Picture Perfect Landscape - Christmas Decor

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Kim Poulin came out for the initial conversation to understand our project. Ron Poulin then came out for the technical and creative discussion. Ron is knowledgeable, detailed, and proud of his work. His work ethic is impeccable. He wants his customers to be happy and goes above and beyond to achieve that. The following are examples: 1. The gap between the door from the garage and the pavers was excessive so Ron put in a beautiful stone step to match at no additional cost because we had not discussed it. 2. We were away when they finished the project. When we returned we had a severe storm that washed away a lot of the fresh mulch. When he called to see how things were I mentioned this and he offered to replace the washed away mulch at no cost. Through the entire project he worked with us as far as scheduling and modifying our project. The crew and Ron arrived promptly every day and were there when I expected them to be. Communication is excellent via email or cell phone. The price for the work performed was very fair. I interviewed 3 companies, one was $6000 more and Picture Perfect and the other company were about equal. The sidewalks are truly beautiful and we just love the way everything looks. We so enjoyed working with Ron and the crew from Picture Perfect Landscaping that we would recommend them to anyone who asks. In fact the old pavers we removed in the back of our house are my neighbors' new patio, and Ron and crew installed them. We look forward to our working with Picture Perfect again in the future.

They did seem very knowledgeable and if we were going to spend $13,000 we would have hired them. Another estimate was over $11,000 so they were not too far off. They were very responsive. We were just sorry that we couldn't afford to use them. We would definitely like to use them in the future.

The business representative met with me to look at the site when the snow was deep on the ground in late winter (March). He came back in early spring (April) to mark off the area with a white spray-on marker to show the area he thought the patio would work and the adjacent mulch areas and plantings. He gave a very general estimate and explained alternatives. His business did some landscape drawings with info on materials and then we came to an agreement on the scope of the project and price (most communication by e-mail). We met again to finalize plans. Work began about a week late because of extreme rain. Once it began it took about 1.5 weeks from delivery of materials to completed construction, and was completed by the date I originally indicated I needed the work done (May 21st). The workers were professional and friendly (team of 4). All damaged lawn (from heavy equipment) was repaired and based on my request they left some mulch for existing gardens and extra stone that was left over. The total cost was a little higher than an estimate from another contractor, but the quality and professionalism of the workers made it well worth the little extra. I could not have done better.