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Water-Flo Inc

Water Filtration and Softening, Wells and Pumps, Radon Detection & Reduction

About us

Water-Flo, is a full service water pump, water treatment and radon business. Our radon business is called Radon Solutions of CT. You can learn more about Water-Flo at our website www.waterflo.com. We are available for emergency service. We are fully licensed and insured. Our primary service areas are New Haven, Middlesex and New London Counties.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Water pumps, well pumps, water tanks, pressure tanks, Amtrol, yield testing, well chlorination, well locating, water softeners, iron filters, neutralizers, reverse osmosis systems, UV sanitizers, sediment filters, free mineral testing, radon testing for air and water and radon mitigation for air and water. Free quotes. Kinetico dealer for 17 years. Service most makes. Water treatment supplies. Rental program, financing. Home Depot home service provider.

Services we don't offer

We are not a household plumbing company nor do we work on sewage pumps.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.8
professionalism
4.5
responsiveness
4.4
punctuality
4.4
Showing 1-12 of 12 reviews

ann S.
10/2020
5.0
water softeners, wells
  + 0 more
Scott and crew were professional, knowledgeable and respectful. Helpful explanations and lots of patience with my questions. Observed COVID-19 safety protocol. Having no water isn't fun but overall a great experience, would definitely hire again!
Description of Work: Replace Well Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean G.
03/2019
1.0
I hired Nick to repair my old Radon system multiple times. I had to get a new system and happened to purchase it from another company. When I called Nick to get a regular service he ripped me a new one on the phone saying that he takes offense at people who purchase systems from other companies and call him for service. I did not deserve the tone and words he spoke to me. I have a small business. You do not treat customers that way. Never Use Water-flo. They are rude.
Description of Work: Radon Machine maintenance

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


James M.
09/2018
5.0
water softeners, wells
  + 0 more
We used them to install a new radon fan, and it went well enough that we will use them for the annual water system inspection
Description of Work: Inspect water system (annual) and fix radon fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick E.
05/2016
4.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$786

Dan M.
10/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Very honest, punctual and neat! Advised when certain features (that would have been more expensive) were unnecessary. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tanner B.
10/2015
3.0
water softeners, wells
  + 0 more
unknown
Description of Work: I asked for a remedy to the sulfur smell in my water, and to inquire about better sediment filtration to remove rust from my well water. They took a sample of water, gave me one option for filtration, and did not provide any insight about how to remove the sulfur smell. Gentleman was nice, but rushed in and out. He did not provide me adequate time to ask all of my questions. This may be why I was not charged for the visit.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Vince F.
12/2014
5.0
Everything went great. Nick Sunday of Waterflo systems was very professional from beginning to end. Nick is a great communicator. You always know what the schedule is. He has a very professional support team. He has several young men that work for him and they are all on the ball and great guys. They were quick and cleaned up all the debris from the job. He was very quick to install the radon mitigation system from the time of estimate. He even had an in-house electrician that took care of that part of the hookup. He explained all the possible issues and what can be done to remedy them if necessary. I can highly recommend water-flo systems for radon mitigation.
Description of Work: Install Radon Mitigation System

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

lou H.
05/2014
5.0
water softeners
  + -1 more
unknown
Description of Work: Showed when they said they would, very professional and helpful service person |Price was as expected

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

William A.
07/2013
5.0
water softeners
  + -1 more
Owner/Manager came out on time specified and analyzed our problem. he adjusted our controls and scheduled a technician for the following day. The technician arrived promptly, corrected all problems and did an excellent job. Would definitely use again if needed.
Description of Work: Diagnosed our problem, corrected and updated our water system. Tested our water and determined no contaminants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Daniel Y.
05/2013
5.0
water softeners, wells
  + 0 more
unknown
Description of Work: Met with Nick who was prompt with our appointment. Provide thorough water testing and provided us with all of our options with complete explanations. Received our service the following day and were satisfied with the work and professionalism. We will be upgrading our system in the fall and will be contacting them to do our work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sean G.
12/2012
5.0
wells
  + -1 more
We were referred to Water-Flo by our realtor when well and water system issues arose during a home inspection of a home we purchased. The owner of Water-Flo, Nick Sunday, performed a complete system inspection and fully explained the issues with the system which allowed us to head off potential major problems. Since then, Nick came back and made recommendations to us about how to optimize the system. He explained all options - in all price ranges - and suggested what would accomplish our goals. The solution we chose, after consulting with Nick, was well within our budget. Within a week, Water-Flo had two installers out to do the work. They were extremely professional; thoroughly explained what they were doing; described how to maintain the system and when a service call was warranted. They were done their work in under 2 hours with little to no disruption to our family. We were extremely satisfied with Water-Flo and will continue to use them in the future.
Description of Work: Water-Flo replaced our home's original 20 gallon water tank with a 40 gallon tank and installed a carbon tank to reduce high levels of radon found during a home inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Karl B.
01/2012
5.0
water softeners
  + -1 more
I have well water and the water is very acidic. I had Water-Flo come out and install a water purifier and they performed the service wonderfully! I was very happy what they did. I found Water-Flo through a referral from home depot and was very happy that they were the company I chose. I will be using them again.
Description of Work: I used Water-Flo LLC to install a water purifier in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    PO Box 414, Madison, CT 06443

    www.waterflo.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Water Filtration and Softening,
    Wells and Pumps,
    Radon Detection & Reduction

    FAQ

    Water-Flo Inc is currently rated 4.5 overall out of 5.

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Water-Flo Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Water-Flo Inc offers free project estimates.
    No, Water-Flo Inc does not offer eco-friendly accreditations.
    No, Water-Flo Inc does not offer a senior discount.
    Yes, Water-Flo Inc offers emergency services.
    Yes, Water-Flo Inc offers warranties.
    Water-Flo Inc offers the following services: Water pumps, well pumps, water tanks, pressure tanks, Amtrol, yield testing, well chlorination, well locating, water softeners, iron filters, neutralizers, reverse osmosis systems, UV sanitizers, sediment filters, free mineral testing, radon testing for air and water and radon mitigation for air and water. Free quotes. Kinetico dealer for 17 years. Service most makes. Water treatment supplies. Rental program, financing. Home Depot home service provider.
    We are not a household plumbing company nor do we work on sewage pumps.

    Contact information

    PO Box 414, Madison, CT 06443

    www.waterflo.com

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM