Brick by Brick Chimney Services

chimney sweep

About us

Brick by Brick Chimney Services, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

Business highlights

5 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.852 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 1-25 of 52 reviews

Sean S.
02/2023
4.0
............

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Robert N.
10/2022
5.0
Jon Malone, the owner of Brick By Brick, repaired our old chimney on Oct. 15, 2022, which required a new ventilation sleeve as well as patching of the exterior. We have confidence in his experience and knowledge and are very happy with his work and the neat appearance of the repaired chimney. Jon was open and honest in offering suggestions and options, and he was the only bidder to actually climb up onto the roof to assess the required repairs before offering his opinion. Jon and his assistant are very friendly and professional, are open to questions, and completed the work very efficiently. We also thought the cost for the repair was very reasonable and fair. We highly recommend Jon Malone - we give him an A+.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Persimmon A.
10/2022
5.0
John is phenomenal ð and the quality of his work exceeded my expectations! I would recommend him highly! We had a woodstove that had been worked on by various contractors over the years and they basically all made a mess of it. John corrected all of the mistakes and delivered us a refurbished stove with all new parts that was - better than new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S.
10/2022
2.5
Jon was super. Great job. I would definitely recommend him and plan to hire them again in the future. *edit* I'm still waiting for a print up of the work done, safety inspection, photos and receipt to come in the mail. I've been in touch with Jon, he had forgotten to mail it and promised it would go out the next morning but it's been quite a while and I've sent him more texts but so far nothing has come in the mail and he hasn't responded by phone or text.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
2.5

Yes, I recommend this pro

Maria A G.
09/2022
5.0
Jon was able to do the repairs very quickly after the estimate and came back to finalize the work promptly. We are very happy with the quality of his work and the price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carl R.
09/2022
5.0
Rebuilt the section of chimney we needed done. The finished product looks great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jon M.
09/2022
5.0
Very good experience. Work was done on time and in a professional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deb G.
07/2022
5.0
John is very thorough in his work. He called a day ahead to confirm his two appointments. He showed up on time for both appointments. He did photos of my chimney and the problem areas. He also did photos of the completed work. He gave us 5 star work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bettyjane P.
07/2022
5.0
John was very accommodating and clean on doing his work . The price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Fran C.
04/2022
5.0
All work completed as promised. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

E C.
03/2022
5.0
John was very accomodating to our schedules. He called to confirm both appointments and was on time. We needed a chimney liner and a new cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Jim O.
01/2022
5.0
It was educational, professional, and maybe even LIFE SAVING considering the condition of my flue's. I doubt the squirrels are very happy losing their heated, cozy home but oh to bad!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig S.
01/2022
5.0
John was very helpful and a good problem solver. The work was done to the best of my expectations!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rick S.
12/2021
5.0
John was very personable, on time and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy B.
12/2021
5.0
I called Jon when we were having problems and my regular chimney cleaner couldnâ t come for two months. Jon took the time to examine my stove, stovepipe and chimney and determine the real cause of the problems we experienced, then quickly and inexpensively solved them. He was considerate of a conversation I was having and worked outside until it was done, without being asked. He will definitely be my chimney cleaner from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve G.
12/2021
5.0
The service was done in time and quickly. The person was professional and give us explanation of what heâ s done and what needs to be done in the future. We are were pleased with his work. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven C.
12/2021
5.0
Very professional and explained everything from start to finish. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristin W.
11/2021
5.0
John is great to work with and did a fantastic job repairing my chimney and performed a thorough chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene F.
11/2021
3.0
I had to wait on a receipt to forward to my insurance company. He was very nice though.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Quinn A.
11/2021
5.0
Jon at Brick by Brick was quick to respond, very helpful, and did a great job! Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Corey R.
11/2021
5.0
Excellent job. Came by quickly and installed a sleeve in the chimney with no issues to correct my draft problem! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norm A.
11/2021
4.5
Very professional. Detailed the work to be done via photos . Sent pictures of the work once completed.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$1,300

Ronald J.
11/2021
4.5
Always kept in touch and replied in timely manner

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$800

Warren G.
11/2021
5.0
He inspected by chimney and only did what needed to be done. No stainless steel liner required. Other people wanted to put in a liner because that's where they where making their money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

Rosaline M.
10/2021
5.0
Very professional and excellent customer service!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$1,500
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Contact information

341 East Center Street, Suite 124, Manchester, CT 06040

http://www.brickbybrickchimneyservice.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

chimney sweep

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Brick by Brick Chimney Services accepts the following forms of payment: CreditCard
Yes, Brick by Brick Chimney Services offers free project estimates.
No, Brick by Brick Chimney Services does not offer eco-friendly accreditations.
No, Brick by Brick Chimney Services does not offer a senior discount.
No, Brick by Brick Chimney Services does not offer emergency services.
Yes, Brick by Brick Chimney Services offers warranties.

Contact information

341 East Center Street, Suite 124, Manchester, CT 06040

http://www.brickbybrickchimneyservice.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed