Owner-operated. 3 employees. Uses subs. Cost is determined by the job. Traveling charges apply. Call anytime. Do not e-mail. Award winning. Additional phone number - (860) 225-1706. Additional DBA - Absolute Security Detective. Award winning.
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Locksmith, auto keys, safes, panic bars, re-keying & access control systems.
Description of Work: Installed an automated lock. They werent familiar with it, but researched it and did a great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Virginia M.
07/2015
2.0
locksmith
 + -1 more
unknown
Description of Work: It seemed like everything was done properly originally but after they left I found 2 things that needed to be fixed. After several calls to the owner, they still made no effort to come back to fix them.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$190
Susan C.
06/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: Replaced locks. Repairman took extra care with keypad replacement & replaced a light bulb too.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Josephine H.
04/2015
1.0
locksmith
 + -1 more
unknown
Description of Work: They didn't show up.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Zandra W.
04/2015
5.0
locksmith
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Damien W.
01/2015
5.0
locksmith
 + -1 more
unknown
Description of Work: Rekeyed 5 locks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$175
KATHY S.
12/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Fine no problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
cheryl M.
10/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Replaced front door hardware and lockset
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Karen M.
10/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Jim came by on a Saturday to rekey my front door dead bolt lock. He communicated in a timely manner and got to my house exactly when he said he would. It took him only a few minutes to do the quality job. He also gave me some tips on my brass hardware. I recommend this company and would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Blair R.
09/2014
5.0
locksmith
 + -1 more
unknown
Description of Work: Changed three locks so that they take the same key. Service was quick, price was a little high. They dont travel too far from the new britain area and they dont email. Call to schedule and ask for a price before hand.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Robert S.
12/2012
5.0
locksmith
 + -1 more
When I called, they said they were booked up for a while, but they could come out the next day if I could be flexible on the time. Since I only work about 10 minutes away and could come home with some notice, that was fine with me. As promised, the next day, they called me with 30 minutes notice, so that I could get home and they showed up right on time. The locksmith, Chet, was friendly and performed the work quickly and effectively. The new lock looks great, and works with the same key we already had for our other doors. I was back to work in no time. I used a $5 coupon offer they had for Angie's list customers and though I haven't used a locksmith in some time, the price seemed reasonable and fair to me. I would definitely use them again and recommend to anyone else!
Description of Work: Absolute Security Locksmith replaced a deadbolt on one of our home's doors and rekeyed it to match our other door's deadbolts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.94
Miguel M.
10/2012
5.0
locksmith
 + -1 more
He came over the same day we closed and was pretty efficient. He did the work and it was reasonably priced.
Description of Work: He replaced one lock on the exterior and rekeyed a few others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jennifer H.
10/2012
5.0
locksmith
 + -1 more
Company is small operation but they kept me informed of when parts would arrive. They made good suggestions for how to handle the work that I wanted to be done - (I didnt even think of the option of putting lever style door handles on instead of round but now I see how much easier they are to open when my arms are full of groceries, etc...!) Very nice workman. Very pleasant experience.
Description of Work: changed out door handles on 4 exterior doors - made all door handle locks and deadbolts matched to one key. gave me as many extra key copies as I needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Gary H.
10/2012
5.0
locksmith
 + -1 more
Called the 800 number and quickly spoke with someone that was able to assist. They were able to have someone out in about an hour. I received a call from the locksmith shortly before he arrived. Chet was very friendly and worked hard to unlock the door. The lock was stubborn but he persisted and was able to unlock it. I have not needed the services of a locksmith before but was satisfied with the experience.
Description of Work: Overhead garage door unlocking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Steven L.
08/2012
5.0
locksmith
 + -1 more
I called after closing on my new house and the two guys from Absolute were at my house a half hour later. They rekeyed three deadbolts and four doorknobs. I didn't have the key for one doorknob, so he had to pick that one. After 30 minutes, they were done and I had four new keys that fit all my exterior doors.
Description of Work: Rekeyed 4 doors/seven locks after moving in to our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brian F.
07/2012
4.0
locksmith
 + -1 more
We had problem with one door, in that the key didnt always work, but they came right back and fixed the problem
Description of Work: All the locks in the house were changed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Gayle G.
06/2012
5.0
locksmith
 + -1 more
They came the same day because he said they were booked for the next week. They came two hours earlier than I expected. They called and they cleaned up after themselves. He brought a vacuum cleaner. It was $70 to come out and the total fee was $200. They were punctual and they cared about meeting my needs. The lock that was in there was from 1953 and the guy was really honest and said he had heard of locks like this but he was afraid he would put a hole in my door if he replaced it. He said the most economical way would be to add a deadbolt. I would use them again.
Description of Work: I used Absolute Security Locksmiths to put on an additional lock for a rental property.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
GARY C.
06/2012
5.0
locksmith
 + -1 more
My daughter locked herself out of her condo on a Friday evening and was basically stranded. I found Absolute Security on Angie's list and because of the discount offered I contacted them. Jim, the owner responded within an hour and a half and had the door opened within a few minutes. The price was very reasonable and I'll definitely call Jim again if I need a locksmith.
Description of Work: Locksmith Services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$42.5
Linda S.
04/2012
5.0
locksmith
 + -1 more
Excellent service, price, friendly and courteous. Would definitely recommend to family and friends. Will use them again.
Description of Work: Contacted them today and they came out within an hour. Chet, was professional, knowledgeable and very neat. We were so impressed with their service that we ordered several replacement locks for other doors,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
VICKI S.
03/2012
5.0
locksmith
 + -1 more
Jim from Absolute Security was terrific. I called him in advance to ask if he'd be willing to come to my town to install a peep hole viewere I'd purchased online on my front door, which is extra thick. He said yes and asked me to find out what size it was so he could bring the right tools. He scheduled the appointment quickly, arrived on time, and did the work quickly and professionally. He even tightened up my front door handle at no charge. I would definitely use him again!
Description of Work: Installed a peep hole viewer on my front door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Kathy W.
03/2012
5.0
locksmith
 + -1 more
Everything went smoothly. I had an Angie's List deal for this company. I called them and they came out a few days later. They were professional, kind, and did everything I as I had asked in a very timely manner. The duplicate keys are wonderful and made right on the truck. I would highly recommend the company and would use them again for any locksmith services.
Description of Work: Rekeyed all the locks in our house to be the same. Made keys for the locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
linda D.
08/2011
4.0
locksmith
 + -1 more
They were very good. There was a problem and they came back right away and didn't charge. Their response was very good and their responsiveness was very good. He had a nice personality. The pricing was fair and they were quick to respond. Their pricing was average and up there with everybody else. I would definitely use them again.
Description of Work: I used Absolute Security Locksmiths to fix the locks on the front door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Diane C.
12/2010
5.0
locksmith
 + -1 more
The locksmith was very polite and offered all the choices I was looking for. He wasn't pushy about a specific option. I was at home the whole time, and he remained on task with the work for about 3 hours drilling the doors, making modifications based on the older doors I have.
Description of Work: Installed 2 deadbolts and two regular entry doorknobs/locks. I called on a Monday afternoon and they came the next morning. Great work, great options available right there. I have no comparison with the price as I haven't had something like that put in before. Seemed reasonable based on the prices of 2 deadbolts/door locks if I were to purchase them and the amount of time that the person was at my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$418
Dianne W.
07/2006
5.0
locksmith
 + -1 more
THEY DID A GOOD JOB CHANGING MY FRONT DOOR LOCK AND BACK DOOR LOCK. WE HAD SOME PROBLEMS WITH THIEVES PICKING OUR LOCKS, AND THE LOCKSMITH SAID THIS WAS ONE OF THE HARDEST FOR PEOPLE TO PICK, SO WE SHOULDN'T HAVE ANYMORE PROBLEMS.
Description of Work: THEY CHANGED TWO LOCKS IN MY HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
D JUDITH F.
07/2006
5.0
locksmith
 + -1 more
IT TOOK THEM TWO SECONDS TO OPEN MY DOOR BECAUSE THEY KNEW EXACTLY HOW TO OPEN IT. THEY WERE REALLY NICE. THEIR PRICE WAS FAIRLY REASONABLE FOR HAVING TO COME FROM A DIFFERENT TOWN JUST TO OPEN MY DOOR.
Description of Work: I HAD TO CALL THEM TO UNLOCK MY FRONT DOOR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Locksmiths,
Home Security Systems
FAQ
Absolute Security Locksmiths is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Absolute Security Locksmiths accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa