.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$960

Peggy M.
05/2009
5.0
decks
  + -1 more
Deck Specialists quickly responded to my request for an estimate and offered multiple options and designs. They are very willing to work within your allowed budget and offer many options of styles and materials. They also can provide many references and pictures of their work. Ultimately the 2 joined decks were replaced with a similar configuration with an updated design style made entirely of Ipe wood. It is absolutely gorgeous and I couldn't be happier! It is exactly as I envisioned it from the paper design. The entire job, from tear down to final stair rails, took 5 days, and they were able to start sooner than expected. As I inspected each days work I noticed many small details in the construction that give much added value to the finished product. Much of the work is done off site so very little maintenance is required on site; but they always cleaned up each day. Their web site is a great place to start and has lots of information. I would highly recommend this company to anyone.
Description of Work: Tear down and replacement of two joined existing decks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

    Contact information

    PO Box 2001, Manchester, CT 06045

    www.deckspecialists.com/

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Decks and Porches,
    Finished Carpentry and Woodworking,
    Deck Maintenance,
    General Remodeling

    FAQ

    Deck Specialists Inc is currently rated 4.9 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Deck Specialists Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Deck Specialists Inc offers free project estimates.
    No, Deck Specialists Inc does not offer eco-friendly accreditations.
    No, Deck Specialists Inc does not offer a senior discount.
    No, Deck Specialists Inc does not offer emergency services.
    Yes, Deck Specialists Inc offers warranties.
    Deck Specialists Inc offers the following services: Builders and designers of Ipe, composite and treated custom and replacement decks.

    Contact information

    PO Box 2001, Manchester, CT 06045

    www.deckspecialists.com/

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM